TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from charges you without clear notification I was more disappointed this year with Turbotax because there seem to be more hidden costs. I was not notified that I was going to be charged a state filing fee. Then, I somehow ended up with a premier service I never even used. Basically what happened is I paid about $250 for services I didn't know I was receiving or never even used. Pretty disatissfied with that aspect. And too afraid to make a fuss because the fee gets slapped on at the very end; I didn't want to run the risk of losing all my work if I made a fuss about it or decided to discontinue the service. I couldn't even figure out how to discontinue the service if I tried.
Date published: 2023-03-24
Rated 3 out of 5 by from Upsell like a mf Y'all upsell and I've never used your extra premium services and I do well. Stop up selling plz.
Date published: 2023-03-24
Rated 5 out of 5 by from Turob Tax Turbo Tax has always been convenient to use and easy to file
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo is what i expectd it to be. it was interesting and more changes than previous times before.
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is awesome Easy, fast, quick, saved my info for prior years so everything went smooth
Date published: 2023-03-24
Rated 4 out of 5 by from In over 5 hours, turbo tax worked. I'd like the software to handle my taxes for less!
Date published: 2023-03-24
Rated 5 out of 5 by from Hdgjjjhccvbnjdxxxcbnmjgfsxxfvgbjjnn Hhfdvbbnjhhhbnjhgfxvnnhgcxcv NM kkgdssssdcfcvgbbhfd
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax remains awesome Been using turbotax for years with a break last year but will not use the tax preparer I used last year ever again.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax is the very easy to use by following the clear step by step instructions.
Date published: 2023-03-24
Rated 2 out of 5 by from Cost This might be my last year. Your cost is to expensive for my simple return.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 156
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from charges you without clear notification I was more disappointed this year with Turbotax because there seem to be more hidden costs. I was not notified that I was going to be charged a state filing fee. Then, I somehow ended up with a premier service I never even used. Basically what happened is I paid about $250 for services I didn't know I was receiving or never even used. Pretty disatissfied with that aspect. And too afraid to make a fuss because the fee gets slapped on at the very end; I didn't want to run the risk of losing all my work if I made a fuss about it or decided to discontinue the service. I couldn't even figure out how to discontinue the service if I tried.
Date published: 2023-03-24
Rated 3 out of 5 by from Upsell like a mf Y'all upsell and I've never used your extra premium services and I do well. Stop up selling plz.
Date published: 2023-03-24
Rated 5 out of 5 by from Turob Tax Turbo Tax has always been convenient to use and easy to file
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo is what i expectd it to be. it was interesting and more changes than previous times before.
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is awesome Easy, fast, quick, saved my info for prior years so everything went smooth
Date published: 2023-03-24
Rated 4 out of 5 by from In over 5 hours, turbo tax worked. I'd like the software to handle my taxes for less!
Date published: 2023-03-24
Rated 5 out of 5 by from Hdgjjjhccvbnjdxxxcbnmjgfsxxfvgbjjnn Hhfdvbbnjhhhbnjhgfxvnnhgcxcv NM kkgdssssdcfcvgbbhfd
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax remains awesome Been using turbotax for years with a break last year but will not use the tax preparer I used last year ever again.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax is the very easy to use by following the clear step by step instructions.
Date published: 2023-03-24
Rated 2 out of 5 by from Cost This might be my last year. Your cost is to expensive for my simple return.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 156