TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 3 out of 5 by from "Tax Professional" Just Uses The Search Box I paid to have the live help while filing my taxes. When I had a question I scheduled a time an received a call promptly. The "tax professional" was nice but she didn't know the answer to my question; which I think would be pretty common regarding renting a room out. She contacted her "lead" who referred her to the search bar on the web site. The search bar is a great feature and quite helpful but I wish I would not have paid to just be referred to the free search feature. The "review" review at the end was also not what I expected. I thought that my return would go to a professional for them to review but it was just a Q/A opportunity. I like Turbo Tax, but I don't see myself using that feature again.
Date published: 2023-03-12
Rated 5 out of 5 by from I’d rather TurboTax than any other website🤷‍♀️ It’s always so quick and they everything down for you.
Date published: 2023-03-12
Rated 5 out of 5 by from Thank you The Turbotax live expert was helpful walking me through the steps. I appreciate it.
Date published: 2023-03-12
Rated 5 out of 5 by from THe best tax software I've used TurboTax for years. Its by far and away the best.
Date published: 2023-03-12
Rated 5 out of 5 by from 2022 TAXES Simple and easy to use. My taxes have been getting more and more complicated each year and Turbo Tax has made it easy.
Date published: 2023-03-12
Rated 5 out of 5 by from So convenient! So easy, precise questions, quick pull of info from external sources and awesome feature of 'start where you left off' !!
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Peasy Love that it saves my information year over year. Love that it imports my documents so i don't worry about typos.
Date published: 2023-03-12
Rated 5 out of 5 by from The Only Program to Use!! Easy, quick and accurate and the only tax prep I would ever consider using
Date published: 2023-03-12
Rated 3 out of 5 by from Is it me, or does turbo tax get less usable? This product seems like it gets more expensive over time but less usable. Despite the pain of doing so, thinking about changing to another option next year for all my filing.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax: Must Use! Detailed, user friendly, quick process. Couldn't recommend highly enough!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 794
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from "Tax Professional" Just Uses The Search Box I paid to have the live help while filing my taxes. When I had a question I scheduled a time an received a call promptly. The "tax professional" was nice but she didn't know the answer to my question; which I think would be pretty common regarding renting a room out. She contacted her "lead" who referred her to the search bar on the web site. The search bar is a great feature and quite helpful but I wish I would not have paid to just be referred to the free search feature. The "review" review at the end was also not what I expected. I thought that my return would go to a professional for them to review but it was just a Q/A opportunity. I like Turbo Tax, but I don't see myself using that feature again.
Date published: 2023-03-12
Rated 5 out of 5 by from I’d rather TurboTax than any other website🤷‍♀️ It’s always so quick and they everything down for you.
Date published: 2023-03-12
Rated 5 out of 5 by from Thank you The Turbotax live expert was helpful walking me through the steps. I appreciate it.
Date published: 2023-03-12
Rated 5 out of 5 by from THe best tax software I've used TurboTax for years. Its by far and away the best.
Date published: 2023-03-12
Rated 5 out of 5 by from 2022 TAXES Simple and easy to use. My taxes have been getting more and more complicated each year and Turbo Tax has made it easy.
Date published: 2023-03-12
Rated 5 out of 5 by from So convenient! So easy, precise questions, quick pull of info from external sources and awesome feature of 'start where you left off' !!
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Peasy Love that it saves my information year over year. Love that it imports my documents so i don't worry about typos.
Date published: 2023-03-12
Rated 5 out of 5 by from The Only Program to Use!! Easy, quick and accurate and the only tax prep I would ever consider using
Date published: 2023-03-12
Rated 3 out of 5 by from Is it me, or does turbo tax get less usable? This product seems like it gets more expensive over time but less usable. Despite the pain of doing so, thinking about changing to another option next year for all my filing.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax: Must Use! Detailed, user friendly, quick process. Couldn't recommend highly enough!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 794