TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 4 out of 5 by from return Love it hate how it pushes intuit options. someday i will love it i am sure . just young and on poor side so I love free method. I look forward to oneday putting in big pay!
Date published: 2023-03-13
Rated 4 out of 5 by from Overall pretty good Appreciated the blue links that you can click on to find more info or understand the wording. However there were still a few items I had to look up outside of the software to find the answers to
Date published: 2023-03-13
Rated 1 out of 5 by from Been using for over 5 years and it has yet to fail Its quick and simple to use. I love it. The automated robot that helps with quick questions is extremely accurate and helpful.
Date published: 2023-03-13
Rated 5 out of 5 by from Love Turbo Tax! It is easy and seamless to complete my taxes each year with Turbo Tax - very satisfied with the process.
Date published: 2023-03-13
Rated 3 out of 5 by from More Difficult Than Last Year! The information entry just seemed harder this time. The software could not find my bank on the questions about mortgage info on the 1098 form for the bank (Trustmark National Bank) which seems odd, because it's a well-known bank and I didn't have that problem last year. Also had the same problem on the 1099-R form for my military retirement pay from Defense Finance and Accounting Service, which is a Federal agency. This really needs to be corrected! Have used TurboTax for the last 5 years because it's usual easy to follow and do my taxes on.
Date published: 2023-03-13
Rated 5 out of 5 by from TT Online is a life saver My Live expert was competent and followed through with everything she promised with little effort from me
Date published: 2023-03-13
Rated 2 out of 5 by from Just okay, still very confusing Did not explain many of the state details. Also, gave incorrect error message if you put in the wrong state. It tells you that the zip code is wrong
Date published: 2023-03-13
Rated 5 out of 5 by from Turbotax is awesome! We completed our taxes from start to finish in under an hour. Turbotax is so convenient!
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax I love turbo tax it is super easy to complete your own taxes and get your maximum returns.
Date published: 2023-03-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME VERY SIMPLE & EASY. ALWAYS FILE THROUGH TURBO TAX.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 687
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from return Love it hate how it pushes intuit options. someday i will love it i am sure . just young and on poor side so I love free method. I look forward to oneday putting in big pay!
Date published: 2023-03-13
Rated 4 out of 5 by from Overall pretty good Appreciated the blue links that you can click on to find more info or understand the wording. However there were still a few items I had to look up outside of the software to find the answers to
Date published: 2023-03-13
Rated 1 out of 5 by from Been using for over 5 years and it has yet to fail Its quick and simple to use. I love it. The automated robot that helps with quick questions is extremely accurate and helpful.
Date published: 2023-03-13
Rated 5 out of 5 by from Love Turbo Tax! It is easy and seamless to complete my taxes each year with Turbo Tax - very satisfied with the process.
Date published: 2023-03-13
Rated 3 out of 5 by from More Difficult Than Last Year! The information entry just seemed harder this time. The software could not find my bank on the questions about mortgage info on the 1098 form for the bank (Trustmark National Bank) which seems odd, because it's a well-known bank and I didn't have that problem last year. Also had the same problem on the 1099-R form for my military retirement pay from Defense Finance and Accounting Service, which is a Federal agency. This really needs to be corrected! Have used TurboTax for the last 5 years because it's usual easy to follow and do my taxes on.
Date published: 2023-03-13
Rated 5 out of 5 by from TT Online is a life saver My Live expert was competent and followed through with everything she promised with little effort from me
Date published: 2023-03-13
Rated 2 out of 5 by from Just okay, still very confusing Did not explain many of the state details. Also, gave incorrect error message if you put in the wrong state. It tells you that the zip code is wrong
Date published: 2023-03-13
Rated 5 out of 5 by from Turbotax is awesome! We completed our taxes from start to finish in under an hour. Turbotax is so convenient!
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax I love turbo tax it is super easy to complete your own taxes and get your maximum returns.
Date published: 2023-03-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME VERY SIMPLE & EASY. ALWAYS FILE THROUGH TURBO TAX.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 687