TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Nunya Beeswax from
Service is good, "Free" is wrong.
If you literally have nothing but an employer and IRAs, you're fine. Other wise, like the 65+ million of us US citizens with an HSA, you will have no option but to pay $59+sales tax to file. If the HSA is the ONLY thing you have that's "non-standard," you're better of just doing your taxes yourself. I've used TurboTax for every year I've needed to file taxes (20 of the last 26 years) and I think this will be my last year.
Date published: 2023-03-23
Rated 5 out of 5 by
Jimmie LD from
Suitable for Me
Have used for many years due to high level of confidence in capability and accuracy of the software
Date published: 2023-03-23
Rated 1 out of 5 by
Bad Turbo Tax experiende from
This year the search function did not give answers
I did not find the FAQs helpful. The directions were not clearly stated. I needed to review 2 items and could not figure out how to navigate to change some information in Forms. There was no clear path to see Schedule C. This year it took over 8 hours to complete, much longer than in prior years.
Date published: 2023-03-23
Rated 5 out of 5 by
nugget jewel luna baby from
Turbo Tax is great for non-accountants
I love being able to actually speak with a professional who can personally answer my questions!!
Date published: 2023-03-23
Rated 4 out of 5 by
MilahL12 from
Turbo Tax
Simple puts all tax breaks but has gone up on price throughout the year.
Date published: 2023-03-23
Rated 4 out of 5 by
poplarbeech from
Turbo Tax is definitely better than the old way.
Much better than paper and pencil and a calculator.
Date published: 2023-03-23
Rated 5 out of 5 by
Estaban879 from
FAST PREPERATION
Helped me get my taxes done in a timely manner. Very efficient!
Date published: 2023-03-23
Rated 5 out of 5 by
SquidyV from
Awesome Job Turbo Tax
Super easy and quick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-23
Rated 5 out of 5 by
raee2005 from
turbo tax is great
it was exciting and a new experience for me. i would likely recommend this app for others to use .thank you!
Date published: 2023-03-23
Rated 5 out of 5 by
null from
great
it went great it was not that hard to do and very helpful.
All TurboTax® Offerings Reviews - Page 675
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Nunya Beeswax from
Service is good, "Free" is wrong.
If you literally have nothing but an employer and IRAs, you're fine. Other wise, like the 65+ million of us US citizens with an HSA, you will have no option but to pay $59+sales tax to file. If the HSA is the ONLY thing you have that's "non-standard," you're better of just doing your taxes yourself. I've used TurboTax for every year I've needed to file taxes (20 of the last 26 years) and I think this will be my last year.
Date published: 2023-03-23
Rated 5 out of 5 by
Jimmie LD from
Suitable for Me
Have used for many years due to high level of confidence in capability and accuracy of the software
Date published: 2023-03-23
Rated 1 out of 5 by
Bad Turbo Tax experiende from
This year the search function did not give answers
I did not find the FAQs helpful. The directions were not clearly stated. I needed to review 2 items and could not figure out how to navigate to change some information in Forms. There was no clear path to see Schedule C. This year it took over 8 hours to complete, much longer than in prior years.
Date published: 2023-03-23
Rated 5 out of 5 by
nugget jewel luna baby from
Turbo Tax is great for non-accountants
I love being able to actually speak with a professional who can personally answer my questions!!
Date published: 2023-03-23
Rated 4 out of 5 by
MilahL12 from
Turbo Tax
Simple puts all tax breaks but has gone up on price throughout the year.
Date published: 2023-03-23
Rated 4 out of 5 by
poplarbeech from
Turbo Tax is definitely better than the old way.
Much better than paper and pencil and a calculator.
Date published: 2023-03-23
Rated 5 out of 5 by
Estaban879 from
FAST PREPERATION
Helped me get my taxes done in a timely manner. Very efficient!
Date published: 2023-03-23
Rated 5 out of 5 by
SquidyV from
Awesome Job Turbo Tax
Super easy and quick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-23
Rated 5 out of 5 by
raee2005 from
turbo tax is great
it was exciting and a new experience for me. i would likely recommend this app for others to use .thank you!
Date published: 2023-03-23
Rated 5 out of 5 by
null from
great
it went great it was not that hard to do and very helpful.
All TurboTax® Offerings Reviews - Page 675
Date published: 2023-03-23