TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 5 out of 5 by from Quick, easy, sense of humor Honestly i thought filing taxes would be a pain but it was so easy- turbo tax thinks of everything. It didnt take me long at all and the prompts are funny sometimes- loved doing my taxes
Date published: 2023-03-29
Rated 5 out of 5 by from Always a great experience. This year I had questions on a Schedule C, couldn't have completed without expert assistances, it was a pleasant experience the expert made me feel like I knew what I was doing. Thumbs Up!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Been our tax go-to for over a decade! For years we have trusted Turbo Tax with our annual tax returns. After using for a couple of years, my wife wanted me to see if we could get a better return using one of the in-store tax prep services, and against my better judgement, I agreed. Long story short, not only did they have me owing more in taxes, we were charged over $400 to have them file for us. That was the last time we ever thought of using something other than Turbo Tax. Like the old saying...if it aint broke, dont fix it.
Date published: 2023-03-29
Rated 5 out of 5 by from turbotax is good! Good tool for tax return. I like this tool. I will use it year over year.
Date published: 2023-03-29
Rated 5 out of 5 by from Outstanding Easy!! As usual if You have all of your data at your fingertips.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome Ggggggggggggrrrrrrrrrrrrrreeeeeeeeeeeeeeeeaaaaaaaaatttttttttt
Date published: 2023-03-29
Rated 4 out of 5 by from Easy to use The program was helpful and very easy to use. I like that it also stored last year's information. It made filing much easier this year.
Date published: 2023-03-29
Rated 1 out of 5 by from Overpriced Charging $25 for extra state tax returns electronically filed is ridiculous. If I used our state website, there is no charge for basic returns. Just when I thought the $25 charge was bad enough they want to charge $40 processing fee just to use funds from the refund to pay for it!! $65 to file the state electronically for second return!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Very simple to use Have used Turbo Tax for several years and found it easy and accurate.
Date published: 2023-03-29
Rated 3 out of 5 by from TurboTax Premier is good if you know tax rules TurboTax premier desktop/download has some good features like carrying over the previous year's personal info, capital gain losses, etc. I also like the 5 year history summary sheet showing income, taxable income, etc. to compare over time. BUT it would be nice to see that kind of summary for the State tax as well. If you don't know tax rules or definitions, you could inadvertently make a mistake due to how some of the questions are worded. For example, if you moved IRA money to your Roth, the two questions made it hard for me to decide which to select. The first time I selected rollover to another IRA (e.g. my Roth IRA). I had to go back and choose that I used the IRA distribution for cash out or other, but it did not include the word CONVERSION which is what I actually did. So it would be helpful to change the wording to make it more clear. question 1 should read rollover to another TRADTIONAL IRA, 401k, etc but not to a ROTH IRA question 2 should include cash out, CONVERSION to Roth IRA, or other. Other improvements would be A. to allow me to select and copy some of the info boxes or help text so I can save it to a document or email for myself for when I come back to continue using TurboTax. B. I could not find how to enlarge the font/text of some of the information and the text help boxes. Some screens have the font large small choices but not all. And my Windows 11 Scroll key + mouse roller did not increase font size either. C. PLEASE please place the Continue button further left and higher up on the screen so I don't have to scroll to find the continue button /back buttons. Also if moved further left, I can reduce the screen size of the TurboTax pages so i can simultaneously have open my digital 1099s, W2s, deduction excel sheets, etc. so I can copy and paste back and forth without having to resize TurboTax screen when I want to continue. D. PLEASE make the TurboTax text questions WRAP when the user reduces the width of the TurboTax screen (so we can see our own data sheets we are looking at to cut and paste numbers from). Right now if I reduce the width of the TT screen, it cuts off the Continue button and some of the questions. E. Put more data entry on each page of TT, like the followup questions. F. Why does the Intuit webpage come up when I click on the IRS publication help link? Very annoying. G. Let me print the Help or more info box info. I have to screen print them to save the info for later use. Thanks. H. After I completing taxes and efiling, I went back later to print some things and learned there were UPDATES to TT. I would really like to see what changes were made and if they affected my return!!!! And please email me if there is an update a month later and if I need to file an amended return! I. The TurboTax State of IL return needs more help links and more definitions available, and examples.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 297
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick, easy, sense of humor Honestly i thought filing taxes would be a pain but it was so easy- turbo tax thinks of everything. It didnt take me long at all and the prompts are funny sometimes- loved doing my taxes
Date published: 2023-03-29
Rated 5 out of 5 by from Always a great experience. This year I had questions on a Schedule C, couldn't have completed without expert assistances, it was a pleasant experience the expert made me feel like I knew what I was doing. Thumbs Up!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Been our tax go-to for over a decade! For years we have trusted Turbo Tax with our annual tax returns. After using for a couple of years, my wife wanted me to see if we could get a better return using one of the in-store tax prep services, and against my better judgement, I agreed. Long story short, not only did they have me owing more in taxes, we were charged over $400 to have them file for us. That was the last time we ever thought of using something other than Turbo Tax. Like the old saying...if it aint broke, dont fix it.
Date published: 2023-03-29
Rated 5 out of 5 by from turbotax is good! Good tool for tax return. I like this tool. I will use it year over year.
Date published: 2023-03-29
Rated 5 out of 5 by from Outstanding Easy!! As usual if You have all of your data at your fingertips.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome Ggggggggggggrrrrrrrrrrrrrreeeeeeeeeeeeeeeeaaaaaaaaatttttttttt
Date published: 2023-03-29
Rated 4 out of 5 by from Easy to use The program was helpful and very easy to use. I like that it also stored last year's information. It made filing much easier this year.
Date published: 2023-03-29
Rated 1 out of 5 by from Overpriced Charging $25 for extra state tax returns electronically filed is ridiculous. If I used our state website, there is no charge for basic returns. Just when I thought the $25 charge was bad enough they want to charge $40 processing fee just to use funds from the refund to pay for it!! $65 to file the state electronically for second return!!!
Date published: 2023-03-29
Rated 5 out of 5 by from Very simple to use Have used Turbo Tax for several years and found it easy and accurate.
Date published: 2023-03-29
Rated 3 out of 5 by from TurboTax Premier is good if you know tax rules TurboTax premier desktop/download has some good features like carrying over the previous year's personal info, capital gain losses, etc. I also like the 5 year history summary sheet showing income, taxable income, etc. to compare over time. BUT it would be nice to see that kind of summary for the State tax as well. If you don't know tax rules or definitions, you could inadvertently make a mistake due to how some of the questions are worded. For example, if you moved IRA money to your Roth, the two questions made it hard for me to decide which to select. The first time I selected rollover to another IRA (e.g. my Roth IRA). I had to go back and choose that I used the IRA distribution for cash out or other, but it did not include the word CONVERSION which is what I actually did. So it would be helpful to change the wording to make it more clear. question 1 should read rollover to another TRADTIONAL IRA, 401k, etc but not to a ROTH IRA question 2 should include cash out, CONVERSION to Roth IRA, or other. Other improvements would be A. to allow me to select and copy some of the info boxes or help text so I can save it to a document or email for myself for when I come back to continue using TurboTax. B. I could not find how to enlarge the font/text of some of the information and the text help boxes. Some screens have the font large small choices but not all. And my Windows 11 Scroll key + mouse roller did not increase font size either. C. PLEASE please place the Continue button further left and higher up on the screen so I don't have to scroll to find the continue button /back buttons. Also if moved further left, I can reduce the screen size of the TurboTax pages so i can simultaneously have open my digital 1099s, W2s, deduction excel sheets, etc. so I can copy and paste back and forth without having to resize TurboTax screen when I want to continue. D. PLEASE make the TurboTax text questions WRAP when the user reduces the width of the TurboTax screen (so we can see our own data sheets we are looking at to cut and paste numbers from). Right now if I reduce the width of the TT screen, it cuts off the Continue button and some of the questions. E. Put more data entry on each page of TT, like the followup questions. F. Why does the Intuit webpage come up when I click on the IRS publication help link? Very annoying. G. Let me print the Help or more info box info. I have to screen print them to save the info for later use. Thanks. H. After I completing taxes and efiling, I went back later to print some things and learned there were UPDATES to TT. I would really like to see what changes were made and if they affected my return!!!! And please email me if there is an update a month later and if I need to file an amended return! I. The TurboTax State of IL return needs more help links and more definitions available, and examples.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 297