TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Easy come Easy Go Hand-holding throughout the process. Quite easy for such a burdensome requirement.
Date published: 2023-03-26
Rated 5 out of 5 by from The staff was awesome The staff was prompt and answered all of our questions and were very friendly. Doing my taxes was a breeze.
Date published: 2023-03-26
Rated 3 out of 5 by from Pretty easy deal It was ok lil confusing but it all turned out ok I guess
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is amazing Very easy to read and understand what needs to be done.
Date published: 2023-03-26
Rated 5 out of 5 by from Simple, User-Friendly! Being a first time filer, TurboTax was fairly simple to use. I was able to complete both federal and state tax return with no issues. Thank you, TurboTax!
Date published: 2023-03-26
Rated 5 out of 5 by from superb software Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax online Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
Date published: 2023-03-26
Rated 3 out of 5 by from Some sections not so user-friendly Most uploaded tax forms need to be manually adjusted/fixed. No easy way to allocate refunds to next year's taxes. Foreign tax section difficult to deal with.
Date published: 2023-03-26
Rated 4 out of 5 by from Ease of Use Workflow was great. Help documentation was really helpful It was pricey for Turbo tax Premium (especially i only have Federal not state tax)
Date published: 2023-03-26
Rated 5 out of 5 by from Very quick and east Anything that I got caught up on or confused was explained in an easy to read manner which made the process a lot easier than I thought it would be!
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy come Easy Go Hand-holding throughout the process. Quite easy for such a burdensome requirement.
Date published: 2023-03-26
Rated 5 out of 5 by from The staff was awesome The staff was prompt and answered all of our questions and were very friendly. Doing my taxes was a breeze.
Date published: 2023-03-26
Rated 3 out of 5 by from Pretty easy deal It was ok lil confusing but it all turned out ok I guess
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax is amazing Very easy to read and understand what needs to be done.
Date published: 2023-03-26
Rated 5 out of 5 by from Simple, User-Friendly! Being a first time filer, TurboTax was fairly simple to use. I was able to complete both federal and state tax return with no issues. Thank you, TurboTax!
Date published: 2023-03-26
Rated 5 out of 5 by from superb software Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax online Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
Date published: 2023-03-26
Rated 3 out of 5 by from Some sections not so user-friendly Most uploaded tax forms need to be manually adjusted/fixed. No easy way to allocate refunds to next year's taxes. Foreign tax section difficult to deal with.
Date published: 2023-03-26
Rated 4 out of 5 by from Ease of Use Workflow was great. Help documentation was really helpful It was pricey for Turbo tax Premium (especially i only have Federal not state tax)
Date published: 2023-03-26
Rated 5 out of 5 by from Very quick and east Anything that I got caught up on or confused was explained in an easy to read manner which made the process a lot easier than I thought it would be!
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5