TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 5 out of 5 by from Easy to use Turbo Tax Had to amend and the system took no time at all and was easy to use
Date published: 2023-08-15
Rated 5 out of 5 by from It was easy Better then a tax agency and alot cheaper also I use this most of the time
Date published: 2023-08-15
Rated 4 out of 5 by from TurboTax Makes Filing Easy I've used TurboTax for years and I've always had a great experience. I went through some significant personal difficulties one year and I neglected to get my taxes filed on time, so for the first time ever I was faced with needing to file a late return during the following year. I was able to download a copy of the correct software from TurboTax and import my previous tax information as usual. Everything went very smoothly until I was asked one question at the end that I've never been asked before and I didn't know how to answer. The customary "help" link wasn't there to assist me, so I struggled for a little bit on that one. I finally called TurboTax and spoke with a very knowledgeable and kind expert, who was able to help me find what I needed and get moving again. I assume the difficulty is just because I was working with older software, because I've never had that problem before. TurboTax is fabulous, and I would recommend it to anyone - just be sure to file your taxes on time to avoid strange questions!
Date published: 2023-08-15
Rated 1 out of 5 by from Your product is GARBAGE! My return was rejected causing me to be late with filing taxes. It is not up to you to decide this, had I sent them via mail they would have been accepted. You charge way to much for a garbage product, I have had better results from old school pen and paper filing.
Date published: 2023-08-15
Rated 5 out of 5 by from Best overall tax filing system I have used Turbo Tax for several years. Even as a business owner with multiple tax situations Turbo Tax makes it simple.
Date published: 2023-08-15
Rated 2 out of 5 by from Turbo Tax Business - Meh! My main beef is that this program makes incorrect assumptions about tax deductibility of certain expenses, then blocks you from making adjustments without jerry-rigging the entries, leading to possible requests for LOE from the IRS. Also, there are too many "the program doesn't cover this topic" type of situations and since Intuit dumped tax expert phone assist for TT Business, you can spend hours tearing your hair out trying to outguess the program.
Date published: 2023-08-15
Rated 1 out of 5 by from Turbotax charged me for live premium when my taxed I will never use TurboTax again.....................................
Date published: 2023-08-15
Rated 5 out of 5 by from TurboTax is great!! Very easy to use and very fast I would recommend this to anyone!!
Date published: 2023-08-15
Rated 2 out of 5 by from Filing took longer I have not paid money for this last 10+ years. I'm not sure why I had to today.
Date published: 2023-08-15
Rated 5 out of 5 by from It’s very easy to use. Very easy to use. Got done with my taxes very quickly without hassle.
Date published: 2023-08-15
All TurboTax® Offerings Reviews - Page 167
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Turbo Tax Had to amend and the system took no time at all and was easy to use
Date published: 2023-08-15
Rated 5 out of 5 by from It was easy Better then a tax agency and alot cheaper also I use this most of the time
Date published: 2023-08-15
Rated 4 out of 5 by from TurboTax Makes Filing Easy I've used TurboTax for years and I've always had a great experience. I went through some significant personal difficulties one year and I neglected to get my taxes filed on time, so for the first time ever I was faced with needing to file a late return during the following year. I was able to download a copy of the correct software from TurboTax and import my previous tax information as usual. Everything went very smoothly until I was asked one question at the end that I've never been asked before and I didn't know how to answer. The customary "help" link wasn't there to assist me, so I struggled for a little bit on that one. I finally called TurboTax and spoke with a very knowledgeable and kind expert, who was able to help me find what I needed and get moving again. I assume the difficulty is just because I was working with older software, because I've never had that problem before. TurboTax is fabulous, and I would recommend it to anyone - just be sure to file your taxes on time to avoid strange questions!
Date published: 2023-08-15
Rated 1 out of 5 by from Your product is GARBAGE! My return was rejected causing me to be late with filing taxes. It is not up to you to decide this, had I sent them via mail they would have been accepted. You charge way to much for a garbage product, I have had better results from old school pen and paper filing.
Date published: 2023-08-15
Rated 5 out of 5 by from Best overall tax filing system I have used Turbo Tax for several years. Even as a business owner with multiple tax situations Turbo Tax makes it simple.
Date published: 2023-08-15
Rated 2 out of 5 by from Turbo Tax Business - Meh! My main beef is that this program makes incorrect assumptions about tax deductibility of certain expenses, then blocks you from making adjustments without jerry-rigging the entries, leading to possible requests for LOE from the IRS. Also, there are too many "the program doesn't cover this topic" type of situations and since Intuit dumped tax expert phone assist for TT Business, you can spend hours tearing your hair out trying to outguess the program.
Date published: 2023-08-15
Rated 1 out of 5 by from Turbotax charged me for live premium when my taxed I will never use TurboTax again.....................................
Date published: 2023-08-15
Rated 5 out of 5 by from TurboTax is great!! Very easy to use and very fast I would recommend this to anyone!!
Date published: 2023-08-15
Rated 2 out of 5 by from Filing took longer I have not paid money for this last 10+ years. I'm not sure why I had to today.
Date published: 2023-08-15
Rated 5 out of 5 by from It’s very easy to use. Very easy to use. Got done with my taxes very quickly without hassle.
Date published: 2023-08-15
All TurboTax® Offerings Reviews - Page 167