TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
AnUnhappyCustomer from
I have nothing good to say
I downloaded TurboTax Business in order to do the final 1041 and MI-1041 for my deceased parent's trust. The trust is not complicated. No businesses or extensive investments are involved, just a few stocks and bonds and a house. I expected TurboTax to walk me through the process, but you pratically have to be a CPA in order to understand the questions! What a waste of time and money! I should have put the cost of the software toward a session with a tax preparer!
Date published: 2023-03-22
Rated 5 out of 5 by
Tsanc from
They made file pretty easy
I did engage with one of the Live tax experts. The experience was very pleasant and efficient. She was able to find a solution quickly.
Date published: 2023-03-22
Rated 5 out of 5 by
Tom J D from
Turbo Tax is Awesome
I have used TurboTax for over 40 years to do my taxes. It is easy and accurate.
Date published: 2023-03-22
Rated 5 out of 5 by
Tay1987 from
An amazing experience
It was a great experience. I will definitely return next year.
Date published: 2023-03-22
Rated 5 out of 5 by
MOKE 46 from
TURBO TAX #1
Precise and timely. Availability was paramount, but was confused with directions at beginning. Called Turbo tax and resolved issue.
Date published: 2023-03-22
Rated 5 out of 5 by
Manda311 from
Easy & Quick
I like that it is step by step. It is also super easy & quick
Date published: 2023-03-22
Rated 1 out of 5 by
GEJones1 from
Expensive!
We live on a fixed income and WE did all the work ourselves and were charged $200 for sitting at home doing our taxes to not get anything in return!!!
Date published: 2023-03-22
Rated 5 out of 5 by
Livn dream from
I highly recommend Turbo Tax
Mackens was extremely helpful. I couldn't have finished without him. I appreciate his help very much.
Date published: 2023-03-22
Rated 5 out of 5 by
Jam I Am from
Best way to file taxes!
I've been using Turbo Tax for years. It's the best way to file taxes. Simple and user-friendly. Walks you through the process and saves previous data for easy input the next time around.
Date published: 2023-03-22
Rated 5 out of 5 by
Julio R from
Ive been using turbo tax for 4 years
Very simple and easy to navigate. Would recommend to everyone.
All TurboTax® Offerings Reviews - Page 768
Date published: 2023-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
AnUnhappyCustomer from
I have nothing good to say
I downloaded TurboTax Business in order to do the final 1041 and MI-1041 for my deceased parent's trust. The trust is not complicated. No businesses or extensive investments are involved, just a few stocks and bonds and a house. I expected TurboTax to walk me through the process, but you pratically have to be a CPA in order to understand the questions! What a waste of time and money! I should have put the cost of the software toward a session with a tax preparer!
Date published: 2023-03-22
Rated 5 out of 5 by
Tsanc from
They made file pretty easy
I did engage with one of the Live tax experts. The experience was very pleasant and efficient. She was able to find a solution quickly.
Date published: 2023-03-22
Rated 5 out of 5 by
Tom J D from
Turbo Tax is Awesome
I have used TurboTax for over 40 years to do my taxes. It is easy and accurate.
Date published: 2023-03-22
Rated 5 out of 5 by
Tay1987 from
An amazing experience
It was a great experience. I will definitely return next year.
Date published: 2023-03-22
Rated 5 out of 5 by
MOKE 46 from
TURBO TAX #1
Precise and timely. Availability was paramount, but was confused with directions at beginning. Called Turbo tax and resolved issue.
Date published: 2023-03-22
Rated 5 out of 5 by
Manda311 from
Easy & Quick
I like that it is step by step. It is also super easy & quick
Date published: 2023-03-22
Rated 1 out of 5 by
GEJones1 from
Expensive!
We live on a fixed income and WE did all the work ourselves and were charged $200 for sitting at home doing our taxes to not get anything in return!!!
Date published: 2023-03-22
Rated 5 out of 5 by
Livn dream from
I highly recommend Turbo Tax
Mackens was extremely helpful. I couldn't have finished without him. I appreciate his help very much.
Date published: 2023-03-22
Rated 5 out of 5 by
Jam I Am from
Best way to file taxes!
I've been using Turbo Tax for years. It's the best way to file taxes. Simple and user-friendly. Walks you through the process and saves previous data for easy input the next time around.
Date published: 2023-03-22
Rated 5 out of 5 by
Julio R from
Ive been using turbo tax for 4 years
Very simple and easy to navigate. Would recommend to everyone.
All TurboTax® Offerings Reviews - Page 768
Date published: 2023-03-22