TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 1 out of 5 by from What a H*U*G*E disappointment I've used TurboTax for well over 25 years. But this time. . .OMG. Terrible experience without real help. I needed to amend a prior year's return for a residential rental. OMG. After speaking with and screen sharing with 5 different Turbo specialists. . .we ALL were convinced that there are numerous math-based errors that simply could NOT be rationally explained.
Date published: 2023-04-25
Rated 1 out of 5 by from Turbo Tax has never let me down for over 15 years For years I did our taxes using TurboTax. This year I decided to have a tax expert with TurboTax complete my taxes on my behalf. Leah was a treat as she was knowledgeable, professional, friendly and a joy to work with. Keep up the excellent work TurboTax!
Date published: 2023-04-25
Rated 5 out of 5 by from TurboTax Way to Go ! I have been using turbo Tax for almost 10yrs now and I just love it. It simple and easy to use.
Date published: 2023-04-25
Rated 5 out of 5 by from Great support and easy to use. Very professional and courteous. Answers question in a very concise manner.
Date published: 2023-04-25
Rated 5 out of 5 by from Turbo Tax is easy to use! I made a couple of mistakes on my return. It was easy to use Turbo tax to amend my return but I couldn't get the return to save and transmit. A Turbo Tax live expert helped me trouble shoot the situation and quickly resolved my issue.
Date published: 2023-04-25
Rated 5 out of 5 by from awesome easy ,,,simple and cost effective step by step help great,,,great system and help, very easy
Date published: 2023-04-25
Rated 5 out of 5 by from Easy to use! I’ve only filed twice and each time I’ve had to walk myself through the process so having a system that can help navigate me through the process is extremely helpful!
Date published: 2023-04-25
Rated 5 out of 5 by from Good Very good very helpful very fast and very adequate
Date published: 2023-04-25
Rated 5 out of 5 by from Turbotax is okay I don't like how Turbotax tries to trick customers into paying more on their taxes, however, the system is incredibly simple use and helpful for that. Peggy was my customer service rep and she was amazing, kind, and so helpful.
Date published: 2023-04-25
Rated 5 out of 5 by from god It was very simple and easy.wish had done this sooner
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 628
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from What a H*U*G*E disappointment I've used TurboTax for well over 25 years. But this time. . .OMG. Terrible experience without real help. I needed to amend a prior year's return for a residential rental. OMG. After speaking with and screen sharing with 5 different Turbo specialists. . .we ALL were convinced that there are numerous math-based errors that simply could NOT be rationally explained.
Date published: 2023-04-25
Rated 1 out of 5 by from Turbo Tax has never let me down for over 15 years For years I did our taxes using TurboTax. This year I decided to have a tax expert with TurboTax complete my taxes on my behalf. Leah was a treat as she was knowledgeable, professional, friendly and a joy to work with. Keep up the excellent work TurboTax!
Date published: 2023-04-25
Rated 5 out of 5 by from TurboTax Way to Go ! I have been using turbo Tax for almost 10yrs now and I just love it. It simple and easy to use.
Date published: 2023-04-25
Rated 5 out of 5 by from Great support and easy to use. Very professional and courteous. Answers question in a very concise manner.
Date published: 2023-04-25
Rated 5 out of 5 by from Turbo Tax is easy to use! I made a couple of mistakes on my return. It was easy to use Turbo tax to amend my return but I couldn't get the return to save and transmit. A Turbo Tax live expert helped me trouble shoot the situation and quickly resolved my issue.
Date published: 2023-04-25
Rated 5 out of 5 by from awesome easy ,,,simple and cost effective step by step help great,,,great system and help, very easy
Date published: 2023-04-25
Rated 5 out of 5 by from Easy to use! I’ve only filed twice and each time I’ve had to walk myself through the process so having a system that can help navigate me through the process is extremely helpful!
Date published: 2023-04-25
Rated 5 out of 5 by from Good Very good very helpful very fast and very adequate
Date published: 2023-04-25
Rated 5 out of 5 by from Turbotax is okay I don't like how Turbotax tries to trick customers into paying more on their taxes, however, the system is incredibly simple use and helpful for that. Peggy was my customer service rep and she was amazing, kind, and so helpful.
Date published: 2023-04-25
Rated 5 out of 5 by from god It was very simple and easy.wish had done this sooner
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 628