TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 5 out of 5 by from Great help Had to call twice and both helped me so much, first, Betty and then Steven
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax simple to use First time using and first time filing. Had a tax representative on chat highlighting and answering questions.
Date published: 2023-03-18
Rated 5 out of 5 by from EASY TO FILE It was easy to file and the help option provided great easy information
Date published: 2023-03-18
Rated 5 out of 5 by from Love Turbo Tax We've been using for 8years now and will keep using them!
Date published: 2023-03-18
Rated 5 out of 5 by from Great Always super easy!!! I would recommend to anyone who wants to do their taxes in less than an hour.
Date published: 2023-03-18
Rated 2 out of 5 by from Problem with Gov't Issued IP PIN Can be confusing at times. I can never e-file with Turbo Tax because the Federal Gov't issued me a 6 digit IP PIN with I must use to file my return; however, Turbo Tax ONLY allows you to enter a 5 digit PIN. There for I have to print my return instead of e-filing so I can manually enter that 6 digit Pin required by the IRS. Very frustrating and inconvenient for something that should be so simple for TurboTax to fix. Happens every year!!!
Date published: 2023-03-18
Rated 3 out of 5 by from Did not need to use Premier I am very disappointed because I was not offered the option to downgrade the version I was using. My taxes are very simple. I take the standard deduction and do not own a home or any rental properties, and have no dependents. I was not offered the option to switch when I started my taxes. It just defaulted to what I have used before. And the price has gone up again. I spent longer trying to figure out how I could switch to the less expensive version than I spent doing my taxes. Could not find a way. I have used Turbo Tax for MANY years, but I will think twice about using Turbo Tax next year.
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome as usual using turbo tax for years, easy to use and reasonably priced
Date published: 2023-03-18
Rated 3 out of 5 by from Not as easy as last year This years was not as easy to maneuver as last year if a person does not have business income there should be an option to just skip it as in no business income box I used to be an auditor for MN revenue so I know this can be done. also when a mistake is made it isn't so easy to correct at the least you should be able to select forms and go in to correct.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is awesome It was great! Will use it again.That is enough stop
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great help Had to call twice and both helped me so much, first, Betty and then Steven
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax simple to use First time using and first time filing. Had a tax representative on chat highlighting and answering questions.
Date published: 2023-03-18
Rated 5 out of 5 by from EASY TO FILE It was easy to file and the help option provided great easy information
Date published: 2023-03-18
Rated 5 out of 5 by from Love Turbo Tax We've been using for 8years now and will keep using them!
Date published: 2023-03-18
Rated 5 out of 5 by from Great Always super easy!!! I would recommend to anyone who wants to do their taxes in less than an hour.
Date published: 2023-03-18
Rated 2 out of 5 by from Problem with Gov't Issued IP PIN Can be confusing at times. I can never e-file with Turbo Tax because the Federal Gov't issued me a 6 digit IP PIN with I must use to file my return; however, Turbo Tax ONLY allows you to enter a 5 digit PIN. There for I have to print my return instead of e-filing so I can manually enter that 6 digit Pin required by the IRS. Very frustrating and inconvenient for something that should be so simple for TurboTax to fix. Happens every year!!!
Date published: 2023-03-18
Rated 3 out of 5 by from Did not need to use Premier I am very disappointed because I was not offered the option to downgrade the version I was using. My taxes are very simple. I take the standard deduction and do not own a home or any rental properties, and have no dependents. I was not offered the option to switch when I started my taxes. It just defaulted to what I have used before. And the price has gone up again. I spent longer trying to figure out how I could switch to the less expensive version than I spent doing my taxes. Could not find a way. I have used Turbo Tax for MANY years, but I will think twice about using Turbo Tax next year.
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome as usual using turbo tax for years, easy to use and reasonably priced
Date published: 2023-03-18
Rated 3 out of 5 by from Not as easy as last year This years was not as easy to maneuver as last year if a person does not have business income there should be an option to just skip it as in no business income box I used to be an auditor for MN revenue so I know this can be done. also when a mistake is made it isn't so easy to correct at the least you should be able to select forms and go in to correct.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is awesome It was great! Will use it again.That is enough stop
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 304