TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 5 out of 5 by from Awesome job! It was so easy and simple to use. It was done in a matter of minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from awesome it was so easy and precised. i was guilded on every step in the process.
Date published: 2023-03-20
Rated 1 out of 5 by from NOT THE WAY TO TREAT RETURNING CUSTOMERS! I am Extremely disappointed in the system this year and the fact that your company up-charged me since February! I have NEVER had an issue filing my return and this year it has been nothing but a hassle!!! To finally complete and find out you added an additional $40 to my fees!!!! I AM SOOOO AGGRIVATED!!! In February my total fees were $117 and as of today, my fees increased to $157! I am outraged!!!! THIS WILL BE MY LAST YEAR FILING WITH THIS COMPANY!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Each Year software improves I've been using TurboTax for years and find it simple and efficient.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great! This was so easy to use. I will definitely use them in the future. Thank you Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by from TT is nice OK but paying taxes, especially extra, is really awful!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great it was good. easy to work. will for sure tell my family and friends about it.
Date published: 2023-03-20
Rated 5 out of 5 by from I trust Turbo tax I have used Turbo Tax for several years and it has worked beautifully for me.
Date published: 2023-03-20
Rated 1 out of 5 by from Double Charged for having HSA Everything was fine till the Health Savings account sections, after which it demanded I upgrade to deluxe or it couldn't process. After agreeing to upgrade & having my credit card charged I noticed that the Max service was added as an additional charge I didn't agree to but I got over that. When I got to the last section before determining debit/credit options I was "pay walled" & asked for another payment. After 2 hours of calling to try & get it resolved as I has an e-mailed receipt, I just threw up my hands paid again and finished filing. Since I started filing my taxes through Turbotax I've never had such a horrible experience till this year.
Date published: 2023-03-20
Rated 5 out of 5 by from Good professional support I was happy to make sure I was not receiving less money that I should. That's why I thank Ron, a TurboTax expert with more than 40 years in the field, for his help. Thank you!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 193
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome job! It was so easy and simple to use. It was done in a matter of minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from awesome it was so easy and precised. i was guilded on every step in the process.
Date published: 2023-03-20
Rated 1 out of 5 by from NOT THE WAY TO TREAT RETURNING CUSTOMERS! I am Extremely disappointed in the system this year and the fact that your company up-charged me since February! I have NEVER had an issue filing my return and this year it has been nothing but a hassle!!! To finally complete and find out you added an additional $40 to my fees!!!! I AM SOOOO AGGRIVATED!!! In February my total fees were $117 and as of today, my fees increased to $157! I am outraged!!!! THIS WILL BE MY LAST YEAR FILING WITH THIS COMPANY!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Each Year software improves I've been using TurboTax for years and find it simple and efficient.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great! This was so easy to use. I will definitely use them in the future. Thank you Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by from TT is nice OK but paying taxes, especially extra, is really awful!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great it was good. easy to work. will for sure tell my family and friends about it.
Date published: 2023-03-20
Rated 5 out of 5 by from I trust Turbo tax I have used Turbo Tax for several years and it has worked beautifully for me.
Date published: 2023-03-20
Rated 1 out of 5 by from Double Charged for having HSA Everything was fine till the Health Savings account sections, after which it demanded I upgrade to deluxe or it couldn't process. After agreeing to upgrade & having my credit card charged I noticed that the Max service was added as an additional charge I didn't agree to but I got over that. When I got to the last section before determining debit/credit options I was "pay walled" & asked for another payment. After 2 hours of calling to try & get it resolved as I has an e-mailed receipt, I just threw up my hands paid again and finished filing. Since I started filing my taxes through Turbotax I've never had such a horrible experience till this year.
Date published: 2023-03-20
Rated 5 out of 5 by from Good professional support I was happy to make sure I was not receiving less money that I should. That's why I thank Ron, a TurboTax expert with more than 40 years in the field, for his help. Thank you!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 193