TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Basic Reviews
Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Lakisyed from
Simple Tax Return
My tax filing was very easy with Turbo Tax and it was free since I filed for a Single Return.
Date published: 2023-03-19
Rated 5 out of 5 by
quick taxes for singles from
great Experience
it was fast, easy, and software worked smoothly! Thank you!
Date published: 2023-03-19
Rated 5 out of 5 by
SRGG from
TurboTax
Easy and fast. Nothing more to say about this process.
Date published: 2023-03-19
Rated 5 out of 5 by
Turbo 2023LF from
Very Easy Service
Received phone help with questions and got more money back
Date published: 2023-03-19
Rated 3 out of 5 by
Turbo Boy from
Foreign Tax Credit input needs some work.
Every year I struggle to input foreign tax credit and have it applied to the return. Need better instructions and definitions.
Date published: 2023-03-19
Rated 4 out of 5 by
PEpper5051 from
Pretty easy for a novice filer
Turbo Tax makes it easy to understand certain documents. Review over as many times as needed. Web site froze up twice though, I had to reload the page. But it went right back to where I left off.
Date published: 2023-03-19
Rated 1 out of 5 by
SoapMom from
Miserable
The last two years have been a nightmare. I have had to fight with the program every step of the way. I have zero confidence it's doing anything beyond addition correctly. I think next year I will look into using some other service...for $175 to file, I expect much better product.
Date published: 2023-03-19
Rated 4 out of 5 by
Izi004 from
2021 was easier....
For some reason 2021 turbo tax was easier to navigate through. K1 form took forever fill out this year.
Date published: 2023-03-19
Rated 5 out of 5 by
KJ2020 from
Turbo Tax was easy and kept me on the right track
Turbo tax was easy and covered thing I didn't think of
Date published: 2023-03-19
Rated 4 out of 5 by
McMc3 from
I couldn't do my taxes without it!
I've relied on TurboTax for the past 7 years and am always happy with the service. For a reasonable fee, I get step by step instructions through the process. This year I utilized the Live Tax Expert twice and it was definitely helpful. I was somewhat surprised that they didn't know the answers to all of my questions immediately, but they helped me find the right answers and feel confident in my filing.
All TurboTax® Offerings Reviews - Page 257
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lakisyed from
Simple Tax Return
My tax filing was very easy with Turbo Tax and it was free since I filed for a Single Return.
Date published: 2023-03-19
Rated 5 out of 5 by
quick taxes for singles from
great Experience
it was fast, easy, and software worked smoothly! Thank you!
Date published: 2023-03-19
Rated 5 out of 5 by
SRGG from
TurboTax
Easy and fast. Nothing more to say about this process.
Date published: 2023-03-19
Rated 5 out of 5 by
Turbo 2023LF from
Very Easy Service
Received phone help with questions and got more money back
Date published: 2023-03-19
Rated 3 out of 5 by
Turbo Boy from
Foreign Tax Credit input needs some work.
Every year I struggle to input foreign tax credit and have it applied to the return. Need better instructions and definitions.
Date published: 2023-03-19
Rated 4 out of 5 by
PEpper5051 from
Pretty easy for a novice filer
Turbo Tax makes it easy to understand certain documents. Review over as many times as needed. Web site froze up twice though, I had to reload the page. But it went right back to where I left off.
Date published: 2023-03-19
Rated 1 out of 5 by
SoapMom from
Miserable
The last two years have been a nightmare. I have had to fight with the program every step of the way. I have zero confidence it's doing anything beyond addition correctly. I think next year I will look into using some other service...for $175 to file, I expect much better product.
Date published: 2023-03-19
Rated 4 out of 5 by
Izi004 from
2021 was easier....
For some reason 2021 turbo tax was easier to navigate through. K1 form took forever fill out this year.
Date published: 2023-03-19
Rated 5 out of 5 by
KJ2020 from
Turbo Tax was easy and kept me on the right track
Turbo tax was easy and covered thing I didn't think of
Date published: 2023-03-19
Rated 4 out of 5 by
McMc3 from
I couldn't do my taxes without it!
I've relied on TurboTax for the past 7 years and am always happy with the service. For a reasonable fee, I get step by step instructions through the process. This year I utilized the Live Tax Expert twice and it was definitely helpful. I was somewhat surprised that they didn't know the answers to all of my questions immediately, but they helped me find the right answers and feel confident in my filing.
All TurboTax® Offerings Reviews - Page 257
Date published: 2023-03-19