TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Deluxe Reviews
Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.
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Rated 2 out of 5 by
Touttrooper10 from
Turbotax is getting to big for their britches
While it is straight forward using the software the additional $50 that they keep adding every year is rediculous. Ill be returning to a local tax professional from now on. $217 for a DIY product is insane.
Date published: 2023-03-27
Rated 3 out of 5 by
Awwsome from
TurboTax needs some modifications
Although it's very handy to use TurboTax from year-to-year, It still has glitches in the system. The software is difficult to get around. On Identify, it looks as if you haven't filled it out, when you probably have. When you receive a quote on something you want to add, such as upgrading to Deluxe, you should get a running total of what your new overall cost is and the breakdown, rather than having to wait until the end of the process to see what your total costs are. The explanation about nontaxables from other states is incomprehensible.
Date published: 2023-03-27
Rated 1 out of 5 by
Jeff2NH from
It's just not worth the money anymore.
A giant up-charge so I could report a $500 tax loss on stocks. I'll be filing on my own next year to save $120.
Date published: 2023-03-27
Rated 5 out of 5 by
PoppyCasteel from
Made doing taxes a breeze
Absolutely the best way to do your taxes, Step by step process so no mistakes are made
Date published: 2023-03-27
Rated 5 out of 5 by
SBee1923 from
TurboTax makes it easy
A couple of things I like about TurboTax, are that they bring over information from previous years, and they make the process easy to understand.
Date published: 2023-03-27
Rated 1 out of 5 by
Polly Wholly from
I have used Turbo Tax for approximate 20 years.
I have used Turbo Tax Software for approximate 20 years
Date published: 2023-03-27
Rated 5 out of 5 by
Ansonia from
Easy to use
I've filed with Turbo Tax the last 5 years and i never have a problem , it's a easy to use service & if i need any help along the way there is always the option to speak to a CPA live which I think is a great service !
Date published: 2023-03-27
Rated 5 out of 5 by
Big d 123 from
Gteat
I had an easy time of things and it was nice to learn as I went
Date published: 2023-03-27
Rated 1 out of 5 by
BurnedByTurboTax from
When they make an error they don't stand behind it
I received a letter from IRS for my 2020 filing, showing in detail 22 items that TurboTax had reported incorrectly. I had used the import feature to import data from different investment companies. Called TurboTax multiple times, talked to representatives that said they would investigate and get back to me and never did. They said filer needs to check what has been imported. I had to pay the difference and a penalty to IRS.
Date published: 2023-03-27
Rated 5 out of 5 by
Enthused by taxes from
Using turbo tax for over 20 years
I have been using turbo tax to do my income tax for over 20 years. It is easy to use. I have had rental property, bought and sold property, several investments. It has been able to handle all complexities. I highly recommend using them.
All TurboTax® Offerings Reviews - Page 165
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Touttrooper10 from
Turbotax is getting to big for their britches
While it is straight forward using the software the additional $50 that they keep adding every year is rediculous. Ill be returning to a local tax professional from now on. $217 for a DIY product is insane.
Date published: 2023-03-27
Rated 3 out of 5 by
Awwsome from
TurboTax needs some modifications
Although it's very handy to use TurboTax from year-to-year, It still has glitches in the system. The software is difficult to get around. On Identify, it looks as if you haven't filled it out, when you probably have. When you receive a quote on something you want to add, such as upgrading to Deluxe, you should get a running total of what your new overall cost is and the breakdown, rather than having to wait until the end of the process to see what your total costs are. The explanation about nontaxables from other states is incomprehensible.
Date published: 2023-03-27
Rated 1 out of 5 by
Jeff2NH from
It's just not worth the money anymore.
A giant up-charge so I could report a $500 tax loss on stocks. I'll be filing on my own next year to save $120.
Date published: 2023-03-27
Rated 5 out of 5 by
PoppyCasteel from
Made doing taxes a breeze
Absolutely the best way to do your taxes, Step by step process so no mistakes are made
Date published: 2023-03-27
Rated 5 out of 5 by
SBee1923 from
TurboTax makes it easy
A couple of things I like about TurboTax, are that they bring over information from previous years, and they make the process easy to understand.
Date published: 2023-03-27
Rated 1 out of 5 by
Polly Wholly from
I have used Turbo Tax for approximate 20 years.
I have used Turbo Tax Software for approximate 20 years
Date published: 2023-03-27
Rated 5 out of 5 by
Ansonia from
Easy to use
I've filed with Turbo Tax the last 5 years and i never have a problem , it's a easy to use service & if i need any help along the way there is always the option to speak to a CPA live which I think is a great service !
Date published: 2023-03-27
Rated 5 out of 5 by
Big d 123 from
Gteat
I had an easy time of things and it was nice to learn as I went
Date published: 2023-03-27
Rated 1 out of 5 by
BurnedByTurboTax from
When they make an error they don't stand behind it
I received a letter from IRS for my 2020 filing, showing in detail 22 items that TurboTax had reported incorrectly. I had used the import feature to import data from different investment companies. Called TurboTax multiple times, talked to representatives that said they would investigate and get back to me and never did. They said filer needs to check what has been imported. I had to pay the difference and a penalty to IRS.
Date published: 2023-03-27
Rated 5 out of 5 by
Enthused by taxes from
Using turbo tax for over 20 years
I have been using turbo tax to do my income tax for over 20 years. It is easy to use. I have had rental property, bought and sold property, several investments. It has been able to handle all complexities. I highly recommend using them.
All TurboTax® Offerings Reviews - Page 165
Date published: 2023-03-27