TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 1 out of 5 by from The Costs are becoming increasing pricey I love turbo tax but the fees continue to increase and $200+ just to file taxes without any actual expert help, may as well find an in person tax expert instead. Hopefully they start to provide more discount to low income filers because I can’t afford this anymore
Date published: 2023-03-16
Rated 1 out of 5 by from Thanks. Thanks for lobbying the government so I have to use your dam service. At least it's easy to use. Keep it up, I guess.
Date published: 2023-03-16
Rated 5 out of 5 by from sole proprietor easy to use Topics and directions are not complicated
Date published: 2023-03-16
Rated 3 out of 5 by from Don't Expect Refund Help A perffectly reviewed and carefully filled out 1040, and the state tax dependent on its federal acceptance, were rejeted after e-filing (and payment of the state e-filing fee). Reviewing the suggested areas in the questionnaire for e-fililng found all identification entries correct. Submitted, rejected again. Have printed forms for filing, and don't expect to receive a refund of the state filing fee.
Date published: 2023-03-16
Rated 3 out of 5 by from Turbo Tax was helpful I believe it was pretty pricey. H&R Block was a more affordable option, but decided to go with you all because my information was already entered.
Date published: 2023-03-16
Rated 3 out of 5 by from Program keeps up charging to finish. $50 too much. Too expensive when I've done most of the work and din't get a lot back. It should be $50 less than what i was charged. The program kept uncharging me in order to finish my claim.
Date published: 2023-03-16
Rated 5 out of 5 by from Makes taxes easy! I had to file in 2 states because of moving and still working in the previous state. Turbotax made the whole thing easy and pain free.
Date published: 2023-03-16
Rated 5 out of 5 by from EASY AND FREE It was fast and easy. Only took me 30 mins from start to finish!
Date published: 2023-03-16
Rated 5 out of 5 by from They make it less intimidating. I feel safe. I love turbo tax. Their UX is so user-friendly and they make big things seem approachable. I especially appreciate their tax experts who are always so accommodating and patient. This is customer service at its best.
Date published: 2023-03-16
Rated 4 out of 5 by from Deduct a Star for Credit Karma I loved your service, TurboTax, for over 8 years! Now that you are forcing me to sign on to Credit Karma, I do not like you any more.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 795
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from The Costs are becoming increasing pricey I love turbo tax but the fees continue to increase and $200+ just to file taxes without any actual expert help, may as well find an in person tax expert instead. Hopefully they start to provide more discount to low income filers because I can’t afford this anymore
Date published: 2023-03-16
Rated 1 out of 5 by from Thanks. Thanks for lobbying the government so I have to use your dam service. At least it's easy to use. Keep it up, I guess.
Date published: 2023-03-16
Rated 5 out of 5 by from sole proprietor easy to use Topics and directions are not complicated
Date published: 2023-03-16
Rated 3 out of 5 by from Don't Expect Refund Help A perffectly reviewed and carefully filled out 1040, and the state tax dependent on its federal acceptance, were rejeted after e-filing (and payment of the state e-filing fee). Reviewing the suggested areas in the questionnaire for e-fililng found all identification entries correct. Submitted, rejected again. Have printed forms for filing, and don't expect to receive a refund of the state filing fee.
Date published: 2023-03-16
Rated 3 out of 5 by from Turbo Tax was helpful I believe it was pretty pricey. H&R Block was a more affordable option, but decided to go with you all because my information was already entered.
Date published: 2023-03-16
Rated 3 out of 5 by from Program keeps up charging to finish. $50 too much. Too expensive when I've done most of the work and din't get a lot back. It should be $50 less than what i was charged. The program kept uncharging me in order to finish my claim.
Date published: 2023-03-16
Rated 5 out of 5 by from Makes taxes easy! I had to file in 2 states because of moving and still working in the previous state. Turbotax made the whole thing easy and pain free.
Date published: 2023-03-16
Rated 5 out of 5 by from EASY AND FREE It was fast and easy. Only took me 30 mins from start to finish!
Date published: 2023-03-16
Rated 5 out of 5 by from They make it less intimidating. I feel safe. I love turbo tax. Their UX is so user-friendly and they make big things seem approachable. I especially appreciate their tax experts who are always so accommodating and patient. This is customer service at its best.
Date published: 2023-03-16
Rated 4 out of 5 by from Deduct a Star for Credit Karma I loved your service, TurboTax, for over 8 years! Now that you are forcing me to sign on to Credit Karma, I do not like you any more.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 795