TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Awesome Product and Service Awesome Product and people who help in a fantastic way.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbotax is fast and easy! so much help ! will continue to use!!! i enjoy the process each year
Date published: 2023-03-24
Rated 2 out of 5 by from cumbersome I found turbo tax to be more cumbersome to use than in past years. frequently being prompted to answer questions which I had already answered. also, never prompted to added by CA 1095A, so my initial filing was rejected. i will consider a new tax service next year
Date published: 2023-03-24
Rated 4 out of 5 by from Ok I was able to find my answer before chat could. Wasted 15 minutes
Date published: 2023-03-24
Rated 5 out of 5 by from Quick and Simple The specific sections and the additional help bubbles allow the process to be quick and simple.
Date published: 2023-03-24
Rated 4 out of 5 by from Average 1. Using Forms method is a bit clunky, but vastly better than alleged "easy step". The latter is extremely ponderous, so if you know what you want to do, you must plow through much irrelevant stuff. 2. Now, whenever you do an app upgrade (very frequent), you must reenter the activation code. What a program bug!
Date published: 2023-03-24
Rated 5 out of 5 by from Security Turbo Tax guided me through every step of the way until the end
Date published: 2023-03-24
Rated 5 out of 5 by from Easy Peazy 2022 Turbo Tax Program I have been using Turbo Tax since 2013. I have had great confidence in the easy walk through program's accuracy. E-Filing is efficient and I highly recommend the program.
Date published: 2023-03-24
Rated 4 out of 5 by from fine except for Schedule K-1 data requested from Schedule K-1 does not match up well with the data I received, especially the part about foreign income. I just have to guess where to enter items and not all are requested. No listing for "other country" or for more than one country designation. A total pain. Also state data add and subtract is confusing.
Date published: 2023-03-24
Rated 5 out of 5 by from So Easy! Love the ease of walking me through it! I had made some errors and the review stage was able to address them with me prior to filing.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 592
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Product and Service Awesome Product and people who help in a fantastic way.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbotax is fast and easy! so much help ! will continue to use!!! i enjoy the process each year
Date published: 2023-03-24
Rated 2 out of 5 by from cumbersome I found turbo tax to be more cumbersome to use than in past years. frequently being prompted to answer questions which I had already answered. also, never prompted to added by CA 1095A, so my initial filing was rejected. i will consider a new tax service next year
Date published: 2023-03-24
Rated 4 out of 5 by from Ok I was able to find my answer before chat could. Wasted 15 minutes
Date published: 2023-03-24
Rated 5 out of 5 by from Quick and Simple The specific sections and the additional help bubbles allow the process to be quick and simple.
Date published: 2023-03-24
Rated 4 out of 5 by from Average 1. Using Forms method is a bit clunky, but vastly better than alleged "easy step". The latter is extremely ponderous, so if you know what you want to do, you must plow through much irrelevant stuff. 2. Now, whenever you do an app upgrade (very frequent), you must reenter the activation code. What a program bug!
Date published: 2023-03-24
Rated 5 out of 5 by from Security Turbo Tax guided me through every step of the way until the end
Date published: 2023-03-24
Rated 5 out of 5 by from Easy Peazy 2022 Turbo Tax Program I have been using Turbo Tax since 2013. I have had great confidence in the easy walk through program's accuracy. E-Filing is efficient and I highly recommend the program.
Date published: 2023-03-24
Rated 4 out of 5 by from fine except for Schedule K-1 data requested from Schedule K-1 does not match up well with the data I received, especially the part about foreign income. I just have to guess where to enter items and not all are requested. No listing for "other country" or for more than one country designation. A total pain. Also state data add and subtract is confusing.
Date published: 2023-03-24
Rated 5 out of 5 by from So Easy! Love the ease of walking me through it! I had made some errors and the review stage was able to address them with me prior to filing.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 592