TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Turbo Tax is convenient but expensive Easy to use but was expensive for a single person.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax made my life so much easier!! I used TurboTax to submit this years taxes. I really like the links to more info to give you a better sense on the "why's". TurboTax caught things I missed when I tried to do manually just as a sanity check.
Date published: 2023-03-21
Rated 5 out of 5 by from Great Had trouble with my password and changing my email but Stacy was a great help and all is well.
Date published: 2023-03-21
Rated 2 out of 5 by from I Do Not Understand I have used TurboTax for decades. This year was different. I purchased the Premier Edition CD and was slammed with multiple additional charges at the filing. VERY DISAPPOINTED!!!! I was charged for a State filing when the package says one state return is included other charges popped up too.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is nice! TurboTax is one of the easiest and most efficient way to do taxes! I did it in under 20 minutes and did not have to pay to have them done for me.
Date published: 2023-03-21
Rated 4 out of 5 by from Very Easy? Very easy to use. Help menu is great! Quick filing.
Date published: 2023-03-21
Rated 5 out of 5 by from A Good Way To Do Taxes Painful but necessary. Turbo tax makes it possible to do taxes from home
Date published: 2023-03-21
Rated 5 out of 5 by from Excellent help from TurboTax!! I worked with two different online people from TurboTax and they were both great! Their patience and expertise was awesome!
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is a great help I have been using Turbo Tax for years, because it guides me through each step of the process. I don't have to gather up documents and drag them to a tax preparer. It is so much easier.
Date published: 2023-03-21
Rated 5 out of 5 by from easy It made filing my tax very, very, very, very, very easy.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 234
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is convenient but expensive Easy to use but was expensive for a single person.
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax made my life so much easier!! I used TurboTax to submit this years taxes. I really like the links to more info to give you a better sense on the "why's". TurboTax caught things I missed when I tried to do manually just as a sanity check.
Date published: 2023-03-21
Rated 5 out of 5 by from Great Had trouble with my password and changing my email but Stacy was a great help and all is well.
Date published: 2023-03-21
Rated 2 out of 5 by from I Do Not Understand I have used TurboTax for decades. This year was different. I purchased the Premier Edition CD and was slammed with multiple additional charges at the filing. VERY DISAPPOINTED!!!! I was charged for a State filing when the package says one state return is included other charges popped up too.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is nice! TurboTax is one of the easiest and most efficient way to do taxes! I did it in under 20 minutes and did not have to pay to have them done for me.
Date published: 2023-03-21
Rated 4 out of 5 by from Very Easy? Very easy to use. Help menu is great! Quick filing.
Date published: 2023-03-21
Rated 5 out of 5 by from A Good Way To Do Taxes Painful but necessary. Turbo tax makes it possible to do taxes from home
Date published: 2023-03-21
Rated 5 out of 5 by from Excellent help from TurboTax!! I worked with two different online people from TurboTax and they were both great! Their patience and expertise was awesome!
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is a great help I have been using Turbo Tax for years, because it guides me through each step of the process. I don't have to gather up documents and drag them to a tax preparer. It is so much easier.
Date published: 2023-03-21
Rated 5 out of 5 by from easy It made filing my tax very, very, very, very, very easy.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 234