TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Another great year with Turbo Tax Easy to use and navigate throughout the whole procedure and I totally satisfied with the filing process.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax online filing was easy It was much easier to use than I anticipated. Instructions were clear and easy to follow. The online help feature was good. They called me back right away when I had a question. Very pleasant experience actually.
Date published: 2023-03-22
Rated 5 out of 5 by from Self-explanitory I recommend to anyone with minimal time on their hands who also needs to look out for their budget.
Date published: 2023-03-22
Rated 5 out of 5 by from Great program Sandra was great to work with and answered my questions.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy and Secure I am new to doing my taxes so I thought I would use Turbo Tax last year which was easy but when I saw how much more simple it was this year because everything was filled in, all could say is WOW!
Date published: 2023-03-22
Rated 1 out of 5 by from Slow deterioration in quality of TTax over 25 yrs. I have been using turbotax for 25 plus years. This is absolutely the worst version I have ever seen. I am unable to access FORMS like I used to be able to do. The CAPTCHA signature (I am not a Robot) does not work on FIRE FOX. Basically, TurboTax SUCKS. I will NOT use it again. The Price is a RIP-OFF. PS I am 78 years old.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax makes taxes easy I've used turbo tax since 2018 and it is always easy and understandable.
Date published: 2023-03-22
Rated 1 out of 5 by from Prices get worse every year The prices get worse every year and the incredibly annoying ads attempting to make me pay $50+ for an upgraded filing with features I don't need. I am already forced to upgrade to deluxe every year, and now I paid $118 to get a $116 return. Absolute useless joke. I'm done using TurboTax. You won't get my money again.
Date published: 2023-03-22
Rated 4 out of 5 by from Why the price increase I have been using turbo tax for several years, this year, the prices were a lot higher, and at the end being charged a refund fee of 39.00 dollars. You went from free to charging why?
Date published: 2023-03-22
Rated 5 out of 5 by from Turreffic Awesome job made easy. Would recommend this to anyone
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 606
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another great year with Turbo Tax Easy to use and navigate throughout the whole procedure and I totally satisfied with the filing process.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax online filing was easy It was much easier to use than I anticipated. Instructions were clear and easy to follow. The online help feature was good. They called me back right away when I had a question. Very pleasant experience actually.
Date published: 2023-03-22
Rated 5 out of 5 by from Self-explanitory I recommend to anyone with minimal time on their hands who also needs to look out for their budget.
Date published: 2023-03-22
Rated 5 out of 5 by from Great program Sandra was great to work with and answered my questions.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy and Secure I am new to doing my taxes so I thought I would use Turbo Tax last year which was easy but when I saw how much more simple it was this year because everything was filled in, all could say is WOW!
Date published: 2023-03-22
Rated 1 out of 5 by from Slow deterioration in quality of TTax over 25 yrs. I have been using turbotax for 25 plus years. This is absolutely the worst version I have ever seen. I am unable to access FORMS like I used to be able to do. The CAPTCHA signature (I am not a Robot) does not work on FIRE FOX. Basically, TurboTax SUCKS. I will NOT use it again. The Price is a RIP-OFF. PS I am 78 years old.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax makes taxes easy I've used turbo tax since 2018 and it is always easy and understandable.
Date published: 2023-03-22
Rated 1 out of 5 by from Prices get worse every year The prices get worse every year and the incredibly annoying ads attempting to make me pay $50+ for an upgraded filing with features I don't need. I am already forced to upgrade to deluxe every year, and now I paid $118 to get a $116 return. Absolute useless joke. I'm done using TurboTax. You won't get my money again.
Date published: 2023-03-22
Rated 4 out of 5 by from Why the price increase I have been using turbo tax for several years, this year, the prices were a lot higher, and at the end being charged a refund fee of 39.00 dollars. You went from free to charging why?
Date published: 2023-03-22
Rated 5 out of 5 by from Turreffic Awesome job made easy. Would recommend this to anyone
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 606