TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from turbotax is awesome turbotax is simple and easy way to file your taxes
Date published: 2023-03-13
Rated 5 out of 5 by from Very pleased with Turbo Tax I have been using Turbo Tax for several years, and I have always been pleased with it. Since it copies the prior year's personal data and income sources, it makes it much faster to complete.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo tax help to find $420.00 She worked with me for about one hour to find an item that I was over lookling
Date published: 2023-03-13
Rated 4 out of 5 by from Easy peezy but still charge too much I like the ease, but I don't like that you do not reward repeat customers. I have been utilizing you for years and...disappointing I do not get a discounted rate.
Date published: 2023-03-13
Rated 5 out of 5 by from turbo tax is the mack been using turbo tax for the last 8 years. always easy fast and reliable.
Date published: 2023-03-13
Rated 4 out of 5 by from Problem with Final Wrap For the last two years I have had a problem preventing me from filing electronically. When you perform your first error check the system has you enter the PR, his name, address & Phone #. When you prepare to file the review tells you to take out all that info. When you ask for the next final review it asks you to put that info back in, try again & you take it out... I have been using turbo tax for 5 decades and never had this issue until 2011.
Date published: 2023-03-13
Rated 1 out of 5 by from costco turbotax is horrible to use awful it looks like it was made in 2000 hard to navigate
Date published: 2023-03-13
Rated 5 out of 5 by from Easiest Tax Prep Ever I have been using Turbo Tax for 20+ years and I am so satisfied with it. So easy and user friendly.
Date published: 2023-03-13
Rated 4 out of 5 by from TuboTax Review I had one main issue that was difficult to understand regarding the minimum required distribution (RMD) from my IRAs and my 1099R from my qualified pension. I was asked about the qualified pension distributions I got and whether these were RMDs, but no RMD is required from a private pension. I wasn't sure how this should be answered, but I answered that no RMD was required. I wasn't sure why this question was even asked about a pension, so it confused me. Also, for my IRAs I took out slightly more than the minimum, so I answered that "part of the distribution was the RMD", but the way the answers were worded was confusing. The answer I would like to put in is that I withdrew more than the minimum as opposed to the way it was worded.
Date published: 2023-03-13
Rated 5 out of 5 by from Great Service!!!! Turbo Tax knew when I was uncertain and offered confidence in what I was doing. I appreciate the $0.00 cost for a simple return. Thank you, Turbo Tax
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 774
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is awesome turbotax is simple and easy way to file your taxes
Date published: 2023-03-13
Rated 5 out of 5 by from Very pleased with Turbo Tax I have been using Turbo Tax for several years, and I have always been pleased with it. Since it copies the prior year's personal data and income sources, it makes it much faster to complete.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo tax help to find $420.00 She worked with me for about one hour to find an item that I was over lookling
Date published: 2023-03-13
Rated 4 out of 5 by from Easy peezy but still charge too much I like the ease, but I don't like that you do not reward repeat customers. I have been utilizing you for years and...disappointing I do not get a discounted rate.
Date published: 2023-03-13
Rated 5 out of 5 by from turbo tax is the mack been using turbo tax for the last 8 years. always easy fast and reliable.
Date published: 2023-03-13
Rated 4 out of 5 by from Problem with Final Wrap For the last two years I have had a problem preventing me from filing electronically. When you perform your first error check the system has you enter the PR, his name, address & Phone #. When you prepare to file the review tells you to take out all that info. When you ask for the next final review it asks you to put that info back in, try again & you take it out... I have been using turbo tax for 5 decades and never had this issue until 2011.
Date published: 2023-03-13
Rated 1 out of 5 by from costco turbotax is horrible to use awful it looks like it was made in 2000 hard to navigate
Date published: 2023-03-13
Rated 5 out of 5 by from Easiest Tax Prep Ever I have been using Turbo Tax for 20+ years and I am so satisfied with it. So easy and user friendly.
Date published: 2023-03-13
Rated 4 out of 5 by from TuboTax Review I had one main issue that was difficult to understand regarding the minimum required distribution (RMD) from my IRAs and my 1099R from my qualified pension. I was asked about the qualified pension distributions I got and whether these were RMDs, but no RMD is required from a private pension. I wasn't sure how this should be answered, but I answered that no RMD was required. I wasn't sure why this question was even asked about a pension, so it confused me. Also, for my IRAs I took out slightly more than the minimum, so I answered that "part of the distribution was the RMD", but the way the answers were worded was confusing. The answer I would like to put in is that I withdrew more than the minimum as opposed to the way it was worded.
Date published: 2023-03-13
Rated 5 out of 5 by from Great Service!!!! Turbo Tax knew when I was uncertain and offered confidence in what I was doing. I appreciate the $0.00 cost for a simple return. Thank you, Turbo Tax
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 774