TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
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Rated 5 out of 5 by
climbtilidie from
love it
turbo tax always makes it simple, easy and stress free
Date published: 2023-03-13
Rated 4 out of 5 by
Fanta613 from
TurboTax is good but it depends on what expert you
My first full service expert was not great but my replacement expert was great once you eventually connect with him. He frequently changes times or cancels appt but once you connect he’s AMAZING!
Date published: 2023-03-13
Rated 5 out of 5 by
Dianesgame from
Makes tax filing a breeze
I've been using Turbo Tax for over 9 years now. This seasons taxes went even smoother with the updated features. I would recommend this service to all my family and friends
Date published: 2023-03-13
Rated 2 out of 5 by
Angry8 from
Really
I file with turbo tax ev=ery year since i was 18 but there is no record when i go to calculate agi. 8
Date published: 2023-03-13
Rated 3 out of 5 by
soooofast from
Very fast but still confusing
Its great that its so quick. But I still get hung up on such minor things. I do nothing except work and pay taxes and pay my mortgage and property taxes. Nothing else, no special situations. Technically it should take me about 15 minutes. But I need to keep going back and forth because of all the little gimmicks that are obviously there to confuse customers. it took me 15 minutes to figure out what my final bill was. try it. I paid with PayPal but I didn't see the actual total until I finalized my purchase. Sure it was buried in the PayPal jargon "4 easy payments of $44/month" = ~$178? okay I get it. My final bill was ~$198 after taxes but I didn't see that until after I paid.
Date published: 2023-03-13
Rated 5 out of 5 by
JJMIL from
VERY GOOD
VERY GOOD - EASY AND THEY SUGGEST ALL POSSIBILITIES
Date published: 2023-03-13
Rated 5 out of 5 by
Mrevjensen from
Turbo Tax
We use Turbo Tax every year for many years. We enjoy the user friendly program. Any questions we may have, can be easy answered within seconds. Keep up the fantastic job!
Date published: 2023-03-13
Rated 3 out of 5 by
Cindy6417 from
Turbo tax is scamming us
I can get this same software for my computer for 1/3 the price. Turbo Tax has gotten greedy over the years
Date published: 2023-03-13
Rated 3 out of 5 by
YMS199999 from
Expensive for doing it myself
I feel like they don't give us a choice but to have to call someone, then you get charged for it.
Date published: 2023-03-13
Rated 5 out of 5 by
Jaelei from
Good
Easy and simple way to file taxes....it's quick and efficient...
All TurboTax® Offerings Reviews - Page 778
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
climbtilidie from
love it
turbo tax always makes it simple, easy and stress free
Date published: 2023-03-13
Rated 4 out of 5 by
Fanta613 from
TurboTax is good but it depends on what expert you
My first full service expert was not great but my replacement expert was great once you eventually connect with him. He frequently changes times or cancels appt but once you connect he’s AMAZING!
Date published: 2023-03-13
Rated 5 out of 5 by
Dianesgame from
Makes tax filing a breeze
I've been using Turbo Tax for over 9 years now. This seasons taxes went even smoother with the updated features. I would recommend this service to all my family and friends
Date published: 2023-03-13
Rated 2 out of 5 by
Angry8 from
Really
I file with turbo tax ev=ery year since i was 18 but there is no record when i go to calculate agi. 8
Date published: 2023-03-13
Rated 3 out of 5 by
soooofast from
Very fast but still confusing
Its great that its so quick. But I still get hung up on such minor things. I do nothing except work and pay taxes and pay my mortgage and property taxes. Nothing else, no special situations. Technically it should take me about 15 minutes. But I need to keep going back and forth because of all the little gimmicks that are obviously there to confuse customers. it took me 15 minutes to figure out what my final bill was. try it. I paid with PayPal but I didn't see the actual total until I finalized my purchase. Sure it was buried in the PayPal jargon "4 easy payments of $44/month" = ~$178? okay I get it. My final bill was ~$198 after taxes but I didn't see that until after I paid.
Date published: 2023-03-13
Rated 5 out of 5 by
JJMIL from
VERY GOOD
VERY GOOD - EASY AND THEY SUGGEST ALL POSSIBILITIES
Date published: 2023-03-13
Rated 5 out of 5 by
Mrevjensen from
Turbo Tax
We use Turbo Tax every year for many years. We enjoy the user friendly program. Any questions we may have, can be easy answered within seconds. Keep up the fantastic job!
Date published: 2023-03-13
Rated 3 out of 5 by
Cindy6417 from
Turbo tax is scamming us
I can get this same software for my computer for 1/3 the price. Turbo Tax has gotten greedy over the years
Date published: 2023-03-13
Rated 3 out of 5 by
YMS199999 from
Expensive for doing it myself
I feel like they don't give us a choice but to have to call someone, then you get charged for it.
Date published: 2023-03-13
Rated 5 out of 5 by
Jaelei from
Good
Easy and simple way to file taxes....it's quick and efficient...
All TurboTax® Offerings Reviews - Page 778
Date published: 2023-03-13