TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Premier Reviews

Read unbiased reviews from real TurboTax Live Full Service Premier customers. From stocks to crypto, a dedicated tax expert will do your investment taxes for you.

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Rated 5 out of 5 by from null null
Date published: 2023-09-15
Rated 5 out of 5 by from Easy S Corp Filing Worked with no problem on my S Corp taxes. Easy as last year.
Date published: 2023-09-15
Rated 5 out of 5 by from Wonderful Tax Software Great experience and easy to use. I will buy this package again.
Date published: 2023-09-15
Rated 5 out of 5 by from Turbo Tax Ohio Small Businesses Nonresidents Wins! Thank you so much for now including the Ohio State pass through for non-resident investors and for the City of Cincinnati income tax forms. They are monsters to try to do without Turbo Tax. Made my day! Now if you could only get those two entities to allow electronic filing through your portals!
Date published: 2023-09-15
Rated 2 out of 5 by from Poor product focused only on selling more to you The file wouldn't download for almost two hours. There is no way to reach a customer service representative on the sales side. (Had to try through instagram messaging. And even then got no answers) The company continually tries to sell you additional products you don't need (e.g. State returns when none are required). It does a poor job of explaining certain questions or needed information. This is the last year using this product.
Date published: 2023-09-15
Rated 5 out of 5 by from null null
Date published: 2023-09-15
Rated 5 out of 5 by from null null
Date published: 2023-09-15
Rated 1 out of 5 by from Always Happy but not this time! This Version had glitches, Misspelled words and unclear areas. So frustrating!
Date published: 2023-09-15
Rated 1 out of 5 by from "unacceptable software errors The software has glitched out twice on me with two known errors by customer support... making it unable to efile and requiring additional documents even though The information was correct. Tier 2 support was unresponsive and unhelpful. Tier 1 assisted properly but with no solution. I will not use this program next year and am deeply ashamed to be charged for a product not delivered upon . I will follow up with customer support for a refund since i have had zero help two separate occasion of needing it.
Date published: 2023-09-15
Rated 3 out of 5 by from Turbo Tax is Burdensome! Software screwed up on federal review and results were not legible I want to be able to print out my return for an indepth review without basically having to start over by adding a state return. Very messy way of navigating thru the return info. As an old accountant, I'm used to agreeing every amount back to my tax summary
Date published: 2023-09-15
All TurboTax® Offerings Reviews - Page 98
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from null null
Date published: 2023-09-15
Rated 5 out of 5 by from Easy S Corp Filing Worked with no problem on my S Corp taxes. Easy as last year.
Date published: 2023-09-15
Rated 5 out of 5 by from Wonderful Tax Software Great experience and easy to use. I will buy this package again.
Date published: 2023-09-15
Rated 5 out of 5 by from Turbo Tax Ohio Small Businesses Nonresidents Wins! Thank you so much for now including the Ohio State pass through for non-resident investors and for the City of Cincinnati income tax forms. They are monsters to try to do without Turbo Tax. Made my day! Now if you could only get those two entities to allow electronic filing through your portals!
Date published: 2023-09-15
Rated 2 out of 5 by from Poor product focused only on selling more to you The file wouldn't download for almost two hours. There is no way to reach a customer service representative on the sales side. (Had to try through instagram messaging. And even then got no answers) The company continually tries to sell you additional products you don't need (e.g. State returns when none are required). It does a poor job of explaining certain questions or needed information. This is the last year using this product.
Date published: 2023-09-15
Rated 5 out of 5 by from null null
Date published: 2023-09-15
Rated 5 out of 5 by from null null
Date published: 2023-09-15
Rated 1 out of 5 by from Always Happy but not this time! This Version had glitches, Misspelled words and unclear areas. So frustrating!
Date published: 2023-09-15
Rated 1 out of 5 by from "unacceptable software errors The software has glitched out twice on me with two known errors by customer support... making it unable to efile and requiring additional documents even though The information was correct. Tier 2 support was unresponsive and unhelpful. Tier 1 assisted properly but with no solution. I will not use this program next year and am deeply ashamed to be charged for a product not delivered upon . I will follow up with customer support for a refund since i have had zero help two separate occasion of needing it.
Date published: 2023-09-15
Rated 3 out of 5 by from Turbo Tax is Burdensome! Software screwed up on federal review and results were not legible I want to be able to print out my return for an indepth review without basically having to start over by adding a state return. Very messy way of navigating thru the return info. As an old accountant, I'm used to agreeing every amount back to my tax summary
Date published: 2023-09-15
All TurboTax® Offerings Reviews - Page 98