TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easiest way to do taxes! That went smoother than I thought. All my questions were answered
Date published: 2023-03-30
Rated 5 out of 5 by from Fast and easy! I love turbo tax. I've been using it for years! Will continue to use.
Date published: 2023-03-30
Rated 3 out of 5 by from got it done without errors it was simple and made filing easy. The product is a great tool
Date published: 2023-03-30
Rated 5 out of 5 by from Great Easy to follow and use that’s all I can say thank you
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is super helpful Turbo Tax makes it very easy to file returns. Able to pull data accurately from different sources. Helpful hints and explanations provided all along for each field in the forms.
Date published: 2023-03-30
Rated 3 out of 5 by from Very glitchy I had to do my tax return THREE different times because the website kept logging me out for no reason. The process itself is super easy but, having to redo it three times, it took me over an hour to accomplish.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is turbo fast Turbo tax was super easy and quick. Website is user friendly. (I've done taxes in an office). No problems whatsoever.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax Filing Taxes are never easy but this made it better, I would recommend to use again.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent easy under an hour Excellent easy under an hour I recommend it you should use it too
Date published: 2023-03-30
Rated 3 out of 5 by from A mixed bag... It's a very mixed bag using Turbo Tax. There isn't really any help if you have a 1099 Misc--every time I would recheck the Federal part, the same error kept coming up. I still don't think I needed Schedule C, but there was no way around it in Turbo Tax. Also, Turbo Tax isn't really any help with the state form--very frustrating. And what is very frustrating is seeing those TV commercials over and over--Use Turbo Tax and don't do your taxes! That is very misleading and not at all accurate.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easiest way to do taxes! That went smoother than I thought. All my questions were answered
Date published: 2023-03-30
Rated 5 out of 5 by from Fast and easy! I love turbo tax. I've been using it for years! Will continue to use.
Date published: 2023-03-30
Rated 3 out of 5 by from got it done without errors it was simple and made filing easy. The product is a great tool
Date published: 2023-03-30
Rated 5 out of 5 by from Great Easy to follow and use that’s all I can say thank you
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo Tax is super helpful Turbo Tax makes it very easy to file returns. Able to pull data accurately from different sources. Helpful hints and explanations provided all along for each field in the forms.
Date published: 2023-03-30
Rated 3 out of 5 by from Very glitchy I had to do my tax return THREE different times because the website kept logging me out for no reason. The process itself is super easy but, having to redo it three times, it took me over an hour to accomplish.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax is turbo fast Turbo tax was super easy and quick. Website is user friendly. (I've done taxes in an office). No problems whatsoever.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax Filing Taxes are never easy but this made it better, I would recommend to use again.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent easy under an hour Excellent easy under an hour I recommend it you should use it too
Date published: 2023-03-30
Rated 3 out of 5 by from A mixed bag... It's a very mixed bag using Turbo Tax. There isn't really any help if you have a 1099 Misc--every time I would recheck the Federal part, the same error kept coming up. I still don't think I needed Schedule C, but there was no way around it in Turbo Tax. Also, Turbo Tax isn't really any help with the state form--very frustrating. And what is very frustrating is seeing those TV commercials over and over--Use Turbo Tax and don't do your taxes! That is very misleading and not at all accurate.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 202