TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2022 TurboTax Assessment By and large TurboTax is a good product. What is terribly annoying is that whenever you finish an Income or Deduction topic. The program takes you to the TOP of the list of the Inc/Ded's. You then have to page down to select the next item. Very annoying. It should return to the view of the topics of where you just were.
Date published: 2023-03-20
Rated 5 out of 5 by from its good very good i like i turbotax even when they show my taxes riding a turbo speed mode race car and it go zooming off like brrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr vroom vrooooooooooooooooooom
Date published: 2023-03-20
Rated 3 out of 5 by from Expensive I can't believe how expensive this has become to file online. I'll be looking for other means next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Home and Business: I Love it. I have been using this for business W-2, 1099, and my personal tax return. Very easy to use.
Date published: 2023-03-20
Rated 4 out of 5 by from Excellent More complicated than last year. Need a sheet on definitions of IRS terms etc. You understand them all. Need a clickable alphabetical list of them with explanation. Poor explanation or road map on multiple CD 1099--Int statements. Your explanation did not tell me whether to enter them individually or add them up and enter the total on the first box.. Never found the answer so entered the total amount on the first box after about an hour of trying to sort it out. Your query box did not even get close to understanding the problem and sent me on several non sensical directions.
Date published: 2023-03-20
Rated 5 out of 5 by from Very helpful, easy and useful Made experience and filling out easy. And never took long
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is easy and convenient The live experts I spoke with were VERY Helpful and non stressful
Date published: 2023-03-20
Rated 5 out of 5 by from Year after year, never let me down. Turbo Tax has guided me through and made suggestions that have saved me money for many years. I will continue to use TurboTax.
Date published: 2023-03-20
Rated 5 out of 5 by from got done fast and easy hope security is great on no problems but I ALWAYS worry about our personal info
Date published: 2023-03-20
Rated 5 out of 5 by from turbo tax is everything that it advertises. turbo tax is easy and fast and safe. i felt informed along the way and could question someone if needed.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 231
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2022 TurboTax Assessment By and large TurboTax is a good product. What is terribly annoying is that whenever you finish an Income or Deduction topic. The program takes you to the TOP of the list of the Inc/Ded's. You then have to page down to select the next item. Very annoying. It should return to the view of the topics of where you just were.
Date published: 2023-03-20
Rated 5 out of 5 by from its good very good i like i turbotax even when they show my taxes riding a turbo speed mode race car and it go zooming off like brrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr vroom vrooooooooooooooooooom
Date published: 2023-03-20
Rated 3 out of 5 by from Expensive I can't believe how expensive this has become to file online. I'll be looking for other means next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Home and Business: I Love it. I have been using this for business W-2, 1099, and my personal tax return. Very easy to use.
Date published: 2023-03-20
Rated 4 out of 5 by from Excellent More complicated than last year. Need a sheet on definitions of IRS terms etc. You understand them all. Need a clickable alphabetical list of them with explanation. Poor explanation or road map on multiple CD 1099--Int statements. Your explanation did not tell me whether to enter them individually or add them up and enter the total on the first box.. Never found the answer so entered the total amount on the first box after about an hour of trying to sort it out. Your query box did not even get close to understanding the problem and sent me on several non sensical directions.
Date published: 2023-03-20
Rated 5 out of 5 by from Very helpful, easy and useful Made experience and filling out easy. And never took long
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is easy and convenient The live experts I spoke with were VERY Helpful and non stressful
Date published: 2023-03-20
Rated 5 out of 5 by from Year after year, never let me down. Turbo Tax has guided me through and made suggestions that have saved me money for many years. I will continue to use TurboTax.
Date published: 2023-03-20
Rated 5 out of 5 by from got done fast and easy hope security is great on no problems but I ALWAYS worry about our personal info
Date published: 2023-03-20
Rated 5 out of 5 by from turbo tax is everything that it advertises. turbo tax is easy and fast and safe. i felt informed along the way and could question someone if needed.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 231