TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Free and easy-to-use Got through federal tax with no problems. State tax was a little more complicated, with more questions
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax For The Win Turbo Tax is my go to and always makes tax season the best season
Date published: 2023-03-28
Rated 5 out of 5 by from Improved Except for 1 form that is not supported, Turbo Tax is doing great!!!!
Date published: 2023-03-28
Rated 1 out of 5 by from Not awsome they charge you after you buy it. Junk that you buy Turbo Tax from the store then they charge you more to Efile your return.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to use and helpful. I purchased TurboTax in previous years from Amazon. I had to download the software and take up space on my computer. This year, I used the Intuit-TurboTax website. Much easier and much more helpful!
Date published: 2023-03-28
Rated 5 out of 5 by from turbotax is awesome overall the experience was awesome simple and easy didnt feel the need for any expert help.
Date published: 2023-03-28
Rated 1 out of 5 by from Not super helpful and sneaky price increases First time using turbo tax.. wasn't impressed and they charged me extra because I had a small 1099 Div. Thought it was not worth the hype and language they used in their questions was confusing.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax Deluxe comments 1) It would help if all questions were similar to what's asked for on the tax returns rather than asking the opposite of what is needed for a particular line item. 2) Please update the Montana software to allow other filing methods; for example, to be able to file for one spouse only -- this doesn't appear to be an option. Also, to be able to file when the 2 spouses have different residencies. In my case, 1 spouse is a full-year Non-resident and the other is a full-year Resident. Currently, it doesn't appear that TurboTax will accommodate my needs with regard to MT tax returns.
Date published: 2023-03-28
Rated 4 out of 5 by from First Time Turbo Tax User Help links, questions and answers helped me throughout the process. Easy to follow process. Lots of questions, lots of details. I had to go and check on the IRS page to confirm and double check information.
Date published: 2023-03-28
Rated 5 out of 5 by from Great Service!! Been using TurboTax for 10 years!! It's the easiest Tax Return Software..! It's Fast and Easy!!
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 135
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Free and easy-to-use Got through federal tax with no problems. State tax was a little more complicated, with more questions
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax For The Win Turbo Tax is my go to and always makes tax season the best season
Date published: 2023-03-28
Rated 5 out of 5 by from Improved Except for 1 form that is not supported, Turbo Tax is doing great!!!!
Date published: 2023-03-28
Rated 1 out of 5 by from Not awsome they charge you after you buy it. Junk that you buy Turbo Tax from the store then they charge you more to Efile your return.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to use and helpful. I purchased TurboTax in previous years from Amazon. I had to download the software and take up space on my computer. This year, I used the Intuit-TurboTax website. Much easier and much more helpful!
Date published: 2023-03-28
Rated 5 out of 5 by from turbotax is awesome overall the experience was awesome simple and easy didnt feel the need for any expert help.
Date published: 2023-03-28
Rated 1 out of 5 by from Not super helpful and sneaky price increases First time using turbo tax.. wasn't impressed and they charged me extra because I had a small 1099 Div. Thought it was not worth the hype and language they used in their questions was confusing.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax Deluxe comments 1) It would help if all questions were similar to what's asked for on the tax returns rather than asking the opposite of what is needed for a particular line item. 2) Please update the Montana software to allow other filing methods; for example, to be able to file for one spouse only -- this doesn't appear to be an option. Also, to be able to file when the 2 spouses have different residencies. In my case, 1 spouse is a full-year Non-resident and the other is a full-year Resident. Currently, it doesn't appear that TurboTax will accommodate my needs with regard to MT tax returns.
Date published: 2023-03-28
Rated 4 out of 5 by from First Time Turbo Tax User Help links, questions and answers helped me throughout the process. Easy to follow process. Lots of questions, lots of details. I had to go and check on the IRS page to confirm and double check information.
Date published: 2023-03-28
Rated 5 out of 5 by from Great Service!! Been using TurboTax for 10 years!! It's the easiest Tax Return Software..! It's Fast and Easy!!
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 135