TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbo tax It was pretty easy; TurboTax walked me through everything.
Date published: 2023-03-23
Rated 5 out of 5 by from Is helpful software Nothing to say really except I am glad I got a reminder to finish them. Life got really hectic and I didn't realize I hadn't quite finished filing
Date published: 2023-03-23
Rated 5 out of 5 by from Using Turbo Tax Since 1995 I have been using Turbo Tax since 1995 to do my personal, business and rental property taxes. You don't have to be a tax accountant. The easy menu driven questions guide your through all the steps. I have successfully completed my taxes every year with confidence. Never been audited but always buy audit defense insurance just in case.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy Easy way to go. Always a simple, stress free way to file.
Date published: 2023-03-23
Rated 1 out of 5 by from Terrible IT Support - Buggy - No Customer CAre Bug in the system preventing an efile of a state return. Customer Service doesn't know how to fix and no escalation. The system didn't catch the error until after I paid for filing and I couldn't get my refund b/c they don't ensure quality of their online product. Well that's a new one.
Date published: 2023-03-23
Rated 5 out of 5 by from Easiest way to file your taxes TurboTax walks you through everything. I love the import features from financial accounts and Social Security. It has been a while but it has improved year over year. They make it easy with e-filing and have added a nice feature to split your refund between multiple accounts. Will continue to use TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is wonderful I look forward to using TurboTax every year, it makes the process so much more organized as well as up to date with new rules and laws, and I always learn something
Date published: 2023-03-23
Rated 5 out of 5 by from Love it Use it every year Easy to use, I have used TurboTax for several years.
Date published: 2023-03-23
Rated 2 out of 5 by from TurboTax Premium? The turbotax premium did not do anything for my tax return other than charge me 100+ dollars. I did no investing last year and only received ~440 in interest from my bank deposits. Why was this service necessary to complete my tax return? It was already assumed that $3,000.00 in capital losses would carry over to the next year. I'm confused and angry about why this product was necessary to complete a simple tax return.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great Laurie was very helpful, knowledgeable and professional. I actually enjoyed the experience.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 182
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbo tax It was pretty easy; TurboTax walked me through everything.
Date published: 2023-03-23
Rated 5 out of 5 by from Is helpful software Nothing to say really except I am glad I got a reminder to finish them. Life got really hectic and I didn't realize I hadn't quite finished filing
Date published: 2023-03-23
Rated 5 out of 5 by from Using Turbo Tax Since 1995 I have been using Turbo Tax since 1995 to do my personal, business and rental property taxes. You don't have to be a tax accountant. The easy menu driven questions guide your through all the steps. I have successfully completed my taxes every year with confidence. Never been audited but always buy audit defense insurance just in case.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy Easy way to go. Always a simple, stress free way to file.
Date published: 2023-03-23
Rated 1 out of 5 by from Terrible IT Support - Buggy - No Customer CAre Bug in the system preventing an efile of a state return. Customer Service doesn't know how to fix and no escalation. The system didn't catch the error until after I paid for filing and I couldn't get my refund b/c they don't ensure quality of their online product. Well that's a new one.
Date published: 2023-03-23
Rated 5 out of 5 by from Easiest way to file your taxes TurboTax walks you through everything. I love the import features from financial accounts and Social Security. It has been a while but it has improved year over year. They make it easy with e-filing and have added a nice feature to split your refund between multiple accounts. Will continue to use TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is wonderful I look forward to using TurboTax every year, it makes the process so much more organized as well as up to date with new rules and laws, and I always learn something
Date published: 2023-03-23
Rated 5 out of 5 by from Love it Use it every year Easy to use, I have used TurboTax for several years.
Date published: 2023-03-23
Rated 2 out of 5 by from TurboTax Premium? The turbotax premium did not do anything for my tax return other than charge me 100+ dollars. I did no investing last year and only received ~440 in interest from my bank deposits. Why was this service necessary to complete my tax return? It was already assumed that $3,000.00 in capital losses would carry over to the next year. I'm confused and angry about why this product was necessary to complete a simple tax return.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great Laurie was very helpful, knowledgeable and professional. I actually enjoyed the experience.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 182