TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great product I would recommend this product since it walks you thru step by step and I'm not into numbers or finances that much.
Date published: 2023-03-18
Rated 1 out of 5 by from I should not have to pay so much I don't think I should have to pay so much to do my taxes. The fees are absolutely ridiculous.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was great! Had excellent live support from Tamika. She was able to solve my problem.
Date published: 2023-03-18
Rated 5 out of 5 by from Great service Simple, easy and only took a little over an hour. Will do again
Date published: 2023-03-18
Rated 5 out of 5 by from Time Saved and Accurate! I always prepare my own tax returns but always reviewing multiple times to ensure there are no mistakes before submitting. Turbo Tax was quick and easy. I have simple tax filing so it went smoothly. I had prior years tax filings on my laptop so everything was uploaded and submitted without any challenges. I am happy to provide my feedback and hope others who may be hesitant will trust this site.
Date published: 2023-03-18
Rated 3 out of 5 by from Good Experience but really expensive I tried out FreeTaxUSA and the final return was the same but the process wasn't as smooth or as easy to follow. I like that Turbo Tax had audit protection but I feel like it's really expensive for what you get
Date published: 2023-03-18
Rated 3 out of 5 by from so frickin slow every question is on it's own page with pictures that take forever to load. Then they stop you in the middle of filling the taxes out to ask you how you feel. I just want to get this done .
Date published: 2023-03-18
Rated 5 out of 5 by from Saves time and headaches Seems faster than ever this year. I like knowing that calculations and forms are done correctly.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is great Turbo tax was a great experience I like the fact that it was very to use
Date published: 2023-03-18
Rated 3 out of 5 by from Over-priced Aside from the price becoming outrageous with every increasing year, the questions are also becoming more broad and confusing with little to no explanation at times. While they claim to have live chat assistance, the price for the assistance is not worth the increased amount. This may very well be the last time I utilized this service as I can easily pay someone else less and save myself the three hours of filing with Turbo Tax. This product used to be good. Now it is becoming a financial burden.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 273
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product I would recommend this product since it walks you thru step by step and I'm not into numbers or finances that much.
Date published: 2023-03-18
Rated 1 out of 5 by from I should not have to pay so much I don't think I should have to pay so much to do my taxes. The fees are absolutely ridiculous.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was great! Had excellent live support from Tamika. She was able to solve my problem.
Date published: 2023-03-18
Rated 5 out of 5 by from Great service Simple, easy and only took a little over an hour. Will do again
Date published: 2023-03-18
Rated 5 out of 5 by from Time Saved and Accurate! I always prepare my own tax returns but always reviewing multiple times to ensure there are no mistakes before submitting. Turbo Tax was quick and easy. I have simple tax filing so it went smoothly. I had prior years tax filings on my laptop so everything was uploaded and submitted without any challenges. I am happy to provide my feedback and hope others who may be hesitant will trust this site.
Date published: 2023-03-18
Rated 3 out of 5 by from Good Experience but really expensive I tried out FreeTaxUSA and the final return was the same but the process wasn't as smooth or as easy to follow. I like that Turbo Tax had audit protection but I feel like it's really expensive for what you get
Date published: 2023-03-18
Rated 3 out of 5 by from so frickin slow every question is on it's own page with pictures that take forever to load. Then they stop you in the middle of filling the taxes out to ask you how you feel. I just want to get this done .
Date published: 2023-03-18
Rated 5 out of 5 by from Saves time and headaches Seems faster than ever this year. I like knowing that calculations and forms are done correctly.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is great Turbo tax was a great experience I like the fact that it was very to use
Date published: 2023-03-18
Rated 3 out of 5 by from Over-priced Aside from the price becoming outrageous with every increasing year, the questions are also becoming more broad and confusing with little to no explanation at times. While they claim to have live chat assistance, the price for the assistance is not worth the increased amount. This may very well be the last time I utilized this service as I can easily pay someone else less and save myself the three hours of filing with Turbo Tax. This product used to be good. Now it is becoming a financial burden.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 273