TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Quick and Easy The experience was smooth, accurate, and nonstressful.
Date published: 2023-03-24
Rated 4 out of 5 by from 2022 Version Still Good But Not As Good As Before I have been using TurboTax for the past 16 years and was a bit disappointed in this year's version. It was difficult to track data entered as you progressed through the program and to find data if needed later. Familiarity with the program was assumed to be at a higher level than previously required. I still consider TurboTax to be the best program out there.
Date published: 2023-03-24
Rated 4 out of 5 by from My Live Helper Was Awesome! It was my first time doing my taxes alone and I had some difficulty at first with an HSA form but my live helper was awesome and talked me through everything for nearly an hour.
Date published: 2023-03-24
Rated 1 out of 5 by from Overcharged me I needed the most basic TurboTax form and instead they charged me for the deluxe and then another Colorado fee resulting in a $120 fee. They didn’t allow me to go back and give me a refund. They also payed automatically after I put in my card information (without me manually clicking to pay)
Date published: 2023-03-24
Rated 4 out of 5 by from Gets the job done Used to be very inexpensive and now is quite high for just a basic return. Still is nice to do everything whenever you want and at home. Still cheaper than meeting with traditional tax company/person. Just miss the cheap version.
Date published: 2023-03-24
Rated 5 out of 5 by from I like Turbotax Interview is great. I have used Turbotax for years.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is awesome It has been very easy and effective over the last several years
Date published: 2023-03-24
Rated 5 out of 5 by from Nicely done! The older i get the more complicated my tax's, worked right through them one step at a time using Turbo Tax
Date published: 2023-03-24
Rated 1 out of 5 by from Used Turbo Premier - Not user friendly, had to contact your reps twice. Took lots of time and I left feeling tired and depleted -- and certainly not very smart.
Date published: 2023-03-24
Rated 5 out of 5 by from Easy use Everything went smooth and quickly, a little problem with e file so just went simply to mail
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 594
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Easy The experience was smooth, accurate, and nonstressful.
Date published: 2023-03-24
Rated 4 out of 5 by from 2022 Version Still Good But Not As Good As Before I have been using TurboTax for the past 16 years and was a bit disappointed in this year's version. It was difficult to track data entered as you progressed through the program and to find data if needed later. Familiarity with the program was assumed to be at a higher level than previously required. I still consider TurboTax to be the best program out there.
Date published: 2023-03-24
Rated 4 out of 5 by from My Live Helper Was Awesome! It was my first time doing my taxes alone and I had some difficulty at first with an HSA form but my live helper was awesome and talked me through everything for nearly an hour.
Date published: 2023-03-24
Rated 1 out of 5 by from Overcharged me I needed the most basic TurboTax form and instead they charged me for the deluxe and then another Colorado fee resulting in a $120 fee. They didn’t allow me to go back and give me a refund. They also payed automatically after I put in my card information (without me manually clicking to pay)
Date published: 2023-03-24
Rated 4 out of 5 by from Gets the job done Used to be very inexpensive and now is quite high for just a basic return. Still is nice to do everything whenever you want and at home. Still cheaper than meeting with traditional tax company/person. Just miss the cheap version.
Date published: 2023-03-24
Rated 5 out of 5 by from I like Turbotax Interview is great. I have used Turbotax for years.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is awesome It has been very easy and effective over the last several years
Date published: 2023-03-24
Rated 5 out of 5 by from Nicely done! The older i get the more complicated my tax's, worked right through them one step at a time using Turbo Tax
Date published: 2023-03-24
Rated 1 out of 5 by from Used Turbo Premier - Not user friendly, had to contact your reps twice. Took lots of time and I left feeling tired and depleted -- and certainly not very smart.
Date published: 2023-03-24
Rated 5 out of 5 by from Easy use Everything went smooth and quickly, a little problem with e file so just went simply to mail
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 594