TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Amazing and very Intuitive Very easy to use with helpful tips along the filing process.
Date published: 2023-03-20
Rated 2 out of 5 by from TurboTax is not free TurboTax was easy enough to follow and had good support via chat. I could not submit return for free. I was forced to pay an upgrade fee to submit my taxes. Otherwise the rating would be higher.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is excellent Fantastic program. Makes tax filing easy. I highly recommend it to anybody.
Date published: 2023-03-20
Rated 5 out of 5 by from form 1040 very helpful in doing my yearly taxes especially being retired and working with Social Security issues
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent! This is my third year using this service. It is easy and informative and helps you get the most deductions possible.
Date published: 2023-03-20
Rated 5 out of 5 by from Expert Help Was Nice to Have The expert help is a great feature. The software is a little complicated and gappy (i.e. left some important information unstated. The expert cleared everything up.
Date published: 2023-03-20
Rated 1 out of 5 by from Over Priced This product gives no thought to anyone who is visually impaired, It is way over priced for the amount of value it provides. This will likely be the last time that I use this service as the value just is not there any more.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBOTAX IS CLEAR AND THOROUGH This was my first time doing my taxes, I took my time to learn, and Turbotax guided me through the whole process.
Date published: 2023-03-20
Rated 3 out of 5 by from Audit Defense and Upcharges It seems that they have decided to uncharge you throughout the process and make it difficult to say no. This is a new issue this year that really soured me to the process after using it for 10 years.
Date published: 2023-03-20
Rated 5 out of 5 by from This is sweet Love it this OSS great don’t use any thing else they made me write this lol 👍
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 189
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing and very Intuitive Very easy to use with helpful tips along the filing process.
Date published: 2023-03-20
Rated 2 out of 5 by from TurboTax is not free TurboTax was easy enough to follow and had good support via chat. I could not submit return for free. I was forced to pay an upgrade fee to submit my taxes. Otherwise the rating would be higher.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is excellent Fantastic program. Makes tax filing easy. I highly recommend it to anybody.
Date published: 2023-03-20
Rated 5 out of 5 by from form 1040 very helpful in doing my yearly taxes especially being retired and working with Social Security issues
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent! This is my third year using this service. It is easy and informative and helps you get the most deductions possible.
Date published: 2023-03-20
Rated 5 out of 5 by from Expert Help Was Nice to Have The expert help is a great feature. The software is a little complicated and gappy (i.e. left some important information unstated. The expert cleared everything up.
Date published: 2023-03-20
Rated 1 out of 5 by from Over Priced This product gives no thought to anyone who is visually impaired, It is way over priced for the amount of value it provides. This will likely be the last time that I use this service as the value just is not there any more.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBOTAX IS CLEAR AND THOROUGH This was my first time doing my taxes, I took my time to learn, and Turbotax guided me through the whole process.
Date published: 2023-03-20
Rated 3 out of 5 by from Audit Defense and Upcharges It seems that they have decided to uncharge you throughout the process and make it difficult to say no. This is a new issue this year that really soured me to the process after using it for 10 years.
Date published: 2023-03-20
Rated 5 out of 5 by from This is sweet Love it this OSS great don’t use any thing else they made me write this lol 👍
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 189