TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 3 out of 5 by from Service is good, "Free" is wrong. If you literally have nothing but an employer and IRAs, you're fine. Other wise, like the 65+ million of us US citizens with an HSA, you will have no option but to pay $59+sales tax to file. If the HSA is the ONLY thing you have that's "non-standard," you're better of just doing your taxes yourself. I've used TurboTax for every year I've needed to file taxes (20 of the last 26 years) and I think this will be my last year.
Date published: 2023-03-23
Rated 5 out of 5 by from Suitable for Me Have used for many years due to high level of confidence in capability and accuracy of the software
Date published: 2023-03-23
Rated 1 out of 5 by from This year the search function did not give answers I did not find the FAQs helpful. The directions were not clearly stated. I needed to review 2 items and could not figure out how to navigate to change some information in Forms. There was no clear path to see Schedule C. This year it took over 8 hours to complete, much longer than in prior years.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great for non-accountants I love being able to actually speak with a professional who can personally answer my questions!!
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax Simple puts all tax breaks but has gone up on price throughout the year.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax is definitely better than the old way. Much better than paper and pencil and a calculator.
Date published: 2023-03-23
Rated 5 out of 5 by from FAST PREPERATION Helped me get my taxes done in a timely manner. Very efficient!
Date published: 2023-03-23
Rated 5 out of 5 by from Awesome Job Turbo Tax Super easy and quick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-23
Rated 5 out of 5 by from turbo tax is great it was exciting and a new experience for me. i would likely recommend this app for others to use .thank you!
Date published: 2023-03-23
Rated 5 out of 5 by from great it went great it was not that hard to do and very helpful.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 675
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Service is good, "Free" is wrong. If you literally have nothing but an employer and IRAs, you're fine. Other wise, like the 65+ million of us US citizens with an HSA, you will have no option but to pay $59+sales tax to file. If the HSA is the ONLY thing you have that's "non-standard," you're better of just doing your taxes yourself. I've used TurboTax for every year I've needed to file taxes (20 of the last 26 years) and I think this will be my last year.
Date published: 2023-03-23
Rated 5 out of 5 by from Suitable for Me Have used for many years due to high level of confidence in capability and accuracy of the software
Date published: 2023-03-23
Rated 1 out of 5 by from This year the search function did not give answers I did not find the FAQs helpful. The directions were not clearly stated. I needed to review 2 items and could not figure out how to navigate to change some information in Forms. There was no clear path to see Schedule C. This year it took over 8 hours to complete, much longer than in prior years.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great for non-accountants I love being able to actually speak with a professional who can personally answer my questions!!
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax Simple puts all tax breaks but has gone up on price throughout the year.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax is definitely better than the old way. Much better than paper and pencil and a calculator.
Date published: 2023-03-23
Rated 5 out of 5 by from FAST PREPERATION Helped me get my taxes done in a timely manner. Very efficient!
Date published: 2023-03-23
Rated 5 out of 5 by from Awesome Job Turbo Tax Super easy and quick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-23
Rated 5 out of 5 by from turbo tax is great it was exciting and a new experience for me. i would likely recommend this app for others to use .thank you!
Date published: 2023-03-23
Rated 5 out of 5 by from great it went great it was not that hard to do and very helpful.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 675