TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Much easier to use this year, help/search is great The best part about the new setup is the ability to search a form and easily jump to the right part of the return to use it. I have a lot of 109X forms, and it can be confusing figuring out where they go and what you need to input. Having the "jump to" function makes everything much easier.
Date published: 2023-03-17
Rated 2 out of 5 by from TurboTax Business 2022 - Multiple Glitches Headaches! I use Turbotax every year and haven't seen this many problems with the program. I had finished and when trying to save the file before buying audit defense the program had a glitch and crashed, then lost all my work. Twice!
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to use Great easy to use and fast. No muss no fuss. Thanks for this service sure makes filling easy and quick.
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome way to do your tax return! I have used this for many years and have always found it to be user friendly and accurate.
Date published: 2023-03-17
Rated 5 out of 5 by from Great and easy Easy to fill out and file. Easy to understand all the menus.
Date published: 2023-03-17
Rated 5 out of 5 by from Very helpful I've been using TurboTax for years and have always found if very helpful and user friendly; I wouldn't attempt to do my taxes with it. Thank you.
Date published: 2023-03-17
Rated 4 out of 5 by from makes complicated taxes easier I don't have much success uploading from brokerage accounts. This could maybe expand a little. Household employment taxes are confusing because we pay taxes through a payroll company as we go through the year and there is no easy way to enter those taxes.
Date published: 2023-03-17
Rated 3 out of 5 by from The changes for this year's format were not good. Any time I needed to talk to a person, that person was polite and helpful. BUt here I am having already sent my taxes off and I still don't have a copy for myself.
Date published: 2023-03-17
Rated 4 out of 5 by from User friendly interface I did most of the filing online without online assistant. I download and save for later since I could not go back immediately due to present time restrictions. But very user friendly
Date published: 2023-03-17
Rated 3 out of 5 by from Handy to have in the cloud. I had a couple of issues this year. When i was reviewing my information listing, the Turbo Tax 'do it in record time' window popped up and it took over my computer. I couldn't x it out or use the esc key and there was no way on the window to skip it. it looked like malware to me so i had to use the task manager to shut down my browser window to get rid of it. Very annoying and i'd recommend your software guys get a skip button or an x out added to that window. Secondly, after inputting my fidelity information to download my RMD, i tried to download my wife's RMD by going into fidelity again and it automatically kept my fidelity account information so i couldn't get her download. Also, nowhere when i was completing my 1099's did it come back to ask about Margaret's. I had to manually go through a bunch of gyrations to get her's in. Not happy this year with the software changes from the last years..
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 724
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Much easier to use this year, help/search is great The best part about the new setup is the ability to search a form and easily jump to the right part of the return to use it. I have a lot of 109X forms, and it can be confusing figuring out where they go and what you need to input. Having the "jump to" function makes everything much easier.
Date published: 2023-03-17
Rated 2 out of 5 by from TurboTax Business 2022 - Multiple Glitches Headaches! I use Turbotax every year and haven't seen this many problems with the program. I had finished and when trying to save the file before buying audit defense the program had a glitch and crashed, then lost all my work. Twice!
Date published: 2023-03-17
Rated 5 out of 5 by from Easy to use Great easy to use and fast. No muss no fuss. Thanks for this service sure makes filling easy and quick.
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome way to do your tax return! I have used this for many years and have always found it to be user friendly and accurate.
Date published: 2023-03-17
Rated 5 out of 5 by from Great and easy Easy to fill out and file. Easy to understand all the menus.
Date published: 2023-03-17
Rated 5 out of 5 by from Very helpful I've been using TurboTax for years and have always found if very helpful and user friendly; I wouldn't attempt to do my taxes with it. Thank you.
Date published: 2023-03-17
Rated 4 out of 5 by from makes complicated taxes easier I don't have much success uploading from brokerage accounts. This could maybe expand a little. Household employment taxes are confusing because we pay taxes through a payroll company as we go through the year and there is no easy way to enter those taxes.
Date published: 2023-03-17
Rated 3 out of 5 by from The changes for this year's format were not good. Any time I needed to talk to a person, that person was polite and helpful. BUt here I am having already sent my taxes off and I still don't have a copy for myself.
Date published: 2023-03-17
Rated 4 out of 5 by from User friendly interface I did most of the filing online without online assistant. I download and save for later since I could not go back immediately due to present time restrictions. But very user friendly
Date published: 2023-03-17
Rated 3 out of 5 by from Handy to have in the cloud. I had a couple of issues this year. When i was reviewing my information listing, the Turbo Tax 'do it in record time' window popped up and it took over my computer. I couldn't x it out or use the esc key and there was no way on the window to skip it. it looked like malware to me so i had to use the task manager to shut down my browser window to get rid of it. Very annoying and i'd recommend your software guys get a skip button or an x out added to that window. Secondly, after inputting my fidelity information to download my RMD, i tried to download my wife's RMD by going into fidelity again and it automatically kept my fidelity account information so i couldn't get her download. Also, nowhere when i was completing my 1099's did it come back to ask about Margaret's. I had to manually go through a bunch of gyrations to get her's in. Not happy this year with the software changes from the last years..
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 724