TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 4 out of 5 by from We love turbo tax been using it for years! whenever there is a problem with my taxes turbotax knows excatly what is wrong and helps me fix it.
Date published: 2023-03-30
Rated 1 out of 5 by from Unable to remove Premium- overpaid Premium was added to my account even though I did not request it. I contacted Customer Support who said this was a complaint of a lot of people but didn't know how to remove it other than me starting over again and potentially having it happen again. I have a newborn at home and this takes me away from caring for her.
Date published: 2023-03-30
Rated 5 out of 5 by from Helpful Accurate and precise; have been using for several years now.
Date published: 2023-03-30
Rated 4 out of 5 by from Awesome Always is spaces for improvement. After accepting the use of my information look like it was stock. i have to select manually to faille. But the rest was Awesome.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax Live Full Service Had a quick and easy experience with the full live service of Turbotax. I was connected to my tax expert, Robert, promptly, even on a late Sunday night and he proceeded to diligently do my taxes making sure everything was correct. I had a somewhat complex tax situation and Robert was able to figure it out and file accurately and quickly. Overall had a great experience and the turnaround time was a total of 4 days. I would recommend this to others, though it was a tad bit on the expensive side.
Date published: 2023-03-30
Rated 5 out of 5 by from Fast and easy Very easy to use. Did it in under 30 minutes will use it again next year
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax is great but... I've used TurboTax before and am a fan. But this time there were additional costs that showed up when I went to finish up my filing that were over a $100 more than what I originally selected. I wasn't able to navigate and troubleshoot why the system opted me into a plan that I didn't choose. I may not file with TurboTax next year.
Date published: 2023-03-30
Rated 5 out of 5 by from Taxes I used an CPA last year and paid 325.00 for the preparation. this year i used Turbo Tax, it was so easy and informational, I paid 119.00 well worth it.
Date published: 2023-03-30
Rated 5 out of 5 by from Made it in record time. Fabulous service for elders with nifty graphics and clear instructions in an easy to read typeface. You guys rock, as the youngsters sat.
Date published: 2023-03-30
Rated 4 out of 5 by from TURBO TAX IS AWESOME EVERYTHING WENT SMOOTHLY. NO GLITCHES - DIDN'T NEED TO SPEAK WITH EXPERTS. KEEP UP THE GOOD WORK
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 186
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from We love turbo tax been using it for years! whenever there is a problem with my taxes turbotax knows excatly what is wrong and helps me fix it.
Date published: 2023-03-30
Rated 1 out of 5 by from Unable to remove Premium- overpaid Premium was added to my account even though I did not request it. I contacted Customer Support who said this was a complaint of a lot of people but didn't know how to remove it other than me starting over again and potentially having it happen again. I have a newborn at home and this takes me away from caring for her.
Date published: 2023-03-30
Rated 5 out of 5 by from Helpful Accurate and precise; have been using for several years now.
Date published: 2023-03-30
Rated 4 out of 5 by from Awesome Always is spaces for improvement. After accepting the use of my information look like it was stock. i have to select manually to faille. But the rest was Awesome.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax Live Full Service Had a quick and easy experience with the full live service of Turbotax. I was connected to my tax expert, Robert, promptly, even on a late Sunday night and he proceeded to diligently do my taxes making sure everything was correct. I had a somewhat complex tax situation and Robert was able to figure it out and file accurately and quickly. Overall had a great experience and the turnaround time was a total of 4 days. I would recommend this to others, though it was a tad bit on the expensive side.
Date published: 2023-03-30
Rated 5 out of 5 by from Fast and easy Very easy to use. Did it in under 30 minutes will use it again next year
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax is great but... I've used TurboTax before and am a fan. But this time there were additional costs that showed up when I went to finish up my filing that were over a $100 more than what I originally selected. I wasn't able to navigate and troubleshoot why the system opted me into a plan that I didn't choose. I may not file with TurboTax next year.
Date published: 2023-03-30
Rated 5 out of 5 by from Taxes I used an CPA last year and paid 325.00 for the preparation. this year i used Turbo Tax, it was so easy and informational, I paid 119.00 well worth it.
Date published: 2023-03-30
Rated 5 out of 5 by from Made it in record time. Fabulous service for elders with nifty graphics and clear instructions in an easy to read typeface. You guys rock, as the youngsters sat.
Date published: 2023-03-30
Rated 4 out of 5 by from TURBO TAX IS AWESOME EVERYTHING WENT SMOOTHLY. NO GLITCHES - DIDN'T NEED TO SPEAK WITH EXPERTS. KEEP UP THE GOOD WORK
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 186