TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best tax service in the World Love how helpful the tax expert helped in doing my taxes
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax Deluxe Download Very straightforward and easy to use. Will continue to use next year.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to Use Turbo Tax walked me through everything. Follow the instructions and answer the questions, its that easy.
Date published: 2023-03-30
Rated 1 out of 5 by from Getting worse Overall TurboTax is getting worse each year. Entries dont populate correctly, questions are asked that I have no idea how to answer, human help is almost non-existent, fixed errors keep popping back up, old data from many years ago was found to exist inside TurboTax data and that old information was causing errors on other sections of the return.
Date published: 2023-03-30
Rated 5 out of 5 by from Great for Small Business As taxes become more complicated and harder to file, Turbo Tax helps me each step of the way - I'm very grateful!
Date published: 2023-03-30
Rated 5 out of 5 by from Love TurboTax! Simple, clear guided approach. Takes a lot of stress away from filing taxes.
Date published: 2023-03-30
Rated 4 out of 5 by from Needs to provide a comment/explanation drop-down Previous editions provided a simple drop-down box with line amounts to provide an explanation as one progressed through the sequence of questions or "go-to" options. The comments/explanations understandably would NOT be transmitted to the Federal or State Agency but SIMPLY provide the user a means to recall how a specific amount might have been generated. Very useful. Only after many attempts and spending/wasting my time on the community discussions did I discover that the step-by-step format won't allow a quick keyboard sequence but the "Forms only" option will. Why was this user friendly option changed? Why not provide the option in both step-by-step and forms? Is this review going to be deleted because of my "attitude" or will it actually generate a software up-grade for 2023?
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is great Makes an otherwise painful process straight forward and easy
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo tax review Was disappointed to find out that I kept having to pay more in order to do my taxes and then another 59 to file together, just seemed like everything was extra wouldve preferred that all be upfront not at the end.
Date published: 2023-03-30
Rated 2 out of 5 by from UI is great. Pricing is predatory. I had to pay an additional $120 just to report that I lost $700 in financial assets this year. So many hidden fees it's ridiculous. I end up spending a huge chunk of my return on this service that has no immediate cost to your organization. I expect that this will be my last year using this service.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 207
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best tax service in the World Love how helpful the tax expert helped in doing my taxes
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax Deluxe Download Very straightforward and easy to use. Will continue to use next year.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to Use Turbo Tax walked me through everything. Follow the instructions and answer the questions, its that easy.
Date published: 2023-03-30
Rated 1 out of 5 by from Getting worse Overall TurboTax is getting worse each year. Entries dont populate correctly, questions are asked that I have no idea how to answer, human help is almost non-existent, fixed errors keep popping back up, old data from many years ago was found to exist inside TurboTax data and that old information was causing errors on other sections of the return.
Date published: 2023-03-30
Rated 5 out of 5 by from Great for Small Business As taxes become more complicated and harder to file, Turbo Tax helps me each step of the way - I'm very grateful!
Date published: 2023-03-30
Rated 5 out of 5 by from Love TurboTax! Simple, clear guided approach. Takes a lot of stress away from filing taxes.
Date published: 2023-03-30
Rated 4 out of 5 by from Needs to provide a comment/explanation drop-down Previous editions provided a simple drop-down box with line amounts to provide an explanation as one progressed through the sequence of questions or "go-to" options. The comments/explanations understandably would NOT be transmitted to the Federal or State Agency but SIMPLY provide the user a means to recall how a specific amount might have been generated. Very useful. Only after many attempts and spending/wasting my time on the community discussions did I discover that the step-by-step format won't allow a quick keyboard sequence but the "Forms only" option will. Why was this user friendly option changed? Why not provide the option in both step-by-step and forms? Is this review going to be deleted because of my "attitude" or will it actually generate a software up-grade for 2023?
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is great Makes an otherwise painful process straight forward and easy
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo tax review Was disappointed to find out that I kept having to pay more in order to do my taxes and then another 59 to file together, just seemed like everything was extra wouldve preferred that all be upfront not at the end.
Date published: 2023-03-30
Rated 2 out of 5 by from UI is great. Pricing is predatory. I had to pay an additional $120 just to report that I lost $700 in financial assets this year. So many hidden fees it's ridiculous. I end up spending a huge chunk of my return on this service that has no immediate cost to your organization. I expect that this will be my last year using this service.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 207