TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from First timer and I was very impressed I hate doing taxes. I've had a CPA do my taxes for over 40 years. It still took a long time, but the website is wonderful!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is great (but has issue with IRS IP PIN) Been using Turbo Tax for decades and love it! But, now for two consecutive years my e-filed returns were rejected/returned for not having an IRS IP PIN. The Turbo Tax program did not prompt me for a PIN before transmission and did not discover a missing IP PIN during the check and review process. Very annoying and wastes significant time for the Turbo Tax customer! They need to fix this issue!!!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is fast Great an fast and easy and they helped me along the way with my taxes
Date published: 2023-03-16
Rated 4 out of 5 by from TURBO TAX IS FINE I had one big problem with the payment method as I had already paid for the program through Costco and since my new laptop does not have a disc opening I wasn't able to use the disc and there was no place to put in the code and ended paying again for the program
Date published: 2023-03-16
Rated 3 out of 5 by from A useful tool I use Turbo Tax every year and every year I have some sort of error. It must be me. This year is no different, my federal and state have been rejected again. I hope the problem can be found and fixed.
Date published: 2023-03-16
Rated 5 out of 5 by from Used Them Again This Yeae Fast, Simple, Easy, Efile and Free. Used them a few years now. System got confused because of a change in filing status due to my divorce but got that sorted out,
Date published: 2023-03-16
Rated 5 out of 5 by from thanks turbo tax This is a great way to do taxes !!! Thanks turbo tax for making it easy.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy turbo tax Everything went good. It took me about a hour. I would recommend turbo tax
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is easy to use. It helped to complete my tax return with ease.
Date published: 2023-03-16
Rated 5 out of 5 by from Excellent service I did need to have a representative, Shonnee, assist me at one point in the process as I was getting a little stressed. She was so friendly and helpful in addressing the issue that I had. With her help I was able to continue to navigate my way through to completion. Thank you so very much.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 680
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First timer and I was very impressed I hate doing taxes. I've had a CPA do my taxes for over 40 years. It still took a long time, but the website is wonderful!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is great (but has issue with IRS IP PIN) Been using Turbo Tax for decades and love it! But, now for two consecutive years my e-filed returns were rejected/returned for not having an IRS IP PIN. The Turbo Tax program did not prompt me for a PIN before transmission and did not discover a missing IP PIN during the check and review process. Very annoying and wastes significant time for the Turbo Tax customer! They need to fix this issue!!!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is fast Great an fast and easy and they helped me along the way with my taxes
Date published: 2023-03-16
Rated 4 out of 5 by from TURBO TAX IS FINE I had one big problem with the payment method as I had already paid for the program through Costco and since my new laptop does not have a disc opening I wasn't able to use the disc and there was no place to put in the code and ended paying again for the program
Date published: 2023-03-16
Rated 3 out of 5 by from A useful tool I use Turbo Tax every year and every year I have some sort of error. It must be me. This year is no different, my federal and state have been rejected again. I hope the problem can be found and fixed.
Date published: 2023-03-16
Rated 5 out of 5 by from Used Them Again This Yeae Fast, Simple, Easy, Efile and Free. Used them a few years now. System got confused because of a change in filing status due to my divorce but got that sorted out,
Date published: 2023-03-16
Rated 5 out of 5 by from thanks turbo tax This is a great way to do taxes !!! Thanks turbo tax for making it easy.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy turbo tax Everything went good. It took me about a hour. I would recommend turbo tax
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is easy to use. It helped to complete my tax return with ease.
Date published: 2023-03-16
Rated 5 out of 5 by from Excellent service I did need to have a representative, Shonnee, assist me at one point in the process as I was getting a little stressed. She was so friendly and helpful in addressing the issue that I had. With her help I was able to continue to navigate my way through to completion. Thank you so very much.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 680