TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 1 out of 5 by from Turbo Tax are leeches How dare you lobby to make it more difficult to file our taxes you s l u t s.
Date published: 2023-03-15
Rated 1 out of 5 by from misleading ripoff tell you its free then you need to upgrade for only $59 to file, get to the end to pay and find outs its $118. wont be using this trash again
Date published: 2023-03-15
Rated 3 out of 5 by from Turbotax fees way to high I try to reach an expert 3 tims with no help. I last rep told me to delete my information and start over she or he was very rude when i told her i did not want to pay extra for help.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax was complete. Very complete. I was very happy with the security measures they used.
Date published: 2023-03-15
Rated 5 out of 5 by from Every single year turbo tax pulls through!!! u guys make everything so easy, never looking to another company for our taxes. thank u!
Date published: 2023-03-15
Rated 1 out of 5 by from not good Bad, not using it again. too complicated not like H & R block. I got a bigger refund.
Date published: 2023-03-15
Rated 3 out of 5 by from Aggravatingly refuses to auto-fill all information The non-required K-1 form did not populate the EIN, Name, State, Percentage, etc. information for the state return but it could not be filed without those fields populated. I had to override all the fields in order to complete the e-File and AZ ONLY accepts e-File for S Corp returns. The filing deadline is tomorrow so there are no program updates coming to fix the problem.
Date published: 2023-03-15
Rated 4 out of 5 by from Needs better links to help info First time preparing a business tax return. I did have last year's return prepared by a tax firm to look back to for reference. As usual, guidance through each form was good. Some basic explanations were given in the more info link. I only wish there was an additional link for more detailed help. I found myself googling my questions when I couldn't find the answers in the TurboTax help. I wished that when I clicked the first more info and it didn't answer my question, there would be another link to either the IRS directions or automatically go to the relevant help in the Turbo Tax help files. Instead, I was brought to a general help screen where I was supposed to scroll thru topics not exactly relevant to the section I was working on. Did get it done, just crossing my fingers it is done correctly.
Date published: 2023-03-15
Rated 5 out of 5 by from Was the best tax experence Having the tax expert do our taxes is the way to go
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax makes things easy TurboTax simplifies tax filing and really helps you understand what every part of your tax return means. Always a breeze with TurboTax.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 630
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax are leeches How dare you lobby to make it more difficult to file our taxes you s l u t s.
Date published: 2023-03-15
Rated 1 out of 5 by from misleading ripoff tell you its free then you need to upgrade for only $59 to file, get to the end to pay and find outs its $118. wont be using this trash again
Date published: 2023-03-15
Rated 3 out of 5 by from Turbotax fees way to high I try to reach an expert 3 tims with no help. I last rep told me to delete my information and start over she or he was very rude when i told her i did not want to pay extra for help.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax was complete. Very complete. I was very happy with the security measures they used.
Date published: 2023-03-15
Rated 5 out of 5 by from Every single year turbo tax pulls through!!! u guys make everything so easy, never looking to another company for our taxes. thank u!
Date published: 2023-03-15
Rated 1 out of 5 by from not good Bad, not using it again. too complicated not like H & R block. I got a bigger refund.
Date published: 2023-03-15
Rated 3 out of 5 by from Aggravatingly refuses to auto-fill all information The non-required K-1 form did not populate the EIN, Name, State, Percentage, etc. information for the state return but it could not be filed without those fields populated. I had to override all the fields in order to complete the e-File and AZ ONLY accepts e-File for S Corp returns. The filing deadline is tomorrow so there are no program updates coming to fix the problem.
Date published: 2023-03-15
Rated 4 out of 5 by from Needs better links to help info First time preparing a business tax return. I did have last year's return prepared by a tax firm to look back to for reference. As usual, guidance through each form was good. Some basic explanations were given in the more info link. I only wish there was an additional link for more detailed help. I found myself googling my questions when I couldn't find the answers in the TurboTax help. I wished that when I clicked the first more info and it didn't answer my question, there would be another link to either the IRS directions or automatically go to the relevant help in the Turbo Tax help files. Instead, I was brought to a general help screen where I was supposed to scroll thru topics not exactly relevant to the section I was working on. Did get it done, just crossing my fingers it is done correctly.
Date published: 2023-03-15
Rated 5 out of 5 by from Was the best tax experence Having the tax expert do our taxes is the way to go
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax makes things easy TurboTax simplifies tax filing and really helps you understand what every part of your tax return means. Always a breeze with TurboTax.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 630