TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 4 out of 5 by from 2022 its ok xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-21
Rated 5 out of 5 by from Easy to use Always Great! Always easy to use. Support is great.
Date published: 2023-03-21
Rated 1 out of 5 by from Turbo tax sucks I have been told for 3 years I would get a return but nothing
Date published: 2023-03-21
Rated 5 out of 5 by from Awesome help with tax prep Awesome help with tax prep and easy to correct if needed
Date published: 2023-03-21
Rated 5 out of 5 by from Amazing TurboTax made it simple and easy to find my return. I recommend TurboTax to anyone.
Date published: 2023-03-21
Rated 5 out of 5 by from helpful I see trying to help people file taxes more easier.
Date published: 2023-03-21
Rated 1 out of 5 by from Because why? Why charge people for paying with their refund that makes no sense.
Date published: 2023-03-21
Rated 2 out of 5 by from Glitches in the state, not user friendly There were glitches in the state tax preparation. It took hours and turbo tax automatically kept changing the information on my return and then would flag it. I paid for the state and federal at the same time and could not get a refund on the state portion. Most complications and frustrations I have ever had in multiple years of using the program. I had to go back and zero out some stuff on my already submitted federal taxes because turbo tax assumes Wisconsin uses same information. Taxes for Veterans have to be adjusted over an acre! Not all property taxes can be claimed that federal allows if receiving Veteran credit even if more were paid.
Date published: 2023-03-21
Rated 1 out of 5 by from Leaving them after 32 years! Terrible customer service and forcing me to pay fees that I had to select in order to talk to a live rep about a system issue that was their issue.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax meets our needs We've used TT for 20 years and it has always been a useful tool for our tax process! No intention of changing.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2022 its ok xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-21
Rated 5 out of 5 by from Easy to use Always Great! Always easy to use. Support is great.
Date published: 2023-03-21
Rated 1 out of 5 by from Turbo tax sucks I have been told for 3 years I would get a return but nothing
Date published: 2023-03-21
Rated 5 out of 5 by from Awesome help with tax prep Awesome help with tax prep and easy to correct if needed
Date published: 2023-03-21
Rated 5 out of 5 by from Amazing TurboTax made it simple and easy to find my return. I recommend TurboTax to anyone.
Date published: 2023-03-21
Rated 5 out of 5 by from helpful I see trying to help people file taxes more easier.
Date published: 2023-03-21
Rated 1 out of 5 by from Because why? Why charge people for paying with their refund that makes no sense.
Date published: 2023-03-21
Rated 2 out of 5 by from Glitches in the state, not user friendly There were glitches in the state tax preparation. It took hours and turbo tax automatically kept changing the information on my return and then would flag it. I paid for the state and federal at the same time and could not get a refund on the state portion. Most complications and frustrations I have ever had in multiple years of using the program. I had to go back and zero out some stuff on my already submitted federal taxes because turbo tax assumes Wisconsin uses same information. Taxes for Veterans have to be adjusted over an acre! Not all property taxes can be claimed that federal allows if receiving Veteran credit even if more were paid.
Date published: 2023-03-21
Rated 1 out of 5 by from Leaving them after 32 years! Terrible customer service and forcing me to pay fees that I had to select in order to talk to a live rep about a system issue that was their issue.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax meets our needs We've used TT for 20 years and it has always been a useful tool for our tax process! No intention of changing.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 763