TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Awesome Been using Turbo Tax for 7 years and its a great software. Easy to understand and file my taxes with lots of help.
Date published: 2023-09-09
Rated 3 out of 5 by from I thought it got cheaper.. but no. The service is still fine… but I thought they got burned for charging more than advertised a while back. I thought they were using more transparent practices… but a very simple return just cost me over $220 instead of the $139 I was expecting. Cheap shot.
Date published: 2023-09-09
Rated 5 out of 5 by from Turbo Tax IS awesome Very helpful thorough program. Not to mention "other" platforms but this Full Service Premium is the way to go for our situation. I am a small business owner and I need help sorting through all the "stuff". I'll never do my taxes without a live person helping again.
Date published: 2023-09-09
Rated 5 out of 5 by from TT makes it EASY! TurboTax makes the prep and filing of tax returns painless and easy.
Date published: 2023-09-09
Rated 5 out of 5 by from Just simple This is the easiest I have ever done my taxes. Thank you
Date published: 2023-09-09
Rated 2 out of 5 by from Easy to use but feels like they steal your money I chose the plan I wanted to pay to do my taxes. I chose the cheapest option. At the end I ended paying almost $150 more than what was advertised. I also couldn’t go back and change the stuff they automatically added to my return. They make it impossible to go back to change that at the end.
Date published: 2023-09-09
Rated 1 out of 5 by from Last time I'll be using Turbo Tax- swindled The whole time you're clicking through and pickig the free option, you think thats what your getting. So after you've made it through everything some hours later- Turbo Tax slaps it on you that the only way to proceed is to give them money. Sleezy to corner folks like that.
Date published: 2023-09-09
Rated 5 out of 5 by from Easy to use This was super simple, i would not have upgraded if i had known.
Date published: 2023-09-09
Rated 5 out of 5 by from Reliable This has been a great experience so far. Will continue using it
Date published: 2023-09-09
Rated 5 out of 5 by from SUPER FAST SUPER FAST AND GOOOOOD. I beat most people by 17 minutes!
Date published: 2023-09-09
All TurboTax® Offerings Reviews - Page 155
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Been using Turbo Tax for 7 years and its a great software. Easy to understand and file my taxes with lots of help.
Date published: 2023-09-09
Rated 3 out of 5 by from I thought it got cheaper.. but no. The service is still fine… but I thought they got burned for charging more than advertised a while back. I thought they were using more transparent practices… but a very simple return just cost me over $220 instead of the $139 I was expecting. Cheap shot.
Date published: 2023-09-09
Rated 5 out of 5 by from Turbo Tax IS awesome Very helpful thorough program. Not to mention "other" platforms but this Full Service Premium is the way to go for our situation. I am a small business owner and I need help sorting through all the "stuff". I'll never do my taxes without a live person helping again.
Date published: 2023-09-09
Rated 5 out of 5 by from TT makes it EASY! TurboTax makes the prep and filing of tax returns painless and easy.
Date published: 2023-09-09
Rated 5 out of 5 by from Just simple This is the easiest I have ever done my taxes. Thank you
Date published: 2023-09-09
Rated 2 out of 5 by from Easy to use but feels like they steal your money I chose the plan I wanted to pay to do my taxes. I chose the cheapest option. At the end I ended paying almost $150 more than what was advertised. I also couldn’t go back and change the stuff they automatically added to my return. They make it impossible to go back to change that at the end.
Date published: 2023-09-09
Rated 1 out of 5 by from Last time I'll be using Turbo Tax- swindled The whole time you're clicking through and pickig the free option, you think thats what your getting. So after you've made it through everything some hours later- Turbo Tax slaps it on you that the only way to proceed is to give them money. Sleezy to corner folks like that.
Date published: 2023-09-09
Rated 5 out of 5 by from Easy to use This was super simple, i would not have upgraded if i had known.
Date published: 2023-09-09
Rated 5 out of 5 by from Reliable This has been a great experience so far. Will continue using it
Date published: 2023-09-09
Rated 5 out of 5 by from SUPER FAST SUPER FAST AND GOOOOOD. I beat most people by 17 minutes!
Date published: 2023-09-09
All TurboTax® Offerings Reviews - Page 155