TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Fairly Straight-Forward The user interface is good, and there are explanations for everything, although not every explanation is totally understandable for the layperson. My business partner is a CPA so she reviews what I do, which makes it work for me.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax-2022 Easy to follow and use. Love the download feature for investment transactions.
Date published: 2023-03-19
Rated 4 out of 5 by from its cool turbo tax I think I will continue with Turbo Tax for the future.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awesome I had complained unemployment for the first time and it was a little tricky but Turbo Tax Online made it easy to understand
Date published: 2023-03-19
Rated 5 out of 5 by from The only Tax filing software I use! my 8th year using Turbotax and it keeps getting better and better. simple, easy to use, fast ... i'll keep coming back year after year. Good Job TurboTax!
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to file Easy to follow, step by step process. Everything is explained in detail for additional information if needed.
Date published: 2023-03-19
Rated 1 out of 5 by from You're the leeches of America Can't stand being forced to use TurboTax every year. Ya'll have no soul
Date published: 2023-03-19
Rated 5 out of 5 by from Great experience! The tax expert who helped me - Elizabeth - was awesome! She was very calm and patient - it felt like she was sitting by my side during our time together.
Date published: 2023-03-19
Rated 5 out of 5 by from great program,easy to use,helpfull info have used Turbo Tax for many years,love it,will use again next year.
Date published: 2023-03-19
Rated 3 out of 5 by from Meh While it gets the job done, it was frustrating to not be able to file for less. You see offers for, "free" filing, but that really is only for people who can complete a 1040. The bottom of the barrel option that offers no help from a Tax Advisor is $129, and to direct deposit they hit you for another $39. All that being said, after using Google a couple times to figure out if I was doing things correctly, it was fairly easy. I guess that's why I have used them 8 years in a row.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 226
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fairly Straight-Forward The user interface is good, and there are explanations for everything, although not every explanation is totally understandable for the layperson. My business partner is a CPA so she reviews what I do, which makes it work for me.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax-2022 Easy to follow and use. Love the download feature for investment transactions.
Date published: 2023-03-19
Rated 4 out of 5 by from its cool turbo tax I think I will continue with Turbo Tax for the future.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awesome I had complained unemployment for the first time and it was a little tricky but Turbo Tax Online made it easy to understand
Date published: 2023-03-19
Rated 5 out of 5 by from The only Tax filing software I use! my 8th year using Turbotax and it keeps getting better and better. simple, easy to use, fast ... i'll keep coming back year after year. Good Job TurboTax!
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to file Easy to follow, step by step process. Everything is explained in detail for additional information if needed.
Date published: 2023-03-19
Rated 1 out of 5 by from You're the leeches of America Can't stand being forced to use TurboTax every year. Ya'll have no soul
Date published: 2023-03-19
Rated 5 out of 5 by from Great experience! The tax expert who helped me - Elizabeth - was awesome! She was very calm and patient - it felt like she was sitting by my side during our time together.
Date published: 2023-03-19
Rated 5 out of 5 by from great program,easy to use,helpfull info have used Turbo Tax for many years,love it,will use again next year.
Date published: 2023-03-19
Rated 3 out of 5 by from Meh While it gets the job done, it was frustrating to not be able to file for less. You see offers for, "free" filing, but that really is only for people who can complete a 1040. The bottom of the barrel option that offers no help from a Tax Advisor is $129, and to direct deposit they hit you for another $39. All that being said, after using Google a couple times to figure out if I was doing things correctly, it was fairly easy. I guess that's why I have used them 8 years in a row.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 226