TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Very easy to use It was simple once I had all the necessary papers.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax review We have used TurboTax our entire life. It has been a really great tool. Although this year was different with the racecar theme. While I appreciate the time clock from start to finish, I am more interested in having an accurate return NOT a quick return. I did notice that this year I had to go back in and search for many of the input fields that use to be standard (i.e. inputting the 1098T data). The return guide this year seemed to be more focused on getting it done quickly, which did make me feel like I had to be more cognizant about what I needed to claim since the TurboTax did not ask.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax last 15 Yers. Turbo Tax is easy, accurate and has features that I like.
Date published: 2023-03-20
Rated 5 out of 5 by from Professional Help Supreme I had several tough questions and they stuck with me until they sure we understood each other. They then gave me a courteous and precise answer.
Date published: 2023-03-20
Rated 4 out of 5 by from sometimes get lost sometimes not enough info to describe item or get help on a topic
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Review Process was excellent. Easy to follow instructions and stop/start as needed.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is awesome! Very user friendly. Turbo Tax makes it so easy to file returns.
Date published: 2023-03-20
Rated 5 out of 5 by from turbotax is great great way to file easy to save and come back when needed, explanable, convinent
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use Turbo Tax is fast, easy to use. I like that it has all the resources needed to complete my taxes
Date published: 2023-03-20
Rated 4 out of 5 by from Great but a bit difficult Had trouble with finding AGI for 2021. What I had downloaded and saved of my 2021 1040SR was not what was on my 2021 1040SR when I accessed it through TT.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 103
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use It was simple once I had all the necessary papers.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax review We have used TurboTax our entire life. It has been a really great tool. Although this year was different with the racecar theme. While I appreciate the time clock from start to finish, I am more interested in having an accurate return NOT a quick return. I did notice that this year I had to go back in and search for many of the input fields that use to be standard (i.e. inputting the 1098T data). The return guide this year seemed to be more focused on getting it done quickly, which did make me feel like I had to be more cognizant about what I needed to claim since the TurboTax did not ask.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax last 15 Yers. Turbo Tax is easy, accurate and has features that I like.
Date published: 2023-03-20
Rated 5 out of 5 by from Professional Help Supreme I had several tough questions and they stuck with me until they sure we understood each other. They then gave me a courteous and precise answer.
Date published: 2023-03-20
Rated 4 out of 5 by from sometimes get lost sometimes not enough info to describe item or get help on a topic
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Review Process was excellent. Easy to follow instructions and stop/start as needed.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is awesome! Very user friendly. Turbo Tax makes it so easy to file returns.
Date published: 2023-03-20
Rated 5 out of 5 by from turbotax is great great way to file easy to save and come back when needed, explanable, convinent
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use Turbo Tax is fast, easy to use. I like that it has all the resources needed to complete my taxes
Date published: 2023-03-20
Rated 4 out of 5 by from Great but a bit difficult Had trouble with finding AGI for 2021. What I had downloaded and saved of my 2021 1040SR was not what was on my 2021 1040SR when I accessed it through TT.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 103