TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is amazing my experience with turbotax was a good help for me and a good understanding through every strop of the paperwork
Date published: 2023-09-11
Rated 5 out of 5 by from 2022 Turbo Tax Business Took a little time to get used to Turbo Tax Business, but after entering #'s, it was easy to follow the flow.
Date published: 2023-09-11
Rated 2 out of 5 by from TurboTax kept a dreadful task dreadful Rarely was TurboTax helpful. Most of the times turbo tax uses the tax terminology that is unknown by regular people. They do have glossaries and so on but those give only enough context for tax experts. For a lay person, it's impossible to fill out a tax return with confidence if you have anything beyond income from employment. Even then, there are many questions that leave you guessing what the right answer is. There is no way around a person that prepares your taxes.
Date published: 2023-09-11
Rated 1 out of 5 by from Where is my refund? I filed this 2021 refund back in July and it still hasn't come back to me. So where the heck is it?
Date published: 2023-09-11
Rated 1 out of 5 by from Tax form capture wrong cannot be edited I cannot update the state from ID to CA for one of my little 1099 DIV form. To bypass the error for zip code for E-File, I have to enter the wrong zip code to match ID as a state, which is crazy. Need to improve the tech. Also very hard to find how to correct a field on a form. Not for experienced tax filer.
Date published: 2023-09-11
Rated 4 out of 5 by from Turbo Tax is Awesome. Found everything what I need Great tool for Tax filings. Easy to navigate and found related information.
Date published: 2023-09-11
Rated 5 out of 5 by from I love Turbo tax I can't afford to hire a CPA for my business yet so I had to do my business taxes on my own and Turbo tax made it so easy to do the write offs!
Date published: 2023-09-11
Rated 5 out of 5 by from EXCELENT BEST EXPERIENCE, quick, fast and diligent. awsome software to do your taxes.
Date published: 2023-09-11
Rated 1 out of 5 by from Manually Input all of your info! I used the option to scan my W-2 from my phone. It generated FALSE information that stated I owed $91,000 in federal taxes. I don't even make that much money. Thank goodness I went back and checked so it was correct. I have been using TurboTax for 7 years and for this reason alone I will no longer use them.
Date published: 2023-09-11
Rated 5 out of 5 by from Really easy to use ! Appreciate that this is new user friendly for people who are not experienced doing taxes! like me !
Date published: 2023-09-11
All TurboTax® Offerings Reviews - Page 145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is amazing my experience with turbotax was a good help for me and a good understanding through every strop of the paperwork
Date published: 2023-09-11
Rated 5 out of 5 by from 2022 Turbo Tax Business Took a little time to get used to Turbo Tax Business, but after entering #'s, it was easy to follow the flow.
Date published: 2023-09-11
Rated 2 out of 5 by from TurboTax kept a dreadful task dreadful Rarely was TurboTax helpful. Most of the times turbo tax uses the tax terminology that is unknown by regular people. They do have glossaries and so on but those give only enough context for tax experts. For a lay person, it's impossible to fill out a tax return with confidence if you have anything beyond income from employment. Even then, there are many questions that leave you guessing what the right answer is. There is no way around a person that prepares your taxes.
Date published: 2023-09-11
Rated 1 out of 5 by from Where is my refund? I filed this 2021 refund back in July and it still hasn't come back to me. So where the heck is it?
Date published: 2023-09-11
Rated 1 out of 5 by from Tax form capture wrong cannot be edited I cannot update the state from ID to CA for one of my little 1099 DIV form. To bypass the error for zip code for E-File, I have to enter the wrong zip code to match ID as a state, which is crazy. Need to improve the tech. Also very hard to find how to correct a field on a form. Not for experienced tax filer.
Date published: 2023-09-11
Rated 4 out of 5 by from Turbo Tax is Awesome. Found everything what I need Great tool for Tax filings. Easy to navigate and found related information.
Date published: 2023-09-11
Rated 5 out of 5 by from I love Turbo tax I can't afford to hire a CPA for my business yet so I had to do my business taxes on my own and Turbo tax made it so easy to do the write offs!
Date published: 2023-09-11
Rated 5 out of 5 by from EXCELENT BEST EXPERIENCE, quick, fast and diligent. awsome software to do your taxes.
Date published: 2023-09-11
Rated 1 out of 5 by from Manually Input all of your info! I used the option to scan my W-2 from my phone. It generated FALSE information that stated I owed $91,000 in federal taxes. I don't even make that much money. Thank goodness I went back and checked so it was correct. I have been using TurboTax for 7 years and for this reason alone I will no longer use them.
Date published: 2023-09-11
Rated 5 out of 5 by from Really easy to use ! Appreciate that this is new user friendly for people who are not experienced doing taxes! like me !
Date published: 2023-09-11
All TurboTax® Offerings Reviews - Page 145