TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple Tax Return My tax filing was very easy with Turbo Tax and it was free since I filed for a Single Return.
Date published: 2023-03-19
Rated 5 out of 5 by from great Experience it was fast, easy, and software worked smoothly! Thank you!
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Easy and fast. Nothing more to say about this process.
Date published: 2023-03-19
Rated 5 out of 5 by from Very Easy Service Received phone help with questions and got more money back
Date published: 2023-03-19
Rated 3 out of 5 by from Foreign Tax Credit input needs some work. Every year I struggle to input foreign tax credit and have it applied to the return. Need better instructions and definitions.
Date published: 2023-03-19
Rated 4 out of 5 by from Pretty easy for a novice filer Turbo Tax makes it easy to understand certain documents. Review over as many times as needed. Web site froze up twice though, I had to reload the page. But it went right back to where I left off.
Date published: 2023-03-19
Rated 1 out of 5 by from Miserable The last two years have been a nightmare. I have had to fight with the program every step of the way. I have zero confidence it's doing anything beyond addition correctly. I think next year I will look into using some other service...for $175 to file, I expect much better product.
Date published: 2023-03-19
Rated 4 out of 5 by from 2021 was easier.... For some reason 2021 turbo tax was easier to navigate through. K1 form took forever fill out this year.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax was easy and kept me on the right track Turbo tax was easy and covered thing I didn't think of
Date published: 2023-03-19
Rated 4 out of 5 by from I couldn't do my taxes without it! I've relied on TurboTax for the past 7 years and am always happy with the service. For a reasonable fee, I get step by step instructions through the process. This year I utilized the Live Tax Expert twice and it was definitely helpful. I was somewhat surprised that they didn't know the answers to all of my questions immediately, but they helped me find the right answers and feel confident in my filing.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple Tax Return My tax filing was very easy with Turbo Tax and it was free since I filed for a Single Return.
Date published: 2023-03-19
Rated 5 out of 5 by from great Experience it was fast, easy, and software worked smoothly! Thank you!
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Easy and fast. Nothing more to say about this process.
Date published: 2023-03-19
Rated 5 out of 5 by from Very Easy Service Received phone help with questions and got more money back
Date published: 2023-03-19
Rated 3 out of 5 by from Foreign Tax Credit input needs some work. Every year I struggle to input foreign tax credit and have it applied to the return. Need better instructions and definitions.
Date published: 2023-03-19
Rated 4 out of 5 by from Pretty easy for a novice filer Turbo Tax makes it easy to understand certain documents. Review over as many times as needed. Web site froze up twice though, I had to reload the page. But it went right back to where I left off.
Date published: 2023-03-19
Rated 1 out of 5 by from Miserable The last two years have been a nightmare. I have had to fight with the program every step of the way. I have zero confidence it's doing anything beyond addition correctly. I think next year I will look into using some other service...for $175 to file, I expect much better product.
Date published: 2023-03-19
Rated 4 out of 5 by from 2021 was easier.... For some reason 2021 turbo tax was easier to navigate through. K1 form took forever fill out this year.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax was easy and kept me on the right track Turbo tax was easy and covered thing I didn't think of
Date published: 2023-03-19
Rated 4 out of 5 by from I couldn't do my taxes without it! I've relied on TurboTax for the past 7 years and am always happy with the service. For a reasonable fee, I get step by step instructions through the process. This year I utilized the Live Tax Expert twice and it was definitely helpful. I was somewhat surprised that they didn't know the answers to all of my questions immediately, but they helped me find the right answers and feel confident in my filing.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 257