TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from excellent service Pleasant, courteous, and very helpful turbo tax staff.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is awesome Is one of the best things I can actually file my own taxes with help too
Date published: 2023-03-28
Rated 4 out of 5 by from I used turbo tax It appears to work :) and makes filing taxes simple :).
Date published: 2023-03-28
Rated 2 out of 5 by from OKAY I have used turbo tax cd software for a long time now. This year it seems very difficult. I am also sure that i way overpaid for state!
Date published: 2023-03-28
Rated 3 out of 5 by from Things went well until the en. I was e-filing and I was e-filing but don't know if I was good in filing. I suppose the federal govt will be after me. I am Disappointed with turbotax.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo Tax created roadblocks all the way Turbo tax could not find my last year return! Was not at all helpful in completing state tax.
Date published: 2023-03-28
Rated 5 out of 5 by from turbo tax 2022 simple way to do the unpleasant thing each year. data carries forward from year to year. easy
Date published: 2023-03-28
Rated 5 out of 5 by from turbo tax is great easy to use, helpful instructions, easy to efile or print
Date published: 2023-03-28
Rated 5 out of 5 by from Getting simpler every year. Way to go! The font size was great for seniors. I am not sure about race mode thing. Will try it again next year and evaluate. I liked it better when the choice to have a blow-by-blow number of refund or owe available on each page automatically.
Date published: 2023-03-28
Rated 4 out of 5 by from 1040X for 2022 Everything went great, until I had to do a 1040X for a late 1099-DIV. TurboTax kept starting saying I owed $30, before I typed anything in the amendment. I called support, they had no idea why it was happening. I could see my correct numbers in my filed 1040, but they mapped into my 1040X slightly off.I finally gave up after several hours, and just hacked the correct numbers into the 1040X.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 209
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent service Pleasant, courteous, and very helpful turbo tax staff.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is awesome Is one of the best things I can actually file my own taxes with help too
Date published: 2023-03-28
Rated 4 out of 5 by from I used turbo tax It appears to work :) and makes filing taxes simple :).
Date published: 2023-03-28
Rated 2 out of 5 by from OKAY I have used turbo tax cd software for a long time now. This year it seems very difficult. I am also sure that i way overpaid for state!
Date published: 2023-03-28
Rated 3 out of 5 by from Things went well until the en. I was e-filing and I was e-filing but don't know if I was good in filing. I suppose the federal govt will be after me. I am Disappointed with turbotax.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo Tax created roadblocks all the way Turbo tax could not find my last year return! Was not at all helpful in completing state tax.
Date published: 2023-03-28
Rated 5 out of 5 by from turbo tax 2022 simple way to do the unpleasant thing each year. data carries forward from year to year. easy
Date published: 2023-03-28
Rated 5 out of 5 by from turbo tax is great easy to use, helpful instructions, easy to efile or print
Date published: 2023-03-28
Rated 5 out of 5 by from Getting simpler every year. Way to go! The font size was great for seniors. I am not sure about race mode thing. Will try it again next year and evaluate. I liked it better when the choice to have a blow-by-blow number of refund or owe available on each page automatically.
Date published: 2023-03-28
Rated 4 out of 5 by from 1040X for 2022 Everything went great, until I had to do a 1040X for a late 1099-DIV. TurboTax kept starting saying I owed $30, before I typed anything in the amendment. I called support, they had no idea why it was happening. I could see my correct numbers in my filed 1040, but they mapped into my 1040X slightly off.I finally gave up after several hours, and just hacked the correct numbers into the 1040X.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 209