TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Turbo tax is simple and understandable I have used this for my taxes for 6 yrs and I always find it simple and quick .
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax takes the guesswork out of filing taxes David was my Turbo Tax Live rep. He was professional and knowledgeable. His calm demeanor was just what I needed as I finalized my return.
Date published: 2023-03-12
Rated 4 out of 5 by from TurboTax Live Full Service This is the third year that I have used the Live Full Service. The first year was amazing, and helped me get through the many changes of my life. Yet, as each year progressed it has become more difficult to make an appointment and have a session with a live agent. This year I made an appointment, and as I was finishing up a quick errand, I requested a call back in 10 minutes. The agent I initially spoke with agreed, but no call back was given. After waiting 20 minutes for the call, I called the customer service number, and was instructed to reschedule my appointment. Unfortunately the next available appointment was over an hour and a half away. While this inconvenienced me, I hope that in the future the service can improve.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and Efficient Tax Preparation Completion of 2022 Federal Tax return was quick and easy to complete with TurboTax. Addition of the ability to enter information from a PDF file was a great improvement leading to a reduction in the amount of time needed to complete my tax forms.
Date published: 2023-03-12
Rated 5 out of 5 by from User friendly It's very easy to use and takes a short amount of time to complete.
Date published: 2023-03-12
Rated 5 out of 5 by from Nice My experience was very easy and stress free. I'll file the same way next tax season.
Date published: 2023-03-12
Rated 3 out of 5 by from Turbo Tax is OK Turbo Tax is ok. It allows you to file four federal returns for people that has a large family, but it doesn't allow you to file the same amount of State and City taxes. Because of this you have to do your taxes twice. Once on the cd version then online to file your state tax. you should be allow to fine the same amount of state taxes as the federal taxes.
Date published: 2023-03-12
Rated 5 out of 5 by from Always makes tax time simplified I have been using turbotax for many years and always a simple process that I feel comfortable with
Date published: 2023-03-12
Rated 5 out of 5 by from great easy to use even fur me with no accounting experence
Date published: 2023-03-12
Rated 5 out of 5 by from AWESOME very easy to use ,thank you TurboTax, everything was clear and convenient
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 805
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is simple and understandable I have used this for my taxes for 6 yrs and I always find it simple and quick .
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax takes the guesswork out of filing taxes David was my Turbo Tax Live rep. He was professional and knowledgeable. His calm demeanor was just what I needed as I finalized my return.
Date published: 2023-03-12
Rated 4 out of 5 by from TurboTax Live Full Service This is the third year that I have used the Live Full Service. The first year was amazing, and helped me get through the many changes of my life. Yet, as each year progressed it has become more difficult to make an appointment and have a session with a live agent. This year I made an appointment, and as I was finishing up a quick errand, I requested a call back in 10 minutes. The agent I initially spoke with agreed, but no call back was given. After waiting 20 minutes for the call, I called the customer service number, and was instructed to reschedule my appointment. Unfortunately the next available appointment was over an hour and a half away. While this inconvenienced me, I hope that in the future the service can improve.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and Efficient Tax Preparation Completion of 2022 Federal Tax return was quick and easy to complete with TurboTax. Addition of the ability to enter information from a PDF file was a great improvement leading to a reduction in the amount of time needed to complete my tax forms.
Date published: 2023-03-12
Rated 5 out of 5 by from User friendly It's very easy to use and takes a short amount of time to complete.
Date published: 2023-03-12
Rated 5 out of 5 by from Nice My experience was very easy and stress free. I'll file the same way next tax season.
Date published: 2023-03-12
Rated 3 out of 5 by from Turbo Tax is OK Turbo Tax is ok. It allows you to file four federal returns for people that has a large family, but it doesn't allow you to file the same amount of State and City taxes. Because of this you have to do your taxes twice. Once on the cd version then online to file your state tax. you should be allow to fine the same amount of state taxes as the federal taxes.
Date published: 2023-03-12
Rated 5 out of 5 by from Always makes tax time simplified I have been using turbotax for many years and always a simple process that I feel comfortable with
Date published: 2023-03-12
Rated 5 out of 5 by from great easy to use even fur me with no accounting experence
Date published: 2023-03-12
Rated 5 out of 5 by from AWESOME very easy to use ,thank you TurboTax, everything was clear and convenient
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 805