TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 1 out of 5 by from TurboTax Electronic Filing is a Failure TurboTax does not adequately assist you in preparing to e-file. No documentation on PINs you need to obtain or how the document is signed. The program completely fails when it comes to actually getting the return accepted. On-line help is nonexistent and what little communication from TurboTax is worthless.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is Great Turbo tax helped me with my tax return from start to finish and everything was very easy to understand
Date published: 2023-03-28
Rated 5 out of 5 by from Exceptionally User Friendly The flow between sections was greatly appreciated, and it was really nice to be able to pause, sign out, and come back easily, when I needed to gather a bit more information. The security seems really efficient, and the efficacy of the program is on par with the walk in stations. All from the convenience of your own living room or office. The explanations of each section are also very helpful, especially if you are not certain if you qualify for a certain exemption, or need to mention an expense, etc. Most everything has a "drop-down" with information, sources, or other places you can look for more expansive reasons, or methods to contact a live agent.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is so awesome!!! Very easy to maneuver through site. I've enjoyed using this site for the past several years.
Date published: 2023-03-28
Rated 5 out of 5 by from Phenomenal Job! I had a seamless filing experience with TurboTax!!
Date published: 2023-03-28
Rated 5 out of 5 by from So easy! This has been the best way to do taxes by far! We especially liked the desktop version.
Date published: 2023-03-28
Rated 4 out of 5 by from Quick and Easy Even with relatively complex issues, Turbo Tax was quick and efficient.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is the best My first time using turbo tax I get to file for free. I used their service 3 straight year. This is is my 3rd year and i was charged this year because i added my side hustle as a business. The fee is okay because i am getting back more than what i was charged. Also this platform takes you through all the NOOKS and CRANNIES to make sure that you get back all the money you can get that is owed to you or is available for you to claim. I do recommend Turbo Tax.
Date published: 2023-03-28
Rated 1 out of 5 by from Ok Frustrating and overpriced compared to other products
Date published: 2023-03-28
Rated 5 out of 5 by from THIS SHOULD BE CONTROLLED BY THE GOVERNMENT TURBO TAX IS GREAT. SO GREAT THE FEDERAL GOV SHOULD TAKE IT OVER AS A BRANCH OF THE IRS AND THIS SHOULD ALL BE FREE. YOU SHOULD BE CONTROLLED BY THE GOVERNMENT. YAY SOCIALISM
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax Electronic Filing is a Failure TurboTax does not adequately assist you in preparing to e-file. No documentation on PINs you need to obtain or how the document is signed. The program completely fails when it comes to actually getting the return accepted. On-line help is nonexistent and what little communication from TurboTax is worthless.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is Great Turbo tax helped me with my tax return from start to finish and everything was very easy to understand
Date published: 2023-03-28
Rated 5 out of 5 by from Exceptionally User Friendly The flow between sections was greatly appreciated, and it was really nice to be able to pause, sign out, and come back easily, when I needed to gather a bit more information. The security seems really efficient, and the efficacy of the program is on par with the walk in stations. All from the convenience of your own living room or office. The explanations of each section are also very helpful, especially if you are not certain if you qualify for a certain exemption, or need to mention an expense, etc. Most everything has a "drop-down" with information, sources, or other places you can look for more expansive reasons, or methods to contact a live agent.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is so awesome!!! Very easy to maneuver through site. I've enjoyed using this site for the past several years.
Date published: 2023-03-28
Rated 5 out of 5 by from Phenomenal Job! I had a seamless filing experience with TurboTax!!
Date published: 2023-03-28
Rated 5 out of 5 by from So easy! This has been the best way to do taxes by far! We especially liked the desktop version.
Date published: 2023-03-28
Rated 4 out of 5 by from Quick and Easy Even with relatively complex issues, Turbo Tax was quick and efficient.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is the best My first time using turbo tax I get to file for free. I used their service 3 straight year. This is is my 3rd year and i was charged this year because i added my side hustle as a business. The fee is okay because i am getting back more than what i was charged. Also this platform takes you through all the NOOKS and CRANNIES to make sure that you get back all the money you can get that is owed to you or is available for you to claim. I do recommend Turbo Tax.
Date published: 2023-03-28
Rated 1 out of 5 by from Ok Frustrating and overpriced compared to other products
Date published: 2023-03-28
Rated 5 out of 5 by from THIS SHOULD BE CONTROLLED BY THE GOVERNMENT TURBO TAX IS GREAT. SO GREAT THE FEDERAL GOV SHOULD TAKE IT OVER AS A BRANCH OF THE IRS AND THIS SHOULD ALL BE FREE. YOU SHOULD BE CONTROLLED BY THE GOVERNMENT. YAY SOCIALISM
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 228