TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 4 out of 5 by from Great Product by Pricey and Constant Upselling For the most part it's flawless and I've been using Turbo Tax for many years. The price keeps going up year after year. The constant attempt to up-sale services is annoying. I do several people's taxes through other free services. The others are getting better and eventually I will have to make the choice to lose the convenient online history to save a sizeable chunk of change.
Date published: 2023-03-16
Rated 5 out of 5 by from Please I want my tax refunds to accept my profit Good and trusted so please help me about my profile and I want my money to be deposit in my account
Date published: 2023-03-16
Rated 4 out of 5 by from Overall good rating with one exception I was charged for e-filing a state tax return despite the fact that I was supposed to get one free state e-filing.
Date published: 2023-03-16
Rated 5 out of 5 by from Very Easy to file and well organized screens Well organized screen lists to follow and well written script to explain each section as I completed each screen. Was a faster filing that I had expected. Will use TurboTax again CD version
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax keeps getting better and easier I inadvertently missed a field that triggered something unexpected. Entered my question in on-line help and someone called me in 5 min, looked through what I had completed, saw the issue, and I was able to correct it and be off the phone and filing in just a few minutes. Effecient and excellent help.
Date published: 2023-03-16
Rated 5 out of 5 by from I Wish I Had Used TurboTax Sooner TurboTax really streamlines the whole tax prep process. So much easier to do it myself.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is awesome Jina was great and efficient. She was able to help me find my problem and fix it. Thank you
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome Quick and easy. I will use again next year for sure
Date published: 2023-03-16
Rated 3 out of 5 by from My review is Mixed This is the first time I used TurboTax Business. I had to because I could not do a Special Needs Trust with the Home & Business version. It was very limited as to the financial institutions I could download my information. They had no way that I could find to get into Merrill Lynch where my trust is located, so I had to enter all my information manually. It also took me quite a while to find how to list it as a Special Needs Trust.
Date published: 2023-03-16
Rated 5 out of 5 by from Great Service! It was nice to have something organized & walked me through the process simply
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 628
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Product by Pricey and Constant Upselling For the most part it's flawless and I've been using Turbo Tax for many years. The price keeps going up year after year. The constant attempt to up-sale services is annoying. I do several people's taxes through other free services. The others are getting better and eventually I will have to make the choice to lose the convenient online history to save a sizeable chunk of change.
Date published: 2023-03-16
Rated 5 out of 5 by from Please I want my tax refunds to accept my profit Good and trusted so please help me about my profile and I want my money to be deposit in my account
Date published: 2023-03-16
Rated 4 out of 5 by from Overall good rating with one exception I was charged for e-filing a state tax return despite the fact that I was supposed to get one free state e-filing.
Date published: 2023-03-16
Rated 5 out of 5 by from Very Easy to file and well organized screens Well organized screen lists to follow and well written script to explain each section as I completed each screen. Was a faster filing that I had expected. Will use TurboTax again CD version
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax keeps getting better and easier I inadvertently missed a field that triggered something unexpected. Entered my question in on-line help and someone called me in 5 min, looked through what I had completed, saw the issue, and I was able to correct it and be off the phone and filing in just a few minutes. Effecient and excellent help.
Date published: 2023-03-16
Rated 5 out of 5 by from I Wish I Had Used TurboTax Sooner TurboTax really streamlines the whole tax prep process. So much easier to do it myself.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax is awesome Jina was great and efficient. She was able to help me find my problem and fix it. Thank you
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome Quick and easy. I will use again next year for sure
Date published: 2023-03-16
Rated 3 out of 5 by from My review is Mixed This is the first time I used TurboTax Business. I had to because I could not do a Special Needs Trust with the Home & Business version. It was very limited as to the financial institutions I could download my information. They had no way that I could find to get into Merrill Lynch where my trust is located, so I had to enter all my information manually. It also took me quite a while to find how to list it as a Special Needs Trust.
Date published: 2023-03-16
Rated 5 out of 5 by from Great Service! It was nice to have something organized & walked me through the process simply
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 628