TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic with
Full Service Reviews

Read reviews from real customers who used TurboTax Live Full Service Basic to have a tax expert prepare,
sign, and file their
simple tax return.

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Rated 5 out of 5 by from Extremely helpful and user freindly Extremely helpful and user freindly good price good support
Date published: 2022-10-07
Rated 5 out of 5 by from Got 'er done! Went faster than ever this year. Turbo Tax wins again!.
Date published: 2022-10-07
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY, FAST, EDUCATIONAL. STRONGLY RECOMMEND ANYONE TO USE IT
Date published: 2022-10-07
Rated 5 out of 5 by from I recommend live premier It was a pretty easy experience, however, I had started doing the online version myself, and I wish I could have transferred the work I already did to the full service version. I didn't like having to pay more, and doing the work again . Our agent did help us quite a bit, and we wouldn't have known how to do it ourselves without him. I do recommend the product.
Date published: 2022-10-07
Rated 2 out of 5 by from Turbotax gets worse each year - barely 2 stars Spent 8 hours trying to clean up errors and manually input data that Turbotax felt it just had to have. Unable to download K-1s. Conflict between Fed return generated data and State return dialogue which led to incorrect calculation over stating tax due. K-3s next year will be a disaster.
Date published: 2022-10-07
Rated 5 out of 5 by from Awsome Excellent reminders from TurboTax and easy filing.
Date published: 2022-10-07
Rated 5 out of 5 by from Thank you for what you do This year I am not able to purchase plus or any other option of TurboTax, so, thank you for providing a free experience. I’m hoping there is not catch to it, and would recommend adding a free will donation at the end of the free edition; maybe all someone could give is $1 and they’d be willing to do so. Anyways- thank you TurboTax team.
Date published: 2022-10-07
Rated 1 out of 5 by from Overpriced. Tax preparation is a scam It's stupid that I have to pay $96 to file a return with information that the IRS already has.
Date published: 2022-10-07
Rated 5 out of 5 by from Great Service Excellent customer service! Doe did a wonderful job of walking through the steps.
Date published: 2022-10-07
Rated 5 out of 5 by from TurboTax & the Live experts are great Sold a rental property in 2021 and my return was especially complex. I needed help on multiple occasions. Each of the experts were VERY helpful. Fortunately, I have used TurboTax for several years and it tracked all of my previous capital losses, previous disallowed passive losses, and depreciation. Without TurboTax I would have had to dig out all my old tax returns going back to 2009.
Date published: 2022-10-07
All TurboTax® Offerings Reviews - Page 2
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Extremely helpful and user freindly Extremely helpful and user freindly good price good support
Date published: 2022-10-07
Rated 5 out of 5 by from Got 'er done! Went faster than ever this year. Turbo Tax wins again!.
Date published: 2022-10-07
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY, FAST, EDUCATIONAL. STRONGLY RECOMMEND ANYONE TO USE IT
Date published: 2022-10-07
Rated 5 out of 5 by from I recommend live premier It was a pretty easy experience, however, I had started doing the online version myself, and I wish I could have transferred the work I already did to the full service version. I didn't like having to pay more, and doing the work again . Our agent did help us quite a bit, and we wouldn't have known how to do it ourselves without him. I do recommend the product.
Date published: 2022-10-07
Rated 2 out of 5 by from Turbotax gets worse each year - barely 2 stars Spent 8 hours trying to clean up errors and manually input data that Turbotax felt it just had to have. Unable to download K-1s. Conflict between Fed return generated data and State return dialogue which led to incorrect calculation over stating tax due. K-3s next year will be a disaster.
Date published: 2022-10-07
Rated 5 out of 5 by from Awsome Excellent reminders from TurboTax and easy filing.
Date published: 2022-10-07
Rated 5 out of 5 by from Thank you for what you do This year I am not able to purchase plus or any other option of TurboTax, so, thank you for providing a free experience. I’m hoping there is not catch to it, and would recommend adding a free will donation at the end of the free edition; maybe all someone could give is $1 and they’d be willing to do so. Anyways- thank you TurboTax team.
Date published: 2022-10-07
Rated 1 out of 5 by from Overpriced. Tax preparation is a scam It's stupid that I have to pay $96 to file a return with information that the IRS already has.
Date published: 2022-10-07
Rated 5 out of 5 by from Great Service Excellent customer service! Doe did a wonderful job of walking through the steps.
Date published: 2022-10-07
Rated 5 out of 5 by from TurboTax & the Live experts are great Sold a rental property in 2021 and my return was especially complex. I needed help on multiple occasions. Each of the experts were VERY helpful. Fortunately, I have used TurboTax for several years and it tracked all of my previous capital losses, previous disallowed passive losses, and depreciation. Without TurboTax I would have had to dig out all my old tax returns going back to 2009.
Date published: 2022-10-07
All TurboTax® Offerings Reviews - Page 2