TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
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Rated 4 out of 5 by
tjmexico from
return
Love it hate how it pushes intuit options. someday i will love it i am sure . just young and on poor side so I love free method. I look forward to oneday putting in big pay!
Date published: 2023-03-13
Rated 4 out of 5 by
EBL22 from
Overall pretty good
Appreciated the blue links that you can click on to find more info or understand the wording. However there were still a few items I had to look up outside of the software to find the answers to
Date published: 2023-03-13
Rated 1 out of 5 by
Kase1011 from
Been using for over 5 years and it has yet to fail
Its quick and simple to use. I love it. The automated robot that helps with quick questions is extremely accurate and helpful.
Date published: 2023-03-13
Rated 5 out of 5 by
t0604 from
Love Turbo Tax!
It is easy and seamless to complete my taxes each year with Turbo Tax - very satisfied with the process.
Date published: 2023-03-13
Rated 3 out of 5 by
Brooke62KC from
More Difficult Than Last Year!
The information entry just seemed harder this time. The software could not find my bank on the questions about mortgage info on the 1098 form for the bank (Trustmark National Bank) which seems odd, because it's a well-known bank and I didn't have that problem last year. Also had the same problem on the 1099-R form for my military retirement pay from Defense Finance and Accounting Service, which is a Federal agency. This really needs to be corrected! Have used TurboTax for the last 5 years because it's usual easy to follow and do my taxes on.
Date published: 2023-03-13
Rated 5 out of 5 by
Kerry O from
TT Online is a life saver
My Live expert was competent and followed through with everything she promised with little effort from me
Date published: 2023-03-13
Rated 2 out of 5 by
barryhere from
Just okay, still very confusing
Did not explain many of the state details. Also, gave incorrect error message if you put in the wrong state. It tells you that the zip code is wrong
Date published: 2023-03-13
Rated 5 out of 5 by
Crystalc98 from
Turbotax is awesome!
We completed our taxes from start to finish in under an hour. Turbotax is so convenient!
Date published: 2023-03-13
Rated 4 out of 5 by
IHan83 from
Turbo Tax
I love turbo tax it is super easy to complete your own taxes and get your maximum returns.
Date published: 2023-03-13
Rated 5 out of 5 by
JEWELLK95 from
TURBO TAX IS AWESOME
VERY SIMPLE & EASY. ALWAYS FILE THROUGH TURBO TAX.
All TurboTax® Offerings Reviews - Page 687
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
tjmexico from
return
Love it hate how it pushes intuit options. someday i will love it i am sure . just young and on poor side so I love free method. I look forward to oneday putting in big pay!
Date published: 2023-03-13
Rated 4 out of 5 by
EBL22 from
Overall pretty good
Appreciated the blue links that you can click on to find more info or understand the wording. However there were still a few items I had to look up outside of the software to find the answers to
Date published: 2023-03-13
Rated 1 out of 5 by
Kase1011 from
Been using for over 5 years and it has yet to fail
Its quick and simple to use. I love it. The automated robot that helps with quick questions is extremely accurate and helpful.
Date published: 2023-03-13
Rated 5 out of 5 by
t0604 from
Love Turbo Tax!
It is easy and seamless to complete my taxes each year with Turbo Tax - very satisfied with the process.
Date published: 2023-03-13
Rated 3 out of 5 by
Brooke62KC from
More Difficult Than Last Year!
The information entry just seemed harder this time. The software could not find my bank on the questions about mortgage info on the 1098 form for the bank (Trustmark National Bank) which seems odd, because it's a well-known bank and I didn't have that problem last year. Also had the same problem on the 1099-R form for my military retirement pay from Defense Finance and Accounting Service, which is a Federal agency. This really needs to be corrected! Have used TurboTax for the last 5 years because it's usual easy to follow and do my taxes on.
Date published: 2023-03-13
Rated 5 out of 5 by
Kerry O from
TT Online is a life saver
My Live expert was competent and followed through with everything she promised with little effort from me
Date published: 2023-03-13
Rated 2 out of 5 by
barryhere from
Just okay, still very confusing
Did not explain many of the state details. Also, gave incorrect error message if you put in the wrong state. It tells you that the zip code is wrong
Date published: 2023-03-13
Rated 5 out of 5 by
Crystalc98 from
Turbotax is awesome!
We completed our taxes from start to finish in under an hour. Turbotax is so convenient!
Date published: 2023-03-13
Rated 4 out of 5 by
IHan83 from
Turbo Tax
I love turbo tax it is super easy to complete your own taxes and get your maximum returns.
Date published: 2023-03-13
Rated 5 out of 5 by
JEWELLK95 from
TURBO TAX IS AWESOME
VERY SIMPLE & EASY. ALWAYS FILE THROUGH TURBO TAX.
All TurboTax® Offerings Reviews - Page 687
Date published: 2023-03-13