TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 3 out of 5 by from I shouldn't have had to pay to file. When I began my TurboTax experience I was on a normal TurboTax browser. Halfway through completing my federal return I was suddenly on a deluxe version of the website. I only filed federal taxes and still had to pay 59 dollars. I went into this experience thinking I could file my federal taxes for free, but I was apparently mistaken.
Date published: 2023-03-30
Rated 1 out of 5 by from I'm upset with Turbo Tax forcing me to pay $39 At the very end after tons and tons of work the website said that I could pay for the services with my credit or debit card OR I could have the charge deducted from my Federal refund for an additional $39 fee. I typed in my credit card number and my debit number and both of them were somehow invalid? Really? I will never use TurboTax again. The site forced me to select to have the total deducted from my federal return and be charged $39 for it. Not cool TurboTax. I'm done with you. You just lost a customer that has been with you for 11 years now.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to use Our return with TurboTax was easy and stress free. The questions it asked were very helpful.
Date published: 2023-03-30
Rated 4 out of 5 by from Not Flawless but Pretty Good Experience Took out a lot of the guesswork but there were some tough spots.
Date published: 2023-03-30
Rated 4 out of 5 by from Software problem Problems with submitting a K-1 with box 16 checked but empty K-3. Please allow for an empty K-3 as our understanding of the new laws indicates this as necessary even if empty.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is convenient and affordable My experience using Turbo Tax for the last four years has been great. They have step by step directions to make tax filing less stressful and affordable.
Date published: 2023-03-30
Rated 5 out of 5 by from Great program Turbo Tax made the experience as painless as possible. Good explanations when needed.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome It was easy to follow and get the most tax credits.
Date published: 2023-03-30
Rated 5 out of 5 by from It's easy and helpful. My tax return was rejected and I could not fix it on time. It was past due, but I could fix it after a year.
Date published: 2023-03-30
Rated 5 out of 5 by from turbo it's easy & I love it it was very simply for me to do
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 131
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I shouldn't have had to pay to file. When I began my TurboTax experience I was on a normal TurboTax browser. Halfway through completing my federal return I was suddenly on a deluxe version of the website. I only filed federal taxes and still had to pay 59 dollars. I went into this experience thinking I could file my federal taxes for free, but I was apparently mistaken.
Date published: 2023-03-30
Rated 1 out of 5 by from I'm upset with Turbo Tax forcing me to pay $39 At the very end after tons and tons of work the website said that I could pay for the services with my credit or debit card OR I could have the charge deducted from my Federal refund for an additional $39 fee. I typed in my credit card number and my debit number and both of them were somehow invalid? Really? I will never use TurboTax again. The site forced me to select to have the total deducted from my federal return and be charged $39 for it. Not cool TurboTax. I'm done with you. You just lost a customer that has been with you for 11 years now.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to use Our return with TurboTax was easy and stress free. The questions it asked were very helpful.
Date published: 2023-03-30
Rated 4 out of 5 by from Not Flawless but Pretty Good Experience Took out a lot of the guesswork but there were some tough spots.
Date published: 2023-03-30
Rated 4 out of 5 by from Software problem Problems with submitting a K-1 with box 16 checked but empty K-3. Please allow for an empty K-3 as our understanding of the new laws indicates this as necessary even if empty.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is convenient and affordable My experience using Turbo Tax for the last four years has been great. They have step by step directions to make tax filing less stressful and affordable.
Date published: 2023-03-30
Rated 5 out of 5 by from Great program Turbo Tax made the experience as painless as possible. Good explanations when needed.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome It was easy to follow and get the most tax credits.
Date published: 2023-03-30
Rated 5 out of 5 by from It's easy and helpful. My tax return was rejected and I could not fix it on time. It was past due, but I could fix it after a year.
Date published: 2023-03-30
Rated 5 out of 5 by from turbo it's easy & I love it it was very simply for me to do
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 131