TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 1 out of 5 by from no costomer suport and cant find an answers no costumer support and cant find an answers it become very bad communications , also there are a lot of changes without explanations. also last year you sold me State of Minnesota to be filed Online i end up i have to print it and send it manually and this i down load the form and filled it up by my self, however you still bad communication
Date published: 2023-09-10
Rated 5 out of 5 by from SO EASY TO USE STEP BY STEP INSTRUCTIONS ....SO EASY TO UNDERSTAND AND USE
Date published: 2023-09-10
Rated 5 out of 5 by from thanks Turbo Tax !! Turbo Tax system is great. Always using your website.
Date published: 2023-09-10
Rated 3 out of 5 by from Still Has Problems For the most part, I like Turbo Tax Business; however, there are some areas where the product is not user friendly at all. During error check, in particular, the information needed to resolve an error the software created on its own is not available from the screen and one has to guess. If the software is smart enough to figure out that there is an error, then why isn't it smart enough to correct the error without presenting some kind of cryptic screen that the user has to use a wand and crystal ball to guess at the answer? For just shy of $300 for the software, it's the least I expected.
Date published: 2023-09-10
Rated 4 out of 5 by from LITTLE DIFFICULT TO UNDERSTAND SOME OF THE CHARTS AS USUAL WE GOT THROUGH YOUR PHONE STAFF ARE OUTSTANDING AND EXTREMELY HELPFUL AND KNOWLEDGABLE.
Date published: 2023-09-10
Rated 2 out of 5 by from incredibly redundant and inefficient. Help is not available 24 hours every day as would be inferred by your advertisement. You should have all the questions of a section with the "answer button" on one page. Going back to the previous page,and scrolling past each previously answered question is incredibly redundant and inefficient. Some of the instructions are unclear because full and complete sentences are not used. Don't try to use "conversational" english that depends on inferred subjects and meanings to understand instructions or answeres.
Date published: 2023-09-10
Rated 1 out of 5 by from Routing Number The online program is broken. I put my bank account routing number in and i get an error message saying invalid with no way to fix the problem.
Date published: 2023-09-10
Rated 5 out of 5 by from Turbo Tax 2022 Thank you, Turbo Tax for your ease and professional experience!
Date published: 2023-09-10
Rated 4 out of 5 by from Easy to Use for First Time Tax Filer It was very easy to use Turbo Tax for business. I would have appreciated more help with the 502 forms which were new for Virginia and I was not as familiar with those forms.
Date published: 2023-09-10
Rated 5 out of 5 by from Turbo Tax made the Tax Filing Easy Great Tool and easy to use as a non-accountant. Will use again next year.
Date published: 2023-09-10
All TurboTax® Offerings Reviews - Page 73
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from no costomer suport and cant find an answers no costumer support and cant find an answers it become very bad communications , also there are a lot of changes without explanations. also last year you sold me State of Minnesota to be filed Online i end up i have to print it and send it manually and this i down load the form and filled it up by my self, however you still bad communication
Date published: 2023-09-10
Rated 5 out of 5 by from SO EASY TO USE STEP BY STEP INSTRUCTIONS ....SO EASY TO UNDERSTAND AND USE
Date published: 2023-09-10
Rated 5 out of 5 by from thanks Turbo Tax !! Turbo Tax system is great. Always using your website.
Date published: 2023-09-10
Rated 3 out of 5 by from Still Has Problems For the most part, I like Turbo Tax Business; however, there are some areas where the product is not user friendly at all. During error check, in particular, the information needed to resolve an error the software created on its own is not available from the screen and one has to guess. If the software is smart enough to figure out that there is an error, then why isn't it smart enough to correct the error without presenting some kind of cryptic screen that the user has to use a wand and crystal ball to guess at the answer? For just shy of $300 for the software, it's the least I expected.
Date published: 2023-09-10
Rated 4 out of 5 by from LITTLE DIFFICULT TO UNDERSTAND SOME OF THE CHARTS AS USUAL WE GOT THROUGH YOUR PHONE STAFF ARE OUTSTANDING AND EXTREMELY HELPFUL AND KNOWLEDGABLE.
Date published: 2023-09-10
Rated 2 out of 5 by from incredibly redundant and inefficient. Help is not available 24 hours every day as would be inferred by your advertisement. You should have all the questions of a section with the "answer button" on one page. Going back to the previous page,and scrolling past each previously answered question is incredibly redundant and inefficient. Some of the instructions are unclear because full and complete sentences are not used. Don't try to use "conversational" english that depends on inferred subjects and meanings to understand instructions or answeres.
Date published: 2023-09-10
Rated 1 out of 5 by from Routing Number The online program is broken. I put my bank account routing number in and i get an error message saying invalid with no way to fix the problem.
Date published: 2023-09-10
Rated 5 out of 5 by from Turbo Tax 2022 Thank you, Turbo Tax for your ease and professional experience!
Date published: 2023-09-10
Rated 4 out of 5 by from Easy to Use for First Time Tax Filer It was very easy to use Turbo Tax for business. I would have appreciated more help with the 502 forms which were new for Virginia and I was not as familiar with those forms.
Date published: 2023-09-10
Rated 5 out of 5 by from Turbo Tax made the Tax Filing Easy Great Tool and easy to use as a non-accountant. Will use again next year.
Date published: 2023-09-10
All TurboTax® Offerings Reviews - Page 73