TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
ShanShan1410 from
Great job
Caught my mess up quick within minutes so I was able to fix it and file
Date published: 2023-03-14
Rated 2 out of 5 by
Myronlee from
Upgraded without my permission
At the end of process, they charged me for the premium or premier $119, whichever it is… I always choose the Deluxe $59, there is no way to review or change fee options, they only show how much they will charge you, there no way to contact support, I could not Clear and start over option, said I had already filled, which I did not, because it was first rejected because of no Identification personal protection ID number.
Date published: 2023-03-14
Rated 5 out of 5 by
WendyB701 from
Turbo Tax saved me so much time and money
Using Turbo Tax Business allowed me to easily complete both a 1065 and 1120-S for my businesses. It was so much cheaper than if I had hired someone to complete them for me.
Date published: 2023-03-14
Rated 3 out of 5 by
LouisR57 from
Turbo Tax for business
difficult to make corrections, especially dealing with an ownership change. had to delete member's data multiple times to get the checked boxes to stop auto-filling. Final K-1 for the exiting member didn't show the proper final % for profit, loss or ownership (should have been 0%) even though the K-1 worksheet showed it as 0%. maybe a bug in the program.
Date published: 2023-03-14
Rated 5 out of 5 by
Ryost67 from
TurboTax is awesome
TurboTax works every time , Helen gave great advice and was able to moved through the app
Date published: 2023-03-14
Rated 3 out of 5 by
NotAmusedByTurbo from
Zero customer service
Great software if you know tax terms and all the rules and dont need to speak with a professional
Date published: 2023-03-14
Rated 5 out of 5 by
RONINJUSH from
REVIEW
GREAT OVERALL EXPERIENCE THANKS FOR THE HELP AS ALWAYS
Date published: 2023-03-14
Rated 4 out of 5 by
Mr and Mrs BB from
Love doing the taxes this way!!!
I've always had a good experience with Turbo Tax. I have recommended them to all.
Date published: 2023-03-14
Rated 3 out of 5 by
Redmond1 from
Turbo Tax is confusing at times
Took about 2.5 hours to complete Turbo Tax. Some confusion over what is being asked and what data to enter
Date published: 2023-03-14
Rated 3 out of 5 by
Balboa301 from
Basics v.s "professional help"
Turbo tax is an amazing tool but i do noot reccomend having live help. the person i had seemed to be following an agenda of not giing any legit help or answers and was very rude and asking me to read better and again and i had to tell him to stop and eithe rdo his job or i will end it , the ONLY response he gave was telling me i am doing it wrong and didnt read good enough and that would without fail lead to him telling me to press the button " do my taxes for me" which was a more expensive option that allowed themm to have complete control over your screen, he would circle the button as i spoke/ scrolled or when i asked a single question "where would that show up at on my w-2?"
All TurboTax® Offerings Reviews - Page 748
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
ShanShan1410 from
Great job
Caught my mess up quick within minutes so I was able to fix it and file
Date published: 2023-03-14
Rated 2 out of 5 by
Myronlee from
Upgraded without my permission
At the end of process, they charged me for the premium or premier $119, whichever it is… I always choose the Deluxe $59, there is no way to review or change fee options, they only show how much they will charge you, there no way to contact support, I could not Clear and start over option, said I had already filled, which I did not, because it was first rejected because of no Identification personal protection ID number.
Date published: 2023-03-14
Rated 5 out of 5 by
WendyB701 from
Turbo Tax saved me so much time and money
Using Turbo Tax Business allowed me to easily complete both a 1065 and 1120-S for my businesses. It was so much cheaper than if I had hired someone to complete them for me.
Date published: 2023-03-14
Rated 3 out of 5 by
LouisR57 from
Turbo Tax for business
difficult to make corrections, especially dealing with an ownership change. had to delete member's data multiple times to get the checked boxes to stop auto-filling. Final K-1 for the exiting member didn't show the proper final % for profit, loss or ownership (should have been 0%) even though the K-1 worksheet showed it as 0%. maybe a bug in the program.
Date published: 2023-03-14
Rated 5 out of 5 by
Ryost67 from
TurboTax is awesome
TurboTax works every time , Helen gave great advice and was able to moved through the app
Date published: 2023-03-14
Rated 3 out of 5 by
NotAmusedByTurbo from
Zero customer service
Great software if you know tax terms and all the rules and dont need to speak with a professional
Date published: 2023-03-14
Rated 5 out of 5 by
RONINJUSH from
REVIEW
GREAT OVERALL EXPERIENCE THANKS FOR THE HELP AS ALWAYS
Date published: 2023-03-14
Rated 4 out of 5 by
Mr and Mrs BB from
Love doing the taxes this way!!!
I've always had a good experience with Turbo Tax. I have recommended them to all.
Date published: 2023-03-14
Rated 3 out of 5 by
Redmond1 from
Turbo Tax is confusing at times
Took about 2.5 hours to complete Turbo Tax. Some confusion over what is being asked and what data to enter
Date published: 2023-03-14
Rated 3 out of 5 by
Balboa301 from
Basics v.s "professional help"
Turbo tax is an amazing tool but i do noot reccomend having live help. the person i had seemed to be following an agenda of not giing any legit help or answers and was very rude and asking me to read better and again and i had to tell him to stop and eithe rdo his job or i will end it , the ONLY response he gave was telling me i am doing it wrong and didnt read good enough and that would without fail lead to him telling me to press the button " do my taxes for me" which was a more expensive option that allowed themm to have complete control over your screen, he would circle the button as i spoke/ scrolled or when i asked a single question "where would that show up at on my w-2?"
All TurboTax® Offerings Reviews - Page 748
Date published: 2023-03-14