TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
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TurboTax Live Full Service
Rated 1 out of 5 by
Black89 from
The Costs are becoming increasing pricey
I love turbo tax but the fees continue to increase and $200+ just to file taxes without any actual expert help, may as well find an in person tax expert instead. Hopefully they start to provide more discount to low income filers because I can’t afford this anymore
Date published: 2023-03-16
Rated 1 out of 5 by
EvanJD01 from
Thanks.
Thanks for lobbying the government so I have to use your dam service. At least it's easy to use. Keep it up, I guess.
Date published: 2023-03-16
Rated 5 out of 5 by
Stud and Babe from
sole proprietor
easy to use Topics and directions are not complicated
Date published: 2023-03-16
Rated 3 out of 5 by
DDJ II from
Don't Expect Refund Help
A perffectly reviewed and carefully filled out 1040, and the state tax dependent on its federal acceptance, were rejeted after e-filing (and payment of the state e-filing fee). Reviewing the suggested areas in the questionnaire for e-fililng found all identification entries correct. Submitted, rejected again. Have printed forms for filing, and don't expect to receive a refund of the state filing fee.
Date published: 2023-03-16
Rated 3 out of 5 by
Rocrod from
Turbo Tax was helpful
I believe it was pretty pricey. H&R Block was a more affordable option, but decided to go with you all because my information was already entered.
Date published: 2023-03-16
Rated 3 out of 5 by
Thief uncle Sam from
Program keeps up charging to finish. $50 too much.
Too expensive when I've done most of the work and din't get a lot back. It should be $50 less than what i was charged. The program kept uncharging me in order to finish my claim.
Date published: 2023-03-16
Rated 5 out of 5 by
KathyM5 from
Makes taxes easy!
I had to file in 2 states because of moving and still working in the previous state. Turbotax made the whole thing easy and pain free.
Date published: 2023-03-16
Rated 5 out of 5 by
null from
EASY AND FREE
It was fast and easy. Only took me 30 mins from start to finish!
Date published: 2023-03-16
Rated 5 out of 5 by
EliBee from
They make it less intimidating. I feel safe.
I love turbo tax. Their UX is so user-friendly and they make big things seem approachable. I especially appreciate their tax experts who are always so accommodating and patient. This is customer service at its best.
Date published: 2023-03-16
Rated 4 out of 5 by
jckbquck1 from
Deduct a Star for Credit Karma
I loved your service, TurboTax, for over 8 years! Now that you are forcing me to sign on to Credit Karma, I do not like you any more.
All TurboTax® Offerings Reviews - Page 795
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Black89 from
The Costs are becoming increasing pricey
I love turbo tax but the fees continue to increase and $200+ just to file taxes without any actual expert help, may as well find an in person tax expert instead. Hopefully they start to provide more discount to low income filers because I can’t afford this anymore
Date published: 2023-03-16
Rated 1 out of 5 by
EvanJD01 from
Thanks.
Thanks for lobbying the government so I have to use your dam service. At least it's easy to use. Keep it up, I guess.
Date published: 2023-03-16
Rated 5 out of 5 by
Stud and Babe from
sole proprietor
easy to use Topics and directions are not complicated
Date published: 2023-03-16
Rated 3 out of 5 by
DDJ II from
Don't Expect Refund Help
A perffectly reviewed and carefully filled out 1040, and the state tax dependent on its federal acceptance, were rejeted after e-filing (and payment of the state e-filing fee). Reviewing the suggested areas in the questionnaire for e-fililng found all identification entries correct. Submitted, rejected again. Have printed forms for filing, and don't expect to receive a refund of the state filing fee.
Date published: 2023-03-16
Rated 3 out of 5 by
Rocrod from
Turbo Tax was helpful
I believe it was pretty pricey. H&R Block was a more affordable option, but decided to go with you all because my information was already entered.
Date published: 2023-03-16
Rated 3 out of 5 by
Thief uncle Sam from
Program keeps up charging to finish. $50 too much.
Too expensive when I've done most of the work and din't get a lot back. It should be $50 less than what i was charged. The program kept uncharging me in order to finish my claim.
Date published: 2023-03-16
Rated 5 out of 5 by
KathyM5 from
Makes taxes easy!
I had to file in 2 states because of moving and still working in the previous state. Turbotax made the whole thing easy and pain free.
Date published: 2023-03-16
Rated 5 out of 5 by
null from
EASY AND FREE
It was fast and easy. Only took me 30 mins from start to finish!
Date published: 2023-03-16
Rated 5 out of 5 by
EliBee from
They make it less intimidating. I feel safe.
I love turbo tax. Their UX is so user-friendly and they make big things seem approachable. I especially appreciate their tax experts who are always so accommodating and patient. This is customer service at its best.
Date published: 2023-03-16
Rated 4 out of 5 by
jckbquck1 from
Deduct a Star for Credit Karma
I loved your service, TurboTax, for over 8 years! Now that you are forcing me to sign on to Credit Karma, I do not like you any more.
All TurboTax® Offerings Reviews - Page 795
Date published: 2023-03-16