TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Helpful! Fast, user-friendly, and helps dummies like me understand the things I don't realize I don't know about tax rules to do it right.
Date published: 2023-03-21
Rated 5 out of 5 by from Love the ease of filing my taxes Been using Turbo for several years and love how easy it is.
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax was overwhelming at first This was my first time using TurboTax. Hard at first, but once I got use to all the questions, etc, it got better. Plan to use it in the future.
Date published: 2023-03-21
Rated 5 out of 5 by from Great Always easy, thorough, and quick to use. Been using this service for many years.
Date published: 2023-03-21
Rated 5 out of 5 by from Easy and pretty Quick I like how quick and seamless entering information was. I didn't like how the price kept increasing at every other turn for (unnecessary) added services. Including adding one at the end that I had already declined. It ended up being more expensive than I originally thought it would be.
Date published: 2023-03-21
Rated 5 out of 5 by from Well, that was simple! I loathe doing taxes. This made it so much easier. You can tell TurboTax wants to save you money
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax 2022 experience Helpful CSR with less wait time than previous years
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use, helpful hints along the way. BIGGEST refund by far as i tried several sites to compare
Date published: 2023-03-21
Rated 5 out of 5 by from Turbotax is the BEST Although I am usually nervous about taxes, I was able to complete my taxes this year in one sitting!! Just Amazing!!!
Date published: 2023-03-21
Rated 1 out of 5 by from Turbotax created unnecessary work I spent half of a week figuring out problems that various employees could not solve. I've been using TurboTax for years and a form changed this year but the TurboTax system did not know and caused me to spend hours and hours on the phone to get it resolved. I asked for a refund on the business download that I paid for to compensate me for my time and the TurboTax representative ignored my request. in addition to the fact that I missed my filing deadline for my business filing with the IRS due to waiting on a technician call back that never came still. very frustrated.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Helpful! Fast, user-friendly, and helps dummies like me understand the things I don't realize I don't know about tax rules to do it right.
Date published: 2023-03-21
Rated 5 out of 5 by from Love the ease of filing my taxes Been using Turbo for several years and love how easy it is.
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax was overwhelming at first This was my first time using TurboTax. Hard at first, but once I got use to all the questions, etc, it got better. Plan to use it in the future.
Date published: 2023-03-21
Rated 5 out of 5 by from Great Always easy, thorough, and quick to use. Been using this service for many years.
Date published: 2023-03-21
Rated 5 out of 5 by from Easy and pretty Quick I like how quick and seamless entering information was. I didn't like how the price kept increasing at every other turn for (unnecessary) added services. Including adding one at the end that I had already declined. It ended up being more expensive than I originally thought it would be.
Date published: 2023-03-21
Rated 5 out of 5 by from Well, that was simple! I loathe doing taxes. This made it so much easier. You can tell TurboTax wants to save you money
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax 2022 experience Helpful CSR with less wait time than previous years
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use, helpful hints along the way. BIGGEST refund by far as i tried several sites to compare
Date published: 2023-03-21
Rated 5 out of 5 by from Turbotax is the BEST Although I am usually nervous about taxes, I was able to complete my taxes this year in one sitting!! Just Amazing!!!
Date published: 2023-03-21
Rated 1 out of 5 by from Turbotax created unnecessary work I spent half of a week figuring out problems that various employees could not solve. I've been using TurboTax for years and a form changed this year but the TurboTax system did not know and caused me to spend hours and hours on the phone to get it resolved. I asked for a refund on the business download that I paid for to compensate me for my time and the TurboTax representative ignored my request. in addition to the fact that I missed my filing deadline for my business filing with the IRS due to waiting on a technician call back that never came still. very frustrated.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 26