TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 2 out of 5 by from Turbotax is getting to big for their britches While it is straight forward using the software the additional $50 that they keep adding every year is rediculous. Ill be returning to a local tax professional from now on. $217 for a DIY product is insane.
Date published: 2023-03-27
Rated 3 out of 5 by from TurboTax needs some modifications Although it's very handy to use TurboTax from year-to-year, It still has glitches in the system. The software is difficult to get around. On Identify, it looks as if you haven't filled it out, when you probably have. When you receive a quote on something you want to add, such as upgrading to Deluxe, you should get a running total of what your new overall cost is and the breakdown, rather than having to wait until the end of the process to see what your total costs are. The explanation about nontaxables from other states is incomprehensible.
Date published: 2023-03-27
Rated 1 out of 5 by from It's just not worth the money anymore. A giant up-charge so I could report a $500 tax loss on stocks. I'll be filing on my own next year to save $120.
Date published: 2023-03-27
Rated 5 out of 5 by from Made doing taxes a breeze Absolutely the best way to do your taxes, Step by step process so no mistakes are made
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax makes it easy A couple of things I like about TurboTax, are that they bring over information from previous years, and they make the process easy to understand.
Date published: 2023-03-27
Rated 1 out of 5 by from I have used Turbo Tax for approximate 20 years. I have used Turbo Tax Software for approximate 20 years
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to use I've filed with Turbo Tax the last 5 years and i never have a problem , it's a easy to use service & if i need any help along the way there is always the option to speak to a CPA live which I think is a great service !
Date published: 2023-03-27
Rated 5 out of 5 by from Gteat I had an easy time of things and it was nice to learn as I went
Date published: 2023-03-27
Rated 1 out of 5 by from When they make an error they don't stand behind it I received a letter from IRS for my 2020 filing, showing in detail 22 items that TurboTax had reported incorrectly. I had used the import feature to import data from different investment companies. Called TurboTax multiple times, talked to representatives that said they would investigate and get back to me and never did. They said filer needs to check what has been imported. I had to pay the difference and a penalty to IRS.
Date published: 2023-03-27
Rated 5 out of 5 by from Using turbo tax for over 20 years I have been using turbo tax to do my income tax for over 20 years. It is easy to use. I have had rental property, bought and sold property, several investments. It has been able to handle all complexities. I highly recommend using them.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 165
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax is getting to big for their britches While it is straight forward using the software the additional $50 that they keep adding every year is rediculous. Ill be returning to a local tax professional from now on. $217 for a DIY product is insane.
Date published: 2023-03-27
Rated 3 out of 5 by from TurboTax needs some modifications Although it's very handy to use TurboTax from year-to-year, It still has glitches in the system. The software is difficult to get around. On Identify, it looks as if you haven't filled it out, when you probably have. When you receive a quote on something you want to add, such as upgrading to Deluxe, you should get a running total of what your new overall cost is and the breakdown, rather than having to wait until the end of the process to see what your total costs are. The explanation about nontaxables from other states is incomprehensible.
Date published: 2023-03-27
Rated 1 out of 5 by from It's just not worth the money anymore. A giant up-charge so I could report a $500 tax loss on stocks. I'll be filing on my own next year to save $120.
Date published: 2023-03-27
Rated 5 out of 5 by from Made doing taxes a breeze Absolutely the best way to do your taxes, Step by step process so no mistakes are made
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax makes it easy A couple of things I like about TurboTax, are that they bring over information from previous years, and they make the process easy to understand.
Date published: 2023-03-27
Rated 1 out of 5 by from I have used Turbo Tax for approximate 20 years. I have used Turbo Tax Software for approximate 20 years
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to use I've filed with Turbo Tax the last 5 years and i never have a problem , it's a easy to use service & if i need any help along the way there is always the option to speak to a CPA live which I think is a great service !
Date published: 2023-03-27
Rated 5 out of 5 by from Gteat I had an easy time of things and it was nice to learn as I went
Date published: 2023-03-27
Rated 1 out of 5 by from When they make an error they don't stand behind it I received a letter from IRS for my 2020 filing, showing in detail 22 items that TurboTax had reported incorrectly. I had used the import feature to import data from different investment companies. Called TurboTax multiple times, talked to representatives that said they would investigate and get back to me and never did. They said filer needs to check what has been imported. I had to pay the difference and a penalty to IRS.
Date published: 2023-03-27
Rated 5 out of 5 by from Using turbo tax for over 20 years I have been using turbo tax to do my income tax for over 20 years. It is easy to use. I have had rental property, bought and sold property, several investments. It has been able to handle all complexities. I highly recommend using them.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 165