TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax i can always count on turbo to help me in any way possible
Date published: 2023-03-29
Rated 5 out of 5 by from Full service saved me so much stress. Im 19, and fortunately (or unfortunately) I had a really nice paying job last year for someone my age. I was an independent contractor which made taxes super complicated and I owed a lot because of my self employed income. I was definitely scared to say the least going into this tax season and of course put it off until late March. But with turbotax full service I didn’t have to navigate taxes alone or really at all. Taxes are so complicated, which I think is lame considering we pay them to be able to live, but that is a layered conversation for another day. Turbo Tax was worth it. And it is a luxury I will continue to pay for.
Date published: 2023-03-29
Rated 5 out of 5 by from convient it is not as easy to use as past the help I received was outstanding
Date published: 2023-03-29
Rated 5 out of 5 by from Makes Taxes simple! First time using turbo tax and it makes me wonder why I've paid people to do this for me.
Date published: 2023-03-29
Rated 5 out of 5 by from turbo tax was great great experience very fast and efficient and I feel very confident!
Date published: 2023-03-29
Rated 5 out of 5 by from I have been using TurboTax for over 10 years Last year and this year I needed live help with my returns. This year Suzette was able to help me. My request was answered promptly and she helped me get everything done promptly. I really appreciate this service and it is what makes Turbotax so great!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Amazing!!! Turbo Tax was fast, easy, and efficient. It took me less than an hour to complete my federal and state taxes.
Date published: 2023-03-29
Rated 3 out of 5 by from Some bugs When I entered info from the 1095 A, it made me put a number greater than 0 in column B even though the form had 0. to go on, I had to just make something up so I put $1. I did get some income from (nonresident) Florida. I put it down as an income state. Later it told me that I didn't need to file Florida unless I owned property there. I do not. But it would not let me delete Florida return and would not let me go on to my (resident) Oregon return unless I did it. So I had no choice and did. Then when it said I had to print it out. It only made a pdf of a cover page...so there was no return. Yet I was charged $59 for that return I did not even need to do and did not file.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy Easy process. Use every year and will continue to.
Date published: 2023-03-29
Rated 5 out of 5 by from very helpful kitty was extremely patient with me helped with all my questions
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 261
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax i can always count on turbo to help me in any way possible
Date published: 2023-03-29
Rated 5 out of 5 by from Full service saved me so much stress. Im 19, and fortunately (or unfortunately) I had a really nice paying job last year for someone my age. I was an independent contractor which made taxes super complicated and I owed a lot because of my self employed income. I was definitely scared to say the least going into this tax season and of course put it off until late March. But with turbotax full service I didn’t have to navigate taxes alone or really at all. Taxes are so complicated, which I think is lame considering we pay them to be able to live, but that is a layered conversation for another day. Turbo Tax was worth it. And it is a luxury I will continue to pay for.
Date published: 2023-03-29
Rated 5 out of 5 by from convient it is not as easy to use as past the help I received was outstanding
Date published: 2023-03-29
Rated 5 out of 5 by from Makes Taxes simple! First time using turbo tax and it makes me wonder why I've paid people to do this for me.
Date published: 2023-03-29
Rated 5 out of 5 by from turbo tax was great great experience very fast and efficient and I feel very confident!
Date published: 2023-03-29
Rated 5 out of 5 by from I have been using TurboTax for over 10 years Last year and this year I needed live help with my returns. This year Suzette was able to help me. My request was answered promptly and she helped me get everything done promptly. I really appreciate this service and it is what makes Turbotax so great!
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Amazing!!! Turbo Tax was fast, easy, and efficient. It took me less than an hour to complete my federal and state taxes.
Date published: 2023-03-29
Rated 3 out of 5 by from Some bugs When I entered info from the 1095 A, it made me put a number greater than 0 in column B even though the form had 0. to go on, I had to just make something up so I put $1. I did get some income from (nonresident) Florida. I put it down as an income state. Later it told me that I didn't need to file Florida unless I owned property there. I do not. But it would not let me delete Florida return and would not let me go on to my (resident) Oregon return unless I did it. So I had no choice and did. Then when it said I had to print it out. It only made a pdf of a cover page...so there was no return. Yet I was charged $59 for that return I did not even need to do and did not file.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy Easy process. Use every year and will continue to.
Date published: 2023-03-29
Rated 5 out of 5 by from very helpful kitty was extremely patient with me helped with all my questions
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 261