TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 5 out of 5 by from TurboTax is very user friendly I've been using this service for a few years now (aside from one year that I regret not doing so) and honestly I wont go anywhere else. I was convinced to use another service the year prior and will not allow that to happen again. Unlike the other service I used TurboTax has info tags basically everywhere to help clear up any confusions one might have. From if a form would apply to you or even just what the form itself means. Which for me is endlessly helpful. If you feel something is off they let you dig deeper to see the nitty gritty of the forms so you can confirm its accurate. They will even explain why something might be more or less than what you had first calculated. Things are broken into easy chunks as well so you can sift through what actually pertains to you and your situations instead of having to slog through it all. Again, extremely helpful when you are on a time crunch or easily overwhelmed. The fact they let you go over the math and make it understandable is honestly a big draw for me as I tend to struggle with that. 10/10 highly recommend.
Date published: 2023-03-28
Rated 4 out of 5 by from Pretty Easy Was pretty easy to use, although a couple of the questions were not that clear
Date published: 2023-03-28
Rated 5 out of 5 by from Yeah, I liked it! Easy to use and very intuitive. Just a couple of small issues, nothing crazy. Of course, if I get audited, I’ll come back and give this a 1 star rating.
Date published: 2023-03-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME It was my first time filing taxes by myself and it was super easy to follow.
Date published: 2023-03-28
Rated 1 out of 5 by from TurboTax Electronic Filing is a Failure TurboTax does not adequately assist you in preparing to e-file. No documentation on PINs you need to obtain or how the document is signed. The program completely fails when it comes to actually getting the return accepted. On-line help is nonexistent and what little communication from TurboTax is worthless.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is Great Turbo tax helped me with my tax return from start to finish and everything was very easy to understand
Date published: 2023-03-28
Rated 5 out of 5 by from Exceptionally User Friendly The flow between sections was greatly appreciated, and it was really nice to be able to pause, sign out, and come back easily, when I needed to gather a bit more information. The security seems really efficient, and the efficacy of the program is on par with the walk in stations. All from the convenience of your own living room or office. The explanations of each section are also very helpful, especially if you are not certain if you qualify for a certain exemption, or need to mention an expense, etc. Most everything has a "drop-down" with information, sources, or other places you can look for more expansive reasons, or methods to contact a live agent.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is so awesome!!! Very easy to maneuver through site. I've enjoyed using this site for the past several years.
Date published: 2023-03-28
Rated 5 out of 5 by from Phenomenal Job! I had a seamless filing experience with TurboTax!!
Date published: 2023-03-28
Rated 5 out of 5 by from So easy! This has been the best way to do taxes by far! We especially liked the desktop version.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 227
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very user friendly I've been using this service for a few years now (aside from one year that I regret not doing so) and honestly I wont go anywhere else. I was convinced to use another service the year prior and will not allow that to happen again. Unlike the other service I used TurboTax has info tags basically everywhere to help clear up any confusions one might have. From if a form would apply to you or even just what the form itself means. Which for me is endlessly helpful. If you feel something is off they let you dig deeper to see the nitty gritty of the forms so you can confirm its accurate. They will even explain why something might be more or less than what you had first calculated. Things are broken into easy chunks as well so you can sift through what actually pertains to you and your situations instead of having to slog through it all. Again, extremely helpful when you are on a time crunch or easily overwhelmed. The fact they let you go over the math and make it understandable is honestly a big draw for me as I tend to struggle with that. 10/10 highly recommend.
Date published: 2023-03-28
Rated 4 out of 5 by from Pretty Easy Was pretty easy to use, although a couple of the questions were not that clear
Date published: 2023-03-28
Rated 5 out of 5 by from Yeah, I liked it! Easy to use and very intuitive. Just a couple of small issues, nothing crazy. Of course, if I get audited, I’ll come back and give this a 1 star rating.
Date published: 2023-03-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME It was my first time filing taxes by myself and it was super easy to follow.
Date published: 2023-03-28
Rated 1 out of 5 by from TurboTax Electronic Filing is a Failure TurboTax does not adequately assist you in preparing to e-file. No documentation on PINs you need to obtain or how the document is signed. The program completely fails when it comes to actually getting the return accepted. On-line help is nonexistent and what little communication from TurboTax is worthless.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is Great Turbo tax helped me with my tax return from start to finish and everything was very easy to understand
Date published: 2023-03-28
Rated 5 out of 5 by from Exceptionally User Friendly The flow between sections was greatly appreciated, and it was really nice to be able to pause, sign out, and come back easily, when I needed to gather a bit more information. The security seems really efficient, and the efficacy of the program is on par with the walk in stations. All from the convenience of your own living room or office. The explanations of each section are also very helpful, especially if you are not certain if you qualify for a certain exemption, or need to mention an expense, etc. Most everything has a "drop-down" with information, sources, or other places you can look for more expansive reasons, or methods to contact a live agent.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is so awesome!!! Very easy to maneuver through site. I've enjoyed using this site for the past several years.
Date published: 2023-03-28
Rated 5 out of 5 by from Phenomenal Job! I had a seamless filing experience with TurboTax!!
Date published: 2023-03-28
Rated 5 out of 5 by from So easy! This has been the best way to do taxes by far! We especially liked the desktop version.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 227