TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from great very helpful and informative, love the attention to detail
Date published: 2023-04-19
Rated 2 out of 5 by from decent, thirsty to up sale Had a error, that should have been simple to fix, but turbo tax kept telling me the error was fixed, when it wasn't. Tried getting support, call center seems to be down, never connected to anyone after the system called me. Fingers crossed I figured it out on my own. Also, super annoying how much ad's to offer up grades. No is no, back off.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it easy! Easy to understand. It literally walks you through the process step by step.
Date published: 2023-04-19
Rated 3 out of 5 by from Don't like the format changes or raise in prices Turbo tax used to be so easy. I do NOT like the changes to the format. It is harder to find certain subsections. It used to take about 1 hour max to do my taxes. This year's took me about 5. I was mentally exhausted by the time I was done!! And the price is getting too expensive! Probably won't be using it again after using it for at least 12 years.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is a gift! Instructions are easy to follow, love the import data feature. Will pick up on things you should file
Date published: 2023-04-19
Rated 5 out of 5 by from Loved Turbo Tax Easy to work with, fast, and intuitive. Had to get help just to answer questions as a first timer! Claudia and Ali took me by the hand and expertly walked me through the process. So glad i chose Turbo Tax.
Date published: 2023-04-19
Rated 4 out of 5 by from Awesome Very easy didn't have any troubles figuring it out at all
Date published: 2023-04-19
Rated 4 out of 5 by from Almost perfect Spouse security PIN question highly hidden -- missed almost twice
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax was helpful. TurboTax was easy and helpful. It has options to walk you through it or do it on your own.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it Easy ! Easy to follow along if you don't know what you're doing, and if you do have tax prep knowledge , then this program is a marvelous partner!!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great very helpful and informative, love the attention to detail
Date published: 2023-04-19
Rated 2 out of 5 by from decent, thirsty to up sale Had a error, that should have been simple to fix, but turbo tax kept telling me the error was fixed, when it wasn't. Tried getting support, call center seems to be down, never connected to anyone after the system called me. Fingers crossed I figured it out on my own. Also, super annoying how much ad's to offer up grades. No is no, back off.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it easy! Easy to understand. It literally walks you through the process step by step.
Date published: 2023-04-19
Rated 3 out of 5 by from Don't like the format changes or raise in prices Turbo tax used to be so easy. I do NOT like the changes to the format. It is harder to find certain subsections. It used to take about 1 hour max to do my taxes. This year's took me about 5. I was mentally exhausted by the time I was done!! And the price is getting too expensive! Probably won't be using it again after using it for at least 12 years.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is a gift! Instructions are easy to follow, love the import data feature. Will pick up on things you should file
Date published: 2023-04-19
Rated 5 out of 5 by from Loved Turbo Tax Easy to work with, fast, and intuitive. Had to get help just to answer questions as a first timer! Claudia and Ali took me by the hand and expertly walked me through the process. So glad i chose Turbo Tax.
Date published: 2023-04-19
Rated 4 out of 5 by from Awesome Very easy didn't have any troubles figuring it out at all
Date published: 2023-04-19
Rated 4 out of 5 by from Almost perfect Spouse security PIN question highly hidden -- missed almost twice
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax was helpful. TurboTax was easy and helpful. It has options to walk you through it or do it on your own.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it Easy ! Easy to follow along if you don't know what you're doing, and if you do have tax prep knowledge , then this program is a marvelous partner!!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 758