TURBOTAX CUSTOMER REVIEWS

TurboTax Live Deluxe with
Full Service Reviews

Read reviews from real customers who used TurboTax Live Full Service Deluxe to maximize deductions
and let an expert do their taxes start to finish.

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Rated 5 out of 5 by from Thank you! you're great I appreciate it! Hope to do again next time too!
Date published: 2022-10-04
Rated 4 out of 5 by from CONFUSING FOR E-FILE HAD TROUBLE GETTING THE E-FILE TO GO THROUGH USING MY CARD AS IT KEPT SAYING I DIDN'T HAVE THE CORRECT BILLING ADDRESS. NOW IT LOOKS LIKE I'VE BEEN CHARGED 5 TIMES FOR THE SAME RETURN.
Date published: 2022-10-04
Rated 5 out of 5 by from Helpful I'm happy it exists because Im terrible with numbers!
Date published: 2022-10-04
Rated 3 out of 5 by from Maybe the best but could be improved a lot TT customer service is very good. Most of my tax return seem to be in "uncommon or very rare" sections. I often spend days researching IRS documents when just a few words from TT could solve the issue. IRS docs are sloppy English but TT is much smaller than the the tax regulations so it should be cheap to have someone review the English. Pronouns should be avoided.
Date published: 2022-10-04
Rated 4 out of 5 by from Turbo has been great software. But the review The review/error correction "SUCKS" When it takes you to the window advising if "Income Statement, Balance Sheet, orRetained Earnings" are in balance (or not). When not in balance the system DOES NOT have any pointers as you where or why there is an imbalance. Very frustrating, especially when all data entry is entered CORRECTLY from QuickBooks, which IS in balance. EXTREMELY troublesome for a tax preparer where retracing/double checking quickly erodes profitablilty.
Date published: 2022-10-04
Rated 5 out of 5 by from Still The Best Way I always feel confident using TurboTax Online products for preparing and submitting my taxes. Helpful and efficient way to keep life simple as possible in a stressful world.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax greatly assists tax preparation. Please do not discontinue It's Deductible. It is a great aide.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax Business is a Great product! This is a great program that walks you through everything you need.
Date published: 2022-10-04
Rated 4 out of 5 by from It's Easy and quick! I filed federal and state returns in under am hour!
Date published: 2022-10-04
Rated 5 out of 5 by from Lots of History I have been using Turbo Tax for decades and have always enjoyed the software that gets my money back. Tax time is often stressful and Turbo Tax makes it tolerable. The wife and I are in our early 70's and our tax situation is far different now than it was when we were paying for all our own medical, buying our house, paying interest on credit cards. It is easier now but I am dedicated to what works, Turbo Tax.
Date published: 2022-10-04
All TurboTax® Offerings Reviews - Page 2
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you! you're great I appreciate it! Hope to do again next time too!
Date published: 2022-10-04
Rated 4 out of 5 by from CONFUSING FOR E-FILE HAD TROUBLE GETTING THE E-FILE TO GO THROUGH USING MY CARD AS IT KEPT SAYING I DIDN'T HAVE THE CORRECT BILLING ADDRESS. NOW IT LOOKS LIKE I'VE BEEN CHARGED 5 TIMES FOR THE SAME RETURN.
Date published: 2022-10-04
Rated 5 out of 5 by from Helpful I'm happy it exists because Im terrible with numbers!
Date published: 2022-10-04
Rated 3 out of 5 by from Maybe the best but could be improved a lot TT customer service is very good. Most of my tax return seem to be in "uncommon or very rare" sections. I often spend days researching IRS documents when just a few words from TT could solve the issue. IRS docs are sloppy English but TT is much smaller than the the tax regulations so it should be cheap to have someone review the English. Pronouns should be avoided.
Date published: 2022-10-04
Rated 4 out of 5 by from Turbo has been great software. But the review The review/error correction "SUCKS" When it takes you to the window advising if "Income Statement, Balance Sheet, orRetained Earnings" are in balance (or not). When not in balance the system DOES NOT have any pointers as you where or why there is an imbalance. Very frustrating, especially when all data entry is entered CORRECTLY from QuickBooks, which IS in balance. EXTREMELY troublesome for a tax preparer where retracing/double checking quickly erodes profitablilty.
Date published: 2022-10-04
Rated 5 out of 5 by from Still The Best Way I always feel confident using TurboTax Online products for preparing and submitting my taxes. Helpful and efficient way to keep life simple as possible in a stressful world.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax greatly assists tax preparation. Please do not discontinue It's Deductible. It is a great aide.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax Business is a Great product! This is a great program that walks you through everything you need.
Date published: 2022-10-04
Rated 4 out of 5 by from It's Easy and quick! I filed federal and state returns in under am hour!
Date published: 2022-10-04
Rated 5 out of 5 by from Lots of History I have been using Turbo Tax for decades and have always enjoyed the software that gets my money back. Tax time is often stressful and Turbo Tax makes it tolerable. The wife and I are in our early 70's and our tax situation is far different now than it was when we were paying for all our own medical, buying our house, paying interest on credit cards. It is easier now but I am dedicated to what works, Turbo Tax.
Date published: 2022-10-04
All TurboTax® Offerings Reviews - Page 2