TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from This was a very user friendly program. The program was easy to use and the cost for the program was reasonable.
Date published: 2023-03-25
Rated 4 out of 5 by from tax system is terrible Easy enough but don't need this review process or maybe later
Date published: 2023-03-25
Rated 3 out of 5 by from Unemployed Have to keep refiling for some reason. Have been a product of identity theft before.
Date published: 2023-03-25
Rated 3 out of 5 by from Turbo Tax Good but the review is horrorable good on filling out forms but not good on the program review
Date published: 2023-03-25
Rated 5 out of 5 by from turbo tax is awesome It was very easy to move through and very easy to understand.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is so very easy to use. I don't know how Turbo Tax could be improved. It knows who I am year to year and keeps relevant information. I love how it goes out and get my tax documents online and has them right there to use. I love the simple to follow step by step directions and user friendly questioning.
Date published: 2023-03-25
Rated 5 out of 5 by from Excellent services Easy to follow but when there was a section that I didn't understand, I was able to talk with a tax advisor and they were able to help me. They took their time to make sure it was right and that I understood what the form was asking.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy Simple easy n helpful...Was able to help get extra credits n more money..Quick n there was help if I needed during filing.Will be using again in years to come ..
Date published: 2023-03-25
Rated 5 out of 5 by from Always easy and helpful Makes things very easy. I always know that it will be a good experience. I always know it will be a good experience when I use Turbo Tax. However, I did get confused on Estimated Taxes where you said that it isn't very common. Most people I know use it and it made me have to question and investigate to make sure it was asking for what I thought it was asking for. Also, as a writer, I noticed that "can not" was used as opposed to "cannot".
Date published: 2023-03-25
Rated 4 out of 5 by from TurboTax makes it easy but pricey I love TT as I have been using it for many years however I think the cost is a bit procey even with codes.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 72
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This was a very user friendly program. The program was easy to use and the cost for the program was reasonable.
Date published: 2023-03-25
Rated 4 out of 5 by from tax system is terrible Easy enough but don't need this review process or maybe later
Date published: 2023-03-25
Rated 3 out of 5 by from Unemployed Have to keep refiling for some reason. Have been a product of identity theft before.
Date published: 2023-03-25
Rated 3 out of 5 by from Turbo Tax Good but the review is horrorable good on filling out forms but not good on the program review
Date published: 2023-03-25
Rated 5 out of 5 by from turbo tax is awesome It was very easy to move through and very easy to understand.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is so very easy to use. I don't know how Turbo Tax could be improved. It knows who I am year to year and keeps relevant information. I love how it goes out and get my tax documents online and has them right there to use. I love the simple to follow step by step directions and user friendly questioning.
Date published: 2023-03-25
Rated 5 out of 5 by from Excellent services Easy to follow but when there was a section that I didn't understand, I was able to talk with a tax advisor and they were able to help me. They took their time to make sure it was right and that I understood what the form was asking.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy Simple easy n helpful...Was able to help get extra credits n more money..Quick n there was help if I needed during filing.Will be using again in years to come ..
Date published: 2023-03-25
Rated 5 out of 5 by from Always easy and helpful Makes things very easy. I always know that it will be a good experience. I always know it will be a good experience when I use Turbo Tax. However, I did get confused on Estimated Taxes where you said that it isn't very common. Most people I know use it and it made me have to question and investigate to make sure it was asking for what I thought it was asking for. Also, as a writer, I noticed that "can not" was used as opposed to "cannot".
Date published: 2023-03-25
Rated 4 out of 5 by from TurboTax makes it easy but pricey I love TT as I have been using it for many years however I think the cost is a bit procey even with codes.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 72